Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $35.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.1 out of 5 stars with 786 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

82%
would recommend
to a friend

Customers are saying

Customers recognize the frē Case's excellent protection and water resistance as significant advantages, with many praising its waterproof capabilities. However, some users experienced issues with sound quality and the headphone jack, while others found the price point to be somewhat high. The case's fit and lightweight design were also frequently noted. A few users mentioned challenges with the screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 786 reviews
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    A great case for Handling some of Life's mistakes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement case for a phone that was previously stolen. I guess it didn't protect against that Life situation. It has been soaked in salt water by a boarding wave on a boat and didn't get one bit of water inside. It has been dropped 5 feet onto concrete several times. Great protection. My only complaint is that the screen is plastic and it does scratch so don't put it into pockets with any keys.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this case to begin with, until someone would call me. They could not hear me on their side. I loved the color and how it would protect my phone, but what is the point of getting a new phone if the case won't let people hear you!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    This case is durable & stylish with a slim fit.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not too bulky like some have been. It also has great protection against drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the iPhone case. It's flush with my phone and I love the colors. I don't have people saying they can't hear with this case and I can hear them just fine

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof

    Rated 5 out of 5 stars

    Indestructible Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to protect your investment, not bulky like my otterbox and waterproof to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great protection, poor sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item offers great protection for drops and splashes but does decrease sound quality of calls and ringers. Perfect for headset users.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Waterproof

    Rated 5 out of 5 stars

    great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is sleek and compact, nothing extremely bulky, its waterproof and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped the phone many times and this has definitely done the job! I have tried the cheaper ones and the phone I replaced was much more expensive! Need I say more?

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 5 out of 5 stars

    case works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when taking pictures under water and protects the phone when a drink spills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement iPod

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's old iPod needed to be replaced and we replaced it with the same model and color. Great service and it didn't take long to get it in at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect makes my phone totally water proof not heavy either like most cases. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Very good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm prone to dropping stuff, so having a strong case that makes my phone not only water-tight, but dust-, heat-, and cold-resistant is pretty cool. The only double-edge sword about it is if something does get into the case, it is inconvenient to open on the bottom due to the coin-style keyholes, which makes it difficult to bust open, but, nevertheless, inconvenient when you do want to open it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Dam Good Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am the type to buy a case with the phone. To my surprise the normal choose of an Otterbox didn't cut it. So I got a life proof and it's doing the job besides the point of the everything proof this case also allows me to use the features of the phone with out the case bing in the way. On top of all of that i know I can drop my phone and not worry about the issue that come from shock or water

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but Not the Best Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case seems to be great, but a piece fell off after normal use. This piece covers the headphone input, thus it is impossible for the case to be waterproof now.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize the 5 was already waterproof, so this case is overkill. Small gap in the screen protector area hinders sensitivity. Put your phone in glove mode to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case for Galaxy S5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 other cases for my phone as the Lifeproof case had not been released yet and nothing on the market can compare to this case. Lifeproof always has the best cases! It's lightweight, durable, strong and almost indestructible. I would definitely recommend this to anyone looking for a great case especially for someone who is an active person or just clumsy and drops their phone a lot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    i like the case it's waterproof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case for the most part it's waterproof. it has a built in screen protector which is also nice. I'm glad I have this or else my phone would probably already have water damage or be damaged period.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi katb 1820,

      We’re glad that the FRE case for your Galaxy S5 is working out! If you ever have any LifeProof questions or need our assistance with your case please do not hesitate to give us a call at 1-888-533-0735.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Big improvement over the original iPhone version

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The version doesn't have a lot of the problems that older versions had no muffled sound and three earphone and charging ports are more accessible.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Sound quality

    Rated 1 out of 5 stars

    HARD TO USE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REDUCES CALL QUALITY. HARD TO USE TO CHARGE PHONE..OVERPRICED.. DONT BUY THIS ...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Still working 1 year later

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the confidence the Lifeproof case provides. The only reason I gave it 4 stars is because I have to take it off to get really crisp photos.

    I would recommend this to a friend