Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $75.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 5216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the great protection and water resistance offered by the FRE Case, along with its lightweight design and ease of use. Many appreciate the slim fit and available colors, while some find the sound quality to be a drawback. A few customers also mentioned concerns about the price and headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 5,216 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice Case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone case, as it's my first Life Proof, and I no longer worry about dropping/shattering/breaking my phone. Before this, I always had 'simple' cases and had to be extra careful. Only thing I'd change is wider array of color choices and clearer instructions.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good Protective Case Poor Sound Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very safe case but not good if you need frequent access to the aux cord as it is too time consuming to keep plugging in. Also due to the fact the case is so enclosed it is very difficult to hear when having a phone conversation. Even with the volume on high it is muffled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Full protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the many colors that are available. I like that it isn't big and gaudy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I haven't had a good test of the product with any big accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my life proof case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's online ordering system is so convenient. Shipping time is very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Very good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this case on two cameras and find it to be perfect. I am in construction and my phones are subject to harsh environments. Works perfect. I do wish the weather proof adapter could be purchased separately as I lost one. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife for her birthday. Exactly what she wanted for her new iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but subject to wear and tear. Volume switch and home button wore out after time

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifeproof cases are always good. The only issue with the case is that it makes it harder for people to hear you and for you to hear them. However, the issue isn't bad enough to not purchase the case. Best Buy also offered the product at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally everyone in my family has this case. We have one in every color.. we even buy backups when they go on sale. We have kept our phones in perfect condition using this case. It's thin, protective, and nice looking. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Good product to protect I Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this protective phone cover. I have dropped my phone in shallow water and it stayed 100% dry! Only negative is cover component for the power plug became somewhat loose after 2 years which is why I bought this new one. Overall, worth the $.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Hope it's worth the hype

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate spending a lot on a cell phone case but the reviews and warranty on this were hard to pass up. I got a good deal so we're giving it a go. The screen is a bit tricky sometimes, but as long as my phone is safe I can get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good case. Not noticing the muffled sound that the old case had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case for my iPhone 6s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same case for my iPhone 5 so was happy to find one for my new phone.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for people who are hard on their phones. I have dropped it on asphalt and spilled coffee on it, it didn't phase it at all. Very durable. One faulty characteristic is that the case muffles the speakers slightly, but not enough to effect function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep Your Phone Safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my case. The color is perfect and doesn’t fade. I drop my phone literally all the time. I never stress because I have my lifeproof. I won’t use my phone without it and it doesn’t affect my camera or speaker. A MUST HAVE!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Truly lifeproof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case to paddle board in the panhandle... Dropped it and it sank to the bottom of the gulf. I swam down and got it, totally fine! I was even on the FaceTime with my father at that time and it didn't drop his call! Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is everything it's advertised to be and more. It's waterproof, it's shock proof, and it's everything else proof. I dropped this case with my phone in it in my hot tub. The water was 107.7 degrees and the phone was fine. That's a good case

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a gift for my son. He didn't have a case. Therefore dropped phone & cracked the screen. So I figured he'd need this after he replaced broken phone But the only thing is that when you call him it's kinda hard to hear him during our conversation

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Hunter,

      Thanks for your feedback! We’re sorry that this FRE case is making it a tad challenging to hear your son while on the phone. This is disappointing and certainly not typical. We definitely want to clear things up as soon as possible. Please feel free to give us a call at 1-888-533-0735, and we will be glad to assist in any way that we can!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my third life proof case and normally get about a year out them. I am not too hard on my phone but it does the job just fine, you really can't beat the low profile design of this case compared to others like the full otter box.

    I would recommend this to a friend