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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2975 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the sound quality, battery life, and ease of use of the Tone Ultra Wireless Stereo Headset. Many also appreciate the lightweight design and comfortable fit of the earbuds. However, some users reported issues with the range and connectivity of the headset. A few customers also noted that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,975 reviews
  • Pros mentioned:
    Earbuds

    Rated 3 out of 5 stars

    Budget headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the LG-700 series and was hooked to wireless Bluetooth. I bought a pair for my mother and nephew they were so good. Mine finally broke and I needed a new pair. The 700 series was not sold any longer, so I looked for another series to replace my old ones. This 810 was a great price with a new feature of retractable ear buds. Everything about them were basically the same as the 700. Except there were two things about the 810 that really get on my nerves. I use these for work and travel. First they added a voice to tell you when a called is finished. This isn't bad for just phone calls, but when using GPS after every voice direction given the LG voice repeats it's self that the phone call is done. It will drive you crazy if you are making many turns thru neighborhoods. An easy fix to beat this annoying feature is to play music at the same time. Second problem I have with the 810 model is the very weak Bluetooth signal. You can be three feet away and turn the wrong way and it cuts out. I constantly have this problem and the 700 model did not cut out and gave amazing range. If this had been my first pair of wireless headset I would say they were great. But since I knew a better series this series is only mediocre.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I loved these!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for a few yeas and they were great! Sound was good, fit was good and the hands free feature is always great when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Light weight easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the ear buds retract, I love the features, I only wish the range was further than 30 ft.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good Quality Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the LG bluetooth headsets since they first came on the scene and one of the problmes I had with previous models is the little plastic piece that held the wire close to the headset would always break over time then the wires would be hitting your face. This new evolution of headset fixes that and so far works wonderfully. The quality is as good and as for Bluetooth headsets I rate the quality of sound most excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a wireless headset that I could listen to music and receive phone calls while performing other physical activities. Links easily to multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Most Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read all reviews prior to purchasing. I had just purchased the Tone Pro set and then decided I didn't like them as the cords were always in the way. I we talked back into my Local BB and saw the Tone Pro Ultras with retractable earpieces so I upgraded and added the Geek Squad warranty. Which covers anything that might happen like pulling out an earpiece. Which did happen and they replaced it no questions asked. I like the sound quality very much its no Bose but it is definitely perfect for phone calls and listening to music or podcasts! Never on the way and I always know where it is.....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased two of these - one for personal use, and one as a gift, and both have held up exceptionally well. I've been using mine on a nearly daily basis to exercise with, as a way to listen to music and GPS while riding my motorcycle - using only one bud while riding, and I can hear it very well over the sound of the Road King, as well as while doing any number of chores to include mowing - and again it works quite well over the sound of the mower. I couldn't be more pleased. The retractable buds are a superb idea, and have continued to function perfectly nearly two years later.

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds, Sound quality, Weight

    Rated 4 out of 5 stars

    Good Buy. Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things sound good. The right amount of bass. Light around the kneck, I forget they are there most of the time. I love the retractable buds. They tend to cut out when I turn my head to the left and my chin touched them. Must have something to do with the antenna for the bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds, Sound quality

    Rated 4 out of 5 stars

    GREAT FIT AND STYLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HAPPY WITH THIS PRODUCT, SHIPPED FAST AND SOUNDS AWESOME. LOVE THE RETRACABLE EAR BUDS.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earbuds every day. With music running continuously I get 10 to 12 hours of Battery. The sound quality is also fantastic. Charges in About an hour

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but a few glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first set about a month ago. After about a week, they began losing connection with my iPhone occasionally. After another week, they would stop working for longer periods of time. I took that set back and exchanged for a new set. Much better but still cuts out on occassion. I use these on bike rides mostly. The gel tips are too small to properly fit in the ear. I replaced with some larger ones I had which sealed in the ear much better. They really need to provide the larger siza in the package. A better seal results in better sound. Sound-wise these are pretty good for the price. There are three settings to choose from. You can choose which one you like best. Sound quality is good not great. These are decent if you can find them on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds, Sound quality

    Rated 5 out of 5 stars

    Awesome sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely noticed the huge difference from the previous generation I love the retractable earbuds and the sound quality was just amazing! overall great product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a business owner I'm on the phone almost all day, so this is a must for me. Great battery life. extremely comfortable, lightweight. Recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    ABSOLUTELY GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are user friendly, sound great, durable, and keep a long charge. You hardly know you are wearing them and they keep ambient noise out very well. They come out of the box with a charge and can be used right away. Bluetooth pairing process is simple and straightforward. Calls are easy to take and come in crystal clear. The earbuds retract into the case very smoothly. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of messing with the wired headphones so I thought I'd try the wireless ones. So far these have worked great. The battery life is very good as is the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. They do exactly what they are supposed to do. Easy to use and good clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Much more comfortable with retracting ear buds. Battery lasts forever. Clear sound. Needs smaller sizes to fit all ear canals but that's my only concern.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so easy to use and so comfortable to wear. I always forget I have them on! Clear sound for calls and great sound for music with just jbl!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sound quality/great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy for the quality. Sound is rich with JBL and battery life is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound and Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my father and he really likes them a lot. Good Sound and great fit

    I would recommend this to a friend
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