Customer Ratings & Reviews
- Model:
- 78-51385
- SKU:
- 6104600
to a friend
Customers are saying
Customers consistently note the LifeActiv 10,000 mAh Portable Charger's impressive battery life, often citing its ability to fully charge multiple devices. The included flashlight is also a frequently praised feature, with many users finding it useful in various situations. While some find the charger's size somewhat large, positive feedback also highlights its durability and lightweight design. Concerns were raised regarding charging speed and the price point for some customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Charging
Did not meet expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Internal packaging was broken upon arrival. The unit would not fully charge and the full charge lights did not light up.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi cmedina61,
Yikes! We're very sorry to see that your LIFEACTÍV Power Pack arrived a little beat up from the shipping process! Not to worry - as one of our most trusted retailers, we're positive that Best Buy should be able to straighten things out in a swift fashion. We would recommend contacting them to proceed with the appropriate return or exchange process!
If you have any other LifeProof-related queries, our awesome representatives are ready to help out. Just give them a call at 1-888-533-0735, and they'll be glad to further assist you!
Sincerely,
LifeProof Customer Service Team
Don't waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I picked it up and got it home plugged it in to charge and it wouldn't go over 2 bars. It was total junk. Not worth 80 bucks!
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Bryan,
We're so sorry to see that this LIFEACTÍV Power Pack had a bout of stage fright right off the bat! Our experienced representatives would love to take a closer look at this to see what's going on, so please feel welcome to give them a call at 1-888-533-0735. They'll straighten things out in no time at all!
Best,
LifeProof Customer Service Team
Doesn’t not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doesn’t work when charger is not plugged in outlet. Need to return for refund
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Sarah,
We're very sorry to see that this LIFEACTÍV portable charger is struggling to work well in the 'unplugged' status! We have to admit, we're a little perplexed by this, since that charger is specifically designed to power up your device while you're on the go. Please don't hesitate to call our investigative representatives at 1-888-533-0735, and they'll gladly take a closer look at this. Once we solve the mystery, you'll be enjoying all of the benefits of a portable power pack for a long time to come!
Best,
LifeProof Customer Service Team
