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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2974 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the sound quality, battery life, and ease of use of the Tone Ultra Wireless Stereo Headset. Many also appreciate the lightweight design and comfortable fit of the earbuds. However, some users reported issues with the range and connectivity of the headset. A few customers also noted that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 2,974 reviews
  • Pros mentioned:
    Earbuds

    Rated 2 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth design is good I like the way it is design and look but there is a problem no one can hear me when I'm making a phone call the sound quality is okay not the best but the biggest problem is when making a phone call when you're outside or when you are in a restaurant or when you in the car people can still hear the background and the wind noise I wish LG can focus on the background noise and make a better microphone the design is OK and focus on the sound quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of LG! Customer service lousy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG headset is just OK. I actually own others that are better. Stopped working after a few weeks of very little use. Had to call LG 4 times to get them to take it back. They only accept FedEx which is 20 miles for me to drop off. I received a new one today. No box no charge cable. Just wrapped in brown paper. A call to them informed me they do not send back "Accessories". I asked if They could at least send me a charging cable. 3 different persons told me NO and to have a nice day. I have dealt with HP, Motorola, and others over the years with great satisfaction. LG is by far the least responsive to the customer's needs. I doubt I will own another LG product ever again. I would advise folks to look elsewhere for their electronics.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice and lightweight. good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use with my phone. I had another pair with harmon kardon I broke that had better sound for music but these are great for phone use. Dont get me wrong, the jbl is great sound for music too. great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Weight

    Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound, easy to use and very lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Love It Worth The Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the LG Ultra Bluetooth Headset,The Sound Is Incredible I Love It ,Listening Music And Talking On My Phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and easy to use. The sound is clear and there are no issues with hearing the phone conversation. Fits comfortable around my neck and the retractable earpieces are good. In addition to the quality, this product promotes safe driving. Enjoy hands-free driving. I recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds are alright.. :/

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *I bought these buy the way on 12/01/2015* This is a good headset but the earbuds kept falling out every so often which got on my nerves somewhat. I had the right size in my ears or so I thought, so when walking around my apartment or bending over at times it seems eventually.. they fell out (augh) sorry folks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for riding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these ear buds because they fit into my ears and don't come out when I put my helmet on. So far they are great, I can hear traffic and music while riding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I would have gotten it sooner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been toying around with the idea of getting a Bluetooth headset for months. Recently it was on sale at Best Buy and I took the plunge. Love it. The salesman paired it to my phone for me (they offered to do so). Anyway, so far I've really liked it. One way I wanted to use it is to walk with it. My phone is an iPhone 6 Plus so doesn't fit in a pocket well. A concern I had was if I could put it in a fanny pack and it would still pair with each other. The answer to that is yes. I haven't tested the outer limits yet but I have gotten about 30 feet from it and it still worked. My only complaint is the size of the owner's manual. I don't think the pages are even 1/4 size -- they are pretty small so that makes the text minuscule. This morning I downloaded the manual (PDF) and printed out the English pages full size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great look and sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has been using LG headsets since they came out with the LG HBS730. We have been very happy with these products and are pleased with the updates in this model. The JBL speakers are great and having retractable cords are a big plus. Please note that the wires for these cords are very thin, so you need to be gentle when pulling on them. I purchased the 2 year warranty for these for some piece of mind. Overall, sound quality for both calls and music is on point. Haven't heard any complaints from my kids about loss of connection. They are both happy with them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Earbuds

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, long battery life and overall superior quality. The retractable earbuds are an excellent improvement to this incredible product line.

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds, Sound quality

    Rated 5 out of 5 stars

    Love love love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. From the sound to the retractable ear buds they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good while it lasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset to run. It's got awesome sound and blacks out ambient noise. My problem is that the on/off switch broke. The unit had power but the switch wouldn't turn it on. I sent it off for repair, got it back, and it worked for a while then the same problem again!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    questionable sound with music.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit dissapointed with the sound. Maybe my expectations were a bit high since I can be an audio critic and these are small buds. They do have the Jbl logo so I expected more. They do feel great tho, like I'm not wearing anything. I'm not sure if I'm keeping them. I'll try the call features for a couple of days and then decide.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. The retractable part is really cool, but it just annoys me around my neck. It catches things too easily on my hair, or my clothes if I'm not careful. And if not careful, the cables get shorts in them if they get hung or caught on something.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great right out of the box. Easy to use and awesome sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can barely see them when you have them on, love the retractable headphones, good clear audio and voice, no problems when i holster my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works great and sounds good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is really good and they sound great. The only down fall to these headphones is that they are not as rugged as earlier models. An earlier set that I had started clacking and breaking around edges.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 1 out of 5 stars

    Bad head set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used lg Bluetooth headset from the has 700 this is the worst headset I have ever owned the on off button sometimes does not respond, after fully charging it the voice prompt warns low battery, after on and on it will say medium the distance range is very short when plugged for charging the light does not come on that means it doesn't take charge when that happens. I have never had that much issues in a single head set ever. I bough it refebished by geek squad it's a poor maintainace.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good improvements over old 800 model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older 800 model and it worked great for almost 2 years. The other day I was cleaning the silicone gels and it was not laying on a surface. I mistakenly was holding them by the ear bud with the weight of the rest of the device pulling down. I went to fire them up and the right earbud didn't work. Turns out it developed a short which I would assume was from my lack of care holding them... Figured it was a good excuse to upgrade. Tried the SOL Republic. They sound fantastic but no support for TTS and neck band is too short and battery life is exactly 8 hrs as advertised. So I returned them for the 810... Wow what an improvment. I like that they amped up the volume a few notches over the 800. Vibrator is nice and loud. Overall love them! Bought the warranty just incase the retractable earbuds go out on me in 2 yrs.

    I would recommend this to a friend
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