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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 5216 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the great protection and water resistance offered by the FRE Case, along with its lightweight design and ease of use. Many appreciate the slim fit and available colors, while some find the sound quality to be a drawback. A few customers also mentioned concerns about the price and headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 5,216 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to bulky. I've already dropped my phone good results.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Great Protection, Poor Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good... 1. Excellent Protection 2. Slim Case 3. Light Weight The Bad.... 1. Audio is terrible. Music audio, hands free speaker as well as the ear speaker has significant degradation of quality and volume through this case. There is a vibration like sound like tin in your ear. Very annoying. 2. Several occasions where the person you are talking to cannot hear you if you are not talking directly into the microphone. 3. The slim, light case is slippery and difficult to hold on to Bottom line, significant protection at the expense of phone usability. The audio difficulty for me was a deal breaker.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Grif,

      Thanks for the feedback! Of course, a slight degradation of sound can be expected when a speaker is covered in a case, but this impact should be minimal. Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker membrane on the case, and then re-install your phone with the bottom going in first. Try and pay special attention to make sure the speakers on your iPhone are lining up correctly with the vents on the case. This will allow for a clear path of sound. If you still have the case and you find the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easily. The product performs as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Only case I buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an iPhone of one kind or another for 6 years. The first one I had I used a candy shell case, after a year of dropping it the screen shattered and I had to get a new phone. With that phone I got a lifeprood case and it kept my phone protected for 3+ years (2 cases). I now bought an iPhone 6s Plus and put the case on it before using it for the first time. My husband has a lifeprood case on his phone and his phone has slid off his truck while driving and off of my car...some scratches and dents to the case but the phone was in perfect shape. Great investment, and they go on sale a few times a year, which makes it even better, especially considering how expensive phones are

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great case overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for overall protection, I have owned several versions over the years including the Nuud. The only complaint that I have is that people on the other end of the line have difficulty hearing you. I use this case for business and get more complaints that customers cannot hear or understand what I am saying. I ended up switching to a Otterbox and having the factory screen protector removed and replaced with a separate glass protector. Problem solved and people no longer have a problem hearing me plus everything is much louder including the ringer. Good case, just not for my line of work.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi 05bear,

      Thanks for your feedback! We are sorry that this FRE case was making it difficult for others to hear you. This is not typical and we would have been happy to have resolved that for you. We truly hope that this one unusual experience does not discourage you from considering our products in the future. Please feel free to give us a call at 1-888-533-0735 if you ever have any LifeProof questions.

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Definitely Life Proof!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty hard on my phone - I've dropped it in water a couple times and even dropped it on the tarmac while boarding a plane and my phone was not damaged. I have used these cases for years, on multiple iPhones now. They do wear out (mostly the seal around the charging port cover in my experience), but LifeProof has always replaced them for me, and pretty quickly. If I have one complaint it's that it is a pain to unscrew the earbud jack to plug in my headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Recommend this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the quality of this case. It's very thin yet durable. The sound comes through well and as many times as I've dropped it, it holds up. I've never tested it in the water though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a life proof what more do i need to say about this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good water/ snow resistant case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Lifeproof case for my iPhone 6. I already had a Zagg HD screen protector on my iPhone. I installed the Lifeproof case according to the directions, however I decided to keep my Zagg screen protector on as well. The case seems very sturdy, and I feel better knowing I can now bring my phone with me while at the beach or snowboarding. The only problem I have with the case is that it doesn't adhere properly to the screen, which causes a somewhat bubble effect underneath. This makes for a very annoying view of the iPhone screen. I refuse to remove my expensive screen protector in order for this case to work properly. I'm going to continue to look for a remedy to this issue. I hope Lifeproof fixes this problem.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Gets The Job Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job at protecting your screen and phone and I like that it's slim unlike most durable cell phone covers. I've dropped my phone numerous times and my screen is still in tact!

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Great case, very colorful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great waterproof case, only gripe is the flap protecting the charge plug is very tight and removing the screw connector for headphones could be a bit easier.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Lifeproof cases for years. They are the best protection and do not add too much bulk to your pocket. Protects the screen. Well worth the money to protect your $500-600 phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 3 out of 5 stars

    OK but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy parts like plug housing covers. Generally, though works to help absorb shocks and protects the front screen and all other parts of the phone. As the owner of several Otter Box products prior, they are still my preference. Bought this for my daughter who is very hard on her phone after one cracked screen when something was dropped on the face of her iPhone. I also find some comfort knowing that there is a degree of water resistance although with flimsy covers for the charging port etc., that water resistance is somewhat compromised. For the price, I would expect a more durable product.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Frostsdad,

      Thanks for your feedback! We’re sorry that the port doors on your daughter's FRE case are not filling you with confidence. We want to assure you that as long as those doors are closed tight and the case is completely sealed that water will not get past the perimeter. If you haven’t done so already, we strongly encourage you to perform the water test without the iPhone in the case.

      If you or your daughter think that any part of the case is compromised please do not hesitate to give us a call at 1-855-419-7418. We will be happy to get a warranty replacement case set up for you!

      Best,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but deters the sound and makes the phone bigger

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my phone from getting wet and from breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it and it's light weight. Awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Durable and easy to use case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Lifeproof Fre cases, and each was durable, lightweight, easy to use and offered in a variety of color combos. A must have if you want to protect your iPhone investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 5 out of 5 stars

    Life proof is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I ever bought for my daughter! Now all I need to do is buy one for everyone in the family. Really does not let water in and protects the screen better than any case we've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 5 out of 5 stars

    Great case for protection of iphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure new iPhone was protected against dropping not necessarily water but that is a plus. Already has proved to be a great case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    I enjoy the new Phone case and protection it gives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone case and wanted good protection

    I would recommend this to a friend