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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 133 reviews

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82%
would recommend
to a friend

Customers are saying

Customers are delighted by the NÜÜD case's excellent protection and water resistance, frequently praising its ease of use and sleek design. However, some users experienced issues with sound quality being muffled and the lack of a screen protector. A few also noted concerns about the case's fit and grip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 133 reviews
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like it because you can’t really use it with a screen proctor on it! But other than that is good.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Jorge,

      We apologize that you're having trouble finding a screen protector to work with this NÜÜD series! True, the specific waterproof design of this case requires the seal around the phone screen to be perfectly aligned, which can sometimes be thrown off by a third-party screen protector. That being said, our amazing engineers did design a tempered glass option to be compatible with this exact case. If you'd like to explore this option, please feel free to call our friendly representatives at 1-888-533-0735, and they'll be glad to further assist you!

      Best,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Case EXCEPT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that the case blocks the speakers and sounds awful

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Linnie,

      We so apologize that the sound quality on this NÜÜD series is preventing you from totally falling in love with your case! Luckily, our reliable representatives have some troubleshooting tricks up their sleeves that should clear things right up, so please don't hesitate to give them a ring at 1-888-533-0735. They'll be thrilled to assist you with this so that you can simply focus on enjoying that stellar security!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this case over others I’ve tried. I don’t have problems with my screen or hearing callers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is attractive and durable. I’ve used it for a month and I haven’t had any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Case fit

    Rated 3 out of 5 stars

    Ok case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is ok , but doesn’t fit as tight as it should

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone case and keeps the phone in good shape

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Kdoggg,

      It's so awesome to hear that this NÜÜD series is keeping your iPhone safe and secure, no matter what comes your way! If you run into any other questions or comments, please feel welcome to give our awesome representatives a quick call at 1-888-533-0735. They're always glad to provide assistance!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    great protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only down side is that you cant swipe up from the home button to access control center

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is ok and I would definitely recommend it to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality! Will keep my device protected and safe! Lifeproof is like no other and I trust him t with my expensive device. I know it will stand behind it’s products!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector, Sound quality

    Rated 1 out of 5 stars

    Bad design, trouble hearing people...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble hearing people and people had trouble hearing me. Also no screen protector can be used with it. Returned it. Very disappointed in this product, especially for the price.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Susan,

      We apologize that you were feeling so let down by this NÜÜD series and decided to return it! In the future, please know that our friendly representatives are always available to assist with any audio issues. On the other hand, if you're looking for a case with a built-in screen protector, we would suggest the FRĒ series. The FRĒ includes an integrated screen shield, and might be more up your alley! Feel free to check it out via the link below, and call our friendly representatives at 1-888-533-0735 with any further questions!

      https://www.bestbuy.com/site/lifeproof-fre-protective-water-resistant-case-for-apple-iphone-7-plus-and-8-plus-wipeout/6111230.p?skuId=6111230

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Great case for my iPhone 8 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my purchased and will be ordering again.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Wasn’t happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case did not come with a screen protector. That didn’t bother me too much. What annoyed me was when I had the case on, no one was able to hear me clearly during my phone calls. So I returned the case

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Feliz,

      We're very sorry to see that this NÜÜD series was experiencing audio issues, and that you felt your best option would be to return it! Had you contacted us, our awesome representatives would have been able to clear this up with some troubleshooting, but we also certainly understand your decision to head in a different direction. We sincerely hope that this experience does not turn you away from LifeProof for good, and if you have any other questions, feel free to reach out to us at 1-888-533-0735. We'll always do what we can to help out!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 4 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t fit properly with glass screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFEPROOF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    life proof cases are the best. Mine fell out of my pocket into a vat of hot oil, pulled it out washed it off and phone and case were fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this case it does exactly what it’s supposed to to do and that’s protect my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the clumsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are worth the money. I have to keep my work phones for 3 years before upgrading and this cover has made that possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It actually protects my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to always get otter boxs for my old phones and they would still break in them. This case is way more durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone case I’ve had, and I’ve had a lot. No issues with phone call on either end like the original lifeproofs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company. Good quality. Like being able to use the screen directly vs the FRE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband who like to drop his phones. case is nice and snug. No worries.

    I would recommend this to a friend
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