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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 244 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers find value in the TONE Flex HBS-XL7 Wireless In-Ear Headphones for their exceptional sound quality, comfort during extended wear, and impressive battery life. Users appreciate the convenience of the Google Assistant feature and the user-friendly design that ensures a secure fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-244 of 244 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Super sound!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the sound that came out of these "tiny" little speakers! Instructions weren't entirely clear and it took several attempts to get them to pair with an I-phone 10, however they eventually sounded great. (FYI - we could never get them to pair with my wife's I-phone 10) I definitely prefer these over the bulky "over the ear" headphones. Microphone and voice clarity seem to be good. Overall very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones! still working well after 3 years@ And still my favorite. Other family headsets last a year at most. Love LG!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very boor batter life under 3 hrs with light use,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it folks, save your money for something else. I tried several BT headsets and fell in love with XL7 because it had all the features I wanted and was perfect for my use but the battery life is 2 hours or 3 at the max with light use of youtube music in low volume and one or two calls and couple of times using google assistant. I thought the headset I bough is defective and bought another one and it is the same battery life even after charging overnight. I am returning it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Daphane LG

  • Rated 1 out of 5 stars

    I want to throw these things in a shredder!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power button does not work, I have pressed it short, long, hard soft, multiple times, single time, and it just seems to work when it wants to. I would never buy these again, even thought they are pretty slick otherwise.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. Our Mobile Communications Support will be better able to assist you. We apologize for any inconvenience this has caused. ^Daphane LG