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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4 out of 5 stars with 315 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers highly value the FRĒ Series Carrying Case's excellent protection and water resistance, frequently praising its secure fit and ease of use. However, some users experienced issues with Face ID functionality and sound muffling, while others found the screen protector and price to be less satisfactory. The case's lightweight design was also a positive attribute for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 315 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Construction grade protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand has been on all my iPhones and will always be best protection by far for a construction worker

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    LifeProof iphone12 Pro Max Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone perfectly, not too bulky. Buttons are all accessible and easy to use. Great product, great company.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Life proof case for I phone 12 max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I phone case I’ve ever owned.I recommend this case to all I phone owners. Best 100$ I’ve spent!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap charging access cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the life proof case. I get them with every phone! I am disappointed in this one. The cover for charging access is just rubber like material. Charging your phone daily and some times multiple times a day is really wearing it out. I see it breaking off in the near future and I’ve only had the case for roughly a month. If you charge your phone often or rough with things I do not recommend. Everything else is great.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your FRĒ case! We greatly appreciate your feedback about the port door, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we have a great warranty, so if anything does happen to your case, please don't hesitate to give us a ring at 1-888-533-0735, and we'd be more than happy to get you helped out with a replacement case.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    iPhone waterproof case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent waterproof case. Must have iPhone 12 Pro Max for this particular case to work properly.

    I would recommend this to a friend
  • Cons mentioned:
    Face recognition

    Rated 3 out of 5 stars

    Lifeproof 12 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but there seems to be an issue with facial recognition when trying to unlock the phone.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear that you're having troubles using the FaceID feature in your FRĒ case! Thankfully, we have some steps to modify your case that should resolve this issue.

      Step 1: Open your case and remove your device.

      Step 2: Lay the front of the case down on a flat hard surface with the screen protector surface facing down (the Silence Switch will be on your right).

      Step 3: Centered near the top of the inside of the screen protector, you’ll see two small clear stickers. Using your fingernail, remove the sticker on the right (leave the left sticker in place).

      Step 4: You may need to use some isopropol or rubbing alcohol and a Q-tip to remove glue residue left by the sticker you removed.

      After doing that, your case should be good to go! If that doesn't help, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best iPhone cases for iPhone 12 Pro Max, water proof, if you drop it won’t break it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Protects IPhones well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pricey but honestly these have saved my husband’s phones from so many accidents.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great all-around proctection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that fully protects my phone. The some lint does stick to the corners of screen when new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Life proof case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still let’s water in at the pool but as far as everything else it’s great protection

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear that your FRĒ case is leaking! The good news is, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-888-533-0735, and we can get you helped out.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case! No issues with Face ID, call volumes or camera with case. Hard plastic on camera side is prone to scratching.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case! Love that there is no air pockets between the phone screen and front protector...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my life proof but concerned that the cap that I un click to charge my phone will wear out and break like my previous ones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good but pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didn’t have to buy a screen protector this phone covers the whole phone i like it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, it protects the phone really good. I’ve used Lifeproof on all my phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Buy it now!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the ultimate case for protection of your phone and it’s life.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Trusted Protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never trust any other phone case to protect a $1200 phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone Protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item and I can be sure that my new iPhone is protected as well indestructible.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great casr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. A little pricey but worth it. The waterproof feature is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It is a good product as my iPhone hit the floor with no scratches.

    I would recommend this to a friend