Customer Ratings & Reviews
- Model:
- 77-85566
- SKU:
- 6471485
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the FRĒ Series Hard Shell's protection and water resistance, citing its ability to safeguard their phones from various elements and even submersion. However, some users expressed concerns regarding the camera quality, with the included lens protector reportedly causing image issues. A few also mentioned the price point and touchscreen responsiveness as potential drawbacks. The ease of use was highlighted as a positive aspect by several customers.
This summary was generated by AI based on customer reviews.
Thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product I’m very happy I loved this Thanks
I would recommend this to a friendLove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case! Only kind I will buy! We have them for all of our phones.
I would recommend this to a friendSwitching
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched from android to iPhone and it is really good, very pleased.
I would recommend this to a friendLifeProof
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding item. Fantastic quality and well worth the money.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is very sturdy and durable. It is also well priced.
I would recommend this to a friendiPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. High quality and very sophisticated. I am impressed.
I would recommend this to a friendGet it now
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it,,,it does what it is supposed to do...You will like
I would recommend this to a friendLifeproof Hard Shell for iPhone 13 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well protecting phone. Improved screen protection.
I would recommend this to a friend- Cons mentioned:Camera quality
Coating over camera deteriorates
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have owned for a few months and the seal coating over the camera area is deteriorating. All my images look clouded and obscured now.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .We totally get how important clear pics are to the overall iPhone experience and we're sorry that you're struggling with cloudy images while using the LifeProof FRĒ. Typically, all it should take to keep things looking sharp is soap and water on that backside camera lens cover, but if that's not doing the trick, we'll be glad to help with a brand-new warranty replacement that most certainly will!
Just give us our friendly Otters (LifeProof is part of the OtterBox family) a call at 1-855-688-7269 and we'll get right on the case!
Best,
OtterBox Customer Service Team
Lifeproof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fit and the feel of the case. You cannot hear through the screen cover though. Best of used with AirPods or the like. Won’t buy again.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there!
We're sorry to hear that you were having some trouble with your FRĒ case! Sometimes if you don't have that case installed just right, it can lead to some audio issues like you're experiencing. When you're putting your phone into that case, we recommend sliding your phone in speaker-end first, as that will help with proper alignment of the speakers, microphones, and proximity sensors. If you decide you'd like to get your case replaced, feel free to call us at 1-888-533-0735, and we'd be more than happy to get you taken care of.
Best,
LifeProof Customer Service Team
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device, protect wonderful for all shocks
I would recommend this to a friendDamaged but functional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love lifeproof products. The case was in very bad condition with it was delivered to me. I’m not sure if usps or Best Buy damaged it.
I would recommend this to a friendUNUSABLE AUDIO DONT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked this case up and bringing it back first thing in the morning. Very well built but audio is absolutely unusable. Everything is muffled and dull. Not worth it. Get a otter box and slap a screen protector on. Biggest thing to remember is iPhones are very waterproof as is so unless you’re filming underwater there isn’t any need for this case.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear that you were having some trouble with your FRĒ case! Sometimes if you don't have that case installed just right, it can lead to some audio issues like you're experiencing. If you haven't returned your case yet, we'd suggest removing and reinstalling it. When you're putting your phone into that case, we recommend sliding your phone in speaker-end first, as that will help with proper alignment of the speakers, microphones, and proximity sensors. If that doesn't help, give us a call at 1-888-533-0735, and we can get your LifeProof replaced.
Best,
LifeProof Customer Service Team
Used is new?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new online. Received an open box and missing the fiber cloth.
I would recommend this to a friendWasn’t able to change my WET PHONE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case leaked on its maiden voyage even though it was fine when I performed the sink test before placing the phone into the case.
No, I would not recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Camera quality
Phone cover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects the actual phone great, but the cover part of the camera doesn’t let you take good pics they all come out blurry, that’s the only thing I don’t like
I would recommend this to a friend - Cons mentioned:Touchscreen
Lifeproof?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged within a weekend..the screen protector is scratched and the phone charger plug broke.
No, I would not recommend this to a friend Great Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used LifeProof cases before and they’re great. They’ve protected my iPhones as well as the other protective cases but much thinner so it’s easier to care in pockets.
I would recommend this to a friendThe case doesn’t fit properly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t fit the iPhone correctly. There’s an overlap of the foam inside the case where the camera is suppose to sit in. There’s no way to adjust it. Also creates a dome for the front of the phone, making touch points difficult.
No, I would not recommend this to a friend