Customer Ratings & Reviews
- Model:
- SR-G3WU65
- SKU:
- 10187430
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
to a friend
Screwed up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service people open the box and everything was there except the screws to put it together. Best said they would order the screws and have somebody out to complete the set up. The technician came out I said, did you bring the screws? The guy looked at me and said what screws. I said they sent you out here to put the screws in the stand. He just said that he was told to make a service call. Next guy comes by a week later no screws. He was really nice, he asked me the size of the screw that would be an instructions. He went to Home Depot and bought them himself that says it all.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. I'm sorry to hear about the hassle you faced with the missing screws for your setup. We apologize for the inconvenience and lack of coordination in providing the necessary screws for the stand. Your feedback is valuable, and we will work on improving our service processes to prevent such incidents in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
TV Stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I have the TV over a special furniture, I'm using the OLED65G3PUA Stand and Back Cover, not the wall support bracket that comes with the TV. I got the stand free of charge, and it looks great!
I would recommend this to a friendTV in Fort Worth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, product availability. Was just looking for another tv and stanf no longer fit
I would recommend this to a friendNice stand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits the LG G3 65” perfectly. Easy to install and works perfectly.
I would recommend this to a friendI dont need this stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this stand for free. I have the TV wall mounted so I dont need it. I would have rather had a credit on my account.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm so sorry to hear that you received the LG SR-G3WU65 TV stand and it's not something you need or can use. I can imagine how frustrating it must be to receive something you don't want or need.
First and foremost, I want to thank you for your honesty and willingness to return the item. We appreciate your feedback and understand that receiving something that's not needed can be inconvenient. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It makes the TV appear tilted. It's better to have it wall mounted
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Amy. Thank you for taking the time to share your feedback on the LG TV Stand (SR-G3WU65) model. Having a perfectly aligned TV is essential for an optimal viewing experience. While the product is designed to be used on a stand, we understand that wall mounting may be preferred for some customers. We appreciate your suggestion and will consider it for future product development. If you have any further questions or concerns, you can reach out to us on social media at @LGUSSupport. ^Juvy
Bad design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG design the stand wrong it tilt the tv and that is not right. LG suppose to come with another design and replace the one which doesn't work.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. I'm sorry to hear about the issue with the stand causing the TV to tilt. We apologize for the inconvenience this has caused. Your feedback is important to us, and we will address this matter with our design team to ensure a better solution. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
LG OLED65 stand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a stand made specifically for the tv, so it's hard to get wrong. Looks fine, and has panels to hide cables.
I would recommend this to a friend