Customer Ratings & Reviews

LG makes great phones and this is the best one yet. Fast, great camera and optional dual screen capability.

Very good experience buying from best buy. It was delivered ahead of time. Nice and excellent phone. This is first time i bought locked phone from bestbuy so was not sure on SIM activation, but process was smooth.

This is a great phone and very user friendly!!!!!!

I truly love this phone!! It is huge (which I like); It is full of features. The colors are vibrant. The camera is amazing! The dual screen is everything that I never knew I needed. I love it!! The phone is a little on the heavy side and I am ok with that. I’ve always liked phones that feel substantial and this one certainly does (only when the dual screen is attached). Best of all, the price of this phone cant be beat for all the features that come with it. Did I say how much I love this phone? Now the sad part…. I returned it. I really didn’t want to, but in the end, it was the saddest, but best decision for me. The phone has very few flaws, but the ones that exist were enough to make me part ways with it. The major concern for me is that I had a hard time hearing anyone that I was speaking to. It didn’t matter if I was on speaker or direct speaking through the phone, it was hard!! I use my phone for business and not being able to hear the other party was the first deal breaker. Another flaw is the dual screen – sort of. I travel a lot and very often need to use mapping services and to do this, I need to plug the phone into my car. I am unable to do this unless I remove the dual screen. The USB on the dual screen case is smaller than most and I was unable to find an adapter for it so that I could plug into my car. Therefore, I had to remove the dual screen every time I needed to plug into my car. I feared that removing the dual screen constantly would eventually cause the USB connecter to break. Considering that I would have this phone for a minimum of two years, I feel confident that the dual screen connector would certainly break. I don’t see how it could withstand that much ‘pull’ and not get damaged. Also, the dual screen is beautiful and looks almost like a mirror. When I unboxed the phone I found that it came with a cleaning cloth. I thought that was nice, but odd. Then I used the phone for a few hours and realized that the cleaning cloth was totally necessary and I did get A LOT of use from it. The dual screen is also susceptible to scratches, which would take away from its beauty. Again, its somewhat like a mirror and there is no way to protect it with a screensaver so I had to be very careful with it. Speaking of screensavers….only the main screen can be protected. Putting a screen saver on the dual screen would prevent the phone from closing fully. This made me nervous. I need both screens protected. Lastly, removing the dual screen is not an easy feat. It fits like a glove and removing it is very difficult. I cant imagine having to exert that much time and energy several times a day just to remove the dual screen from the primary screen. For me, that was the deciding factor that made me do what I never thought I’d do…. I RETURNED THE PHONE!! That was really a hard decision to make because there is so much to love about the V60 ThinQ w/dual screen. LG really knocked it (almost) out of the park with this model. If it were not for the very few concerns that I mentioned in this review, I would never have returned the phone. I’ve been a very faithful Samsung Galaxy Note user since forever and I was very willing to leave the Note behind for the LG V60 ThinQ. Since returning this phone, I am back to the Note and for some reason, my love for the Note has diminished a little bit. I miss the V60 ThinQ! I really do. I will continue to follow LG to see if they make a few changes to the next ThinQ. If the problems that I experienced are ever resolved, I will leave Samsung again and head back to LG. LG has a prime opportunity to give Samsung a run for its money. The V60 ThinQ with dual screen is really something special and I am looking forward to Round 2!

Theres always some negatives to a phone. If you find one that is absolutely perfect, chances are you're spending well over $1100 for it (which is getting outrageous if you ask me). But this phone sits at a very appetizing $699. Cameras are great front and back. The phones aspect ratio is 20.5:9 which, when you're holding it, it feels very large and longer than most phones. It only has a FHD display but that keeps the price down. A hefty 5000 mAh battery which lasts a few days with my wife and I. All the negative reviews on these phones seem to be on the points where they are comparing to phone such as the Galaxy S20, like the display and inovative designs and the big bezels this phone has. You keep stuff like that simple and you can get a nice phone (that can shoot in 8k!!!) for a very pretty $699.

I really like the phone but I had to take 2 stars off for the quirky speakerphone. While using speakerphone the microphone will mute after the screen goes dark while in the call app. Contacted AT&T tech support numerous times (many resets and multiple troubleshooting calls) and they sent a new phone. Unfortunately, the new phone had the same issue. My wife's phone has also had this quirk. So 3 phones with the same problem. AT&T asked me to call LG, LG asked me to call At&T. This is obviously a software bug with LG, Until LG owns up to the bug and provides a software update, I can cannot recommend this phone to anybody.

I own a note 9 and an iphone xs max. Had to get this phone for the dual screen and it did not disappoint. Speaker phone is the loudest i have ever heard compared to my nore 9 and xs max (these 2 phones have loud speakers). Call quality on wifi is great, as well as on regular 4G connection. If you do not like big phones, this is not for you. The dual screen i thought at first was a gimmick but i would never go back to single screen after this. The camera is outstanding and the 8K video front and back is no slouch.

Excellent phone with zero complaints. The speed is unmatched and the camera takes great photos. This phone is recommended.

In spite of what some of the Samsung Fanboys want you to think, this is a super phone. It's fast, has a great display and still has the audio DAC for high Fidelity tied to a headphone so I can plug a headphone in and hear great audio. I really like the optional case that you get with it. I don't use it all the time but when I do it gives me a good advantage for running two screens and two programs at the same time.

The costs of phones have gone stupid. I wanted dual screen after returning the Surface Duo flop and stumbled on the LGV60 with dual screen case. Researched it and for cost had to have it. I Love It! Bought phone out of fustration with Samsung. I have Galaxy X Cover Pro released 02/20 with removable battery but Samsung doesn't sell the battery for it. I have been looking sinces 02/20. l got so frustration with them after having a Note since Note2. Sent it back Note 20 512 Ultra, got Note 10 lite $400. Good bye Samsung big dollar phone. LG V60 Best decision

Over 1.5 weeks returned (and tied up $2,000) of my money to purchase and return 2 defective phones. I work in IT, so know what I'm talking about. Phone 1: Would drop every single call (on network and WiFi calling); replaced with Phone 2: Would not work is Android Auto and if on speaker phone more than 30 seconds it would cut out and the other party couldn't hear you. JUNK! I purchase about 4 new phones a year for the past 15 years (I love technology), and this is by far the worst, lowest quality manufacturer around! Avoid at all costs!