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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 517 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Fre Protective Water-resistant Case's protection, water resistance, and snug fit for Samsung Galaxy S8 phones. Many appreciate its lightweight design and ease of use, while some found the price to be a bit high. However, negative feedback focused on issues with the screen protector and volume buttons. A few users also experienced problems with the headphone jack cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 517 reviews
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    OMG so worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little irratated with the price tag but the BEST BUY assoicate assured me it was well worth it. He was absolutely, 100% correct.... the case needs a little extra attention to charge and to screw in the head phones but 100% no water penetrates.... I have dropped it in the hot tub twice AND drove with it on my roof then at about 50 mph it flew off and I thought it was over... nope a little scratch on the corner of the case. These are the three major instances I have probably straight dropped it in random places 20 times...... I strongly reccomend for any parents or phone abusers such as myself

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fit and easy to put together. Seems very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life proof has always been a solid case and always holds up

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Especially if you have kids

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 3 out of 5 stars

    Great but potentially has a defect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waterproof wise this case does a great job but after 3-4 months the buttons on the sides of the case dont press the button on the phone & I have to literally press & hold the case a specific way then press the button to get it to work. Ive taken off the case n reseated everything but still no fix. Finally broke down & filed a claim with lifeproof n got a replacement. New case came in the mail & everything was great for a few months then it went right back to the problem again this time being the volume buttons (previous case was the screen lock button) Now first thing many ppl woukd say is ita the way I treat my phones... well thats not the case cause I rarely if ever drop my phone, dont sit on it, kids dont mess with it, etc... Im ordering a new case via warranty again but ill likely just save it in a drawer & buy a different brand to use with everyday situations.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey xXShifftyXx,

      We're truly sorry to see that you're having some trouble with the side buttons on the Galaxy S8 FRĒ series! This definitely sounds like a misalignment issue, and our handy representatives would love to try some troubleshooting tricks to fix things up. Please feel welcome to call them at 1-888-533-0735, and they'll solve this puzzle to get you back on track to stellar device security as soon as possible!

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case to protect phone in all conditions, wet or dry.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Volume buttons

    Rated 4 out of 5 stars

    Hasnt broke yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant complain, works great , have dropped my phone several times! Only complaint is after awhile the volume buttons dont work as well

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this for her new phone. The case fits perfectly and does a great job of protecting the phone from all intrusions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case better than the otter box by far!!@@!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and compact yet provides protection love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 5 out of 5 stars

    Quality case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned lifeproof before so that is why I chose this again. Good protector for my galaxy 8 . I would recommend following the manufactures advice in testing to see if it meets your waterproof needs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case seemed to offer great protection for my phone but the gap between the screen protector and the phone screen was a little annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Water resistance

    Rated 5 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had loved the otter box but they didn't service this phone. This case has survived a few drops and I tested the case in water before use. I like the leaner size compared to the otter box.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Screen covering not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the life case may be a good case (haven't had any water etc issue as of yet) the covering the screen is not snug and proves to be difficult to text and navigate the screen

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Mich,

      “Difficult navigation” is not something our swashbuckling representatives like to hear! We apologize that your screen protector isn't sitting as flush on the touchscreen as it should be, but not to worry - we won't make you walk the plank. Just call us up at 1-888-533-0735, and we'll be glad to ship you out a new FRĒ that will help you treasure your Galaxy S8 for years to come!

      Regards,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lifeproof case has a great design, is very durable, and has the added protection of being water resistant. The price is little on the high side but still reasonable for the added protection.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good but screen cover gaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a big fan of lifeproof cases, but the curved screen of the Samsung GS8 creates issues that Lifeproof only adequately solves. The gap between the cover and the glass is distracting and somewhat decreases touch screen accuracy. One positive is that the fingerprint sensor is separated from the camera, so no fingerprints on the lens. This is a common complaint about the Galaxy S8 If the film over the glass were tighter, it would be 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice case, a little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very solid and fits the phone well. You don't loose any functionality. The price is a little high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thin durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is thin & very durable. However, I do not like how the screen covers feels like a bubble over the screen. You have to press a little xtra hard on the screen. Especially on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how light weight it is. Also, I was able to take it with me tubing down the river with friends and capture photo memories because of the waterproof feature.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, sleek and thin but gets the job done. It protects the phone not just from water but also protects the screen from cracking if it is dropped.

    I would recommend this to a friend
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