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Customer Ratings & Reviews

Your price for this item is $45.99
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The comparable value price is $89.99

Customer reviews

Rating 4.5 out of 5 stars with 711 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the FRĒ Case's excellent protection and water resistance, frequently praising its durability and ease of use. However, some users noted concerns about sound quality being muffled and the built-in screen protector's susceptibility to damage. The case's bulkiness and price point also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 711 reviews
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Lifeproof has gone down hill.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years their products have gone down hill. The gaskets often fall out or prevent the phone from properly sealing. Dust gets trapped between the screen and case. And the case scratches far to easy. And often times it’s impossible to hear anyone through the case. Not worth the added security.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Jambrose,

      We're so sorry this FRĒ case hasn't been checking off all your boxes lately!

      First off, please note we're always happy to replace compromised cases, whether it's damaged functionally or aesthetically. Simply click on over to our support page linked below, and we'd be happy to help!

      bit.ly/WarrantyPageLP

      Here at LifeProof, we don't believe you should have to sacrifice security for a seamless audio interaction, and we're sorry this case is forcing you into that decision. The good news is our expert representatives know just how to help. Simply just give us a call at 1-888-553-0735, and we'll get things rolling again with some quick troubleshooting.

      Best,
      OtterBox Customer Service Team Lifeproof

  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Awesome case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case !! Waterproof feature effective. Durable for many drops. Would recommend to anyone very hard on phone.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Only iPhone max case with screen protector built i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for phone, however, wife said she has a hard time hearing people at times

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone X max case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good case. There was no disappointment at all. Took it to the water park and it was well protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works great to protect the phone. My boyfriend works on a construction site and needs high level protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great cases

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case put these cases on my phones for years now. Great at protecting the phone

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love pink great case It’s great protect the iPhone from water and dust and everything else ! Over all great case

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lifeproof cases can sometimes distort you and the other person can't hear you. Otherwise it's great case.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case! Cannot go wrong with this case! Little pricey but 100% worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Completely encases the XSMax !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t care to have a little extra bulk to protect your investment, this is the best case!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    LIfeproof Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was an option not to have the plastic sleeve over the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the iPhone XS Max and wanted to protect it, this cover is great, just like an otterbox but not as bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Compact but very protective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Super-protective while still easily fitting in my pocket. All I could ask for.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is how the screen protector has the water effect but that’s a given with a waterproof case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    LifeProof case for Iphone XS Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory to make sure that the Iphone stays protected

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son and he used it at the waterpark with his kids under water. He got some really neat videos.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best cases that Apple has made. It really does protect tour phone from drops!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Swim with your phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case, I love life proof, I go swimming with my phone still in my pocket!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing Case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifeproof did it again with this amazing case. Has protected my wife’s XS Max from being dropped by our son!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The soft part gets discolored fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this case. Except the front gets discolored quickly. Had it in the pocket of my black hooded sweatshirt, after one day it discolored and I am on able to get it clean. Too bad they didn’t make it with material that is resistant to that. The back of the case is made out of a harder material and does not discolor. So now it looks permanently dirty..

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Nicole,

      We're sorry to hear your FRĒ case is looking a little discolored. Thankfully, our warranty can restore your product to its former glory. Give our friendly representatives a quick call at 1-888-533-0735 and we can send you a brand new LifeProof!

      Happy Holidays,
      LifeProof Customer Service Team Lifeproof