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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 552 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and water resistance offered by the FrĒ Protective Water-resistant Case for Apple® iPhone® X. Many appreciate the case's fit and lightweight design, while some find the screen protector to impact image clarity and the price to be high. Positive feedback also highlights the ease of use and overall quality of the case. However, a few customers noted that the case could be considered bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 552 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Life Proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife dropped her cell phone through an elevator shaft 4 stories! The cell phone survide. Although the case shattered. It did the job of protecting the cell. We sent it back in for a replacement . no issues!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only put on this case when I need it. It has protected my phone at Niagara Falls and when I’ve take it into lakes and rivers. It’s not too bulky and I liked the lavender color.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Buy it & save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price seems a little steep at first but we dropped our phone at the bottom of the river for 2 days WITH this case on it and phone was found by a scuba diver in perfect condition thanks to this case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    love these cases

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cases they protect my phone very well I highly recommend them to anybody whose I highly recommend them to anybody who is clumsy with their phone clumsy with their phone

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had no complaints about the sound quality on either end of calls, but the case scratches and scuffs easily. It still keeps the phone safe, but I’m scared to use it underwater after the wear and tear

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Screen Protector Scratches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved this case. Thin, strong, waterproof, nothing has ever happened to my phone in it. It always looks brand new. BUT with screens getting a lot better I noticed my last 2 phones when I took it out the screen is crystal clear, but I had been looking at it through a hazy scratched case. So I bought this case used it for a few days took it off and yup screen protector has a few scratches already... And I didn't do anything besides office and home.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Alex,

      We're sorry to see that the screen protector on this FRĒ series has been struggling to keep it clean! It is definitely odd that the shield has already retained some major scratches, but as long as your phone display is doing okay, we're still going to call this a win and cut straight to the part where we set you up with a brand-new warranty replacement. Please feel welcome to call our LifeProof Lifeguards at 1-888-533-0735, and they'll dive right into a claim to save the day!

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Need to get another one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only mistake about buying this is that we DIDN’T get one for each of us! This case is sleek, waterproof, comfortable and secure. Purchase for my husband and I really need one for myself too!

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Best phone cases out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phone cases. Have one for each of my kids and me and my husband. We love taking it swimming and I’ve dropped my multiple times or different surfaces and haven’t had one issue.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Excellent Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always doing some kind of remodel at home or work and frequently have my phone out streaming music or podcasts. The Lifeproof Fre keeps out the dust and the rain and protects my new iphone!

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my daughter. We went to Sedona for the week. We went hiking and through the creeks with no problem. She never could have taken it on the hike if she didn't have this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Overall Case Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several LifeProof fre cases and they have always taken a beating while protecting the device. When I go to trade in the phone after a couple years it still usually looks brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Never let you down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case out there. I have had one for every iPhone I have had, and have never had to replace a phone or case. They let you do what you want without worrying about your phone getting busted up!

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for my son for his IPhone. He wanted something durable and waterproof for his phone. The case was been great and he has no complaints about the case.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life proof cases are the best. I would recommend this case to anyone and everyone. The case is drop proof and water proof, I know from experience. The case also allows for wireless charging.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great for vacations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my recent trip to Mexico. I knew we would be by the pool/beach a lot, so having this case was super nice! It definitely gave me piece of mind that my phone wouldn't get damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been essential for companion trips in kayaking. It stands up to water splashes and being thrown around and colliding/rubbing up against outdoor equipment with no signs of wear.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifeproof case is always a lifesaver. It’s great for trips to the beach, out camping or even clumsy hands! Case might have a little road rash, but it does a great job protecting the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My husband Loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he loves it! He just got the iphone X and needed a cover that will protect but not be too big and bulky. This is the perfect case for him! He loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Investment for a Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a life saver! I’m destructive and the case saves my phone. Bonus was they matched the price of shelf price with a large amount of cases in the wrong spot.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Excellent Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my son every time he upgrades his iPhone. Even though I purchase the insurance plan through Sprint....I feel like this case is all the insurance I need!

    I would recommend this to a friend