Customer Ratings & Reviews
- Model:
- 77-82137
- SKU:
- 6439401
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the FRĒ Series case's high level of protection and water resistance, frequently praising its quality and ease of use. However, some users experienced issues with Face ID functionality and a few reported concerns about the case's price and fit. The case's design is also a point of discussion, with some finding it sleek and others noting bulk.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Facial recognition
iPhone12case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case sometimes makes facial recognition difficult. Installation was relatively easy. Overall all, an average value.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're bummed to hear that you're having troubles using FaceID in your FRĒ case! We are happy to walk you through some steps to modify your case that should resolve this issue.
Step 1: Open your case and remove your device.
Step 2: Lay the front of the case down on a flat hard surface with the screen protector surface facing down (the Silence Switch will be on your right).
Step 3: Centered near the top of the inside of the screen protector, you’ll see two small clear stickers. Using your fingernail, remove the sticker on the right (leave the left sticker in place).
Step 4: You may need to use some isopropol or rubbing alcohol and a Q-tip to remove glue residue left by the sticker you removed.
After doing that, your case should be good to go! If that doesn't help, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
- Pros mentioned:Protection
Best case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone case ever made. I had lifeproof cases for every phone
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone case for those who don’t want water or dirt to get on or in their phone. It’s fully enclosed.
I would recommend this to a friend - Pros mentioned:Water resistance
Great casing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best casing. Rugged. Durable and water proof. You can take pictures while swimming.
I would recommend this to a friend - Pros mentioned:Waterproof
Thank goodness!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped in a pool for along period of time and phone was fine
I would recommend this to a friend - Pros mentioned:Protection
Protective Case for iPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what was needed for added protection to my husband’s phone.
I would recommend this to a friend - Pros mentioned:Protection
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for new phone. Keeps safe and dry and prevents damage
I would recommend this to a friend - Pros mentioned:Case quality
Only Case Anyone Should Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As usual, LifeProof cases are the best... No comparison.
I would recommend this to a friend - Pros mentioned:Protection
Good Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone case. Fits like a glove. Great protection for your device.
I would recommend this to a friend - Pros mentioned:Protection
great protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great protection for my sons new iphone 12. it does cover the screen as well.
I would recommend this to a friend - Pros mentioned:Waterproof
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone case. Waterproof. Perfect for me. No issues with it
I would recommend this to a friend - Pros mentioned:Case quality
Case
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, very strong, good price i recommended
I would recommend this to a friend - Pros mentioned:Protection
Nice combination of protection and style.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combination of protection and style. I love to use it every day.
I would recommend this to a friend - Pros mentioned:Waterproof
Great case ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lifepoof case ever great purchase ever great waterproof case ever
I would recommend this to a friend LifeProof case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELENT LIFEPROOF CASE PERFECT FIT PERFECT DESIGN FATASTIC LOOKING
I would recommend this to a friend- Cons mentioned:Face id
Broken FACE ID
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel. Durable. Always amazing. However. Face ID doesn’t work as soon as you put the case on
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're bummed to hear that you're having troubles using FaceID in your FRĒ case! We are happy to walk you through some steps to modify your case that should resolve this issue.
Step 1: Open your case and remove your device.
Step 2: Lay the front of the case down on a flat hard surface with the screen protector surface facing down (the Silence Switch will be on your right).
Step 3: Centered near the top of the inside of the screen protector, you’ll see two small clear stickers. Using your fingernail, remove the sticker on the right (leave the left sticker in place).
Step 4: You may need to use some isopropol or rubbing alcohol and a Q-tip to remove glue residue left by the sticker you removed.
After doing that, your case should be good to go! If that doesn't help, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
- Pros mentioned:Protection
Lifeproof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product will protect your phone for sure as always.
I would recommend this to a friend - Pros mentioned:Ease of use
Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome case fits good looks good easy installing .
I would recommend this to a friend - Pros mentioned:Protection
a+++ you get what you pay for !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great case as always with lifeproof ..maximum protection !!!
I would recommend this to a friend - Pros mentioned:Ease of use
LifeProof IPhone12 cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, easy to put on the phone and lite weight.
I would recommend this to a friend