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    • Brand Response

      LifeProof Support Team 

      July 13, 2016

      Hi Scott,

      Thanks for your candid feedback! We’re sorry that this FRE case is giving you audio problems and that the plastic covering the home button is failing. We want to assure you that this is not normal and we most certainly want to get this turned around for you.

      Please feel free to give us a call at 1-855-419-7418, and we will be more than happy to get a warranty replacement arranged for you in no time at all!

      Best,
      LifeProof Customer Service Team lifeproof