Customer Ratings & Reviews
- Model:
- 77-57000
- SKU:
- 6171905
to a friend
Customers are saying
Customers are delighted by the NÜÜD case's excellent protection and water resistance, frequently praising its ease of use and sleek design. However, some users experienced issues with sound quality being muffled and the lack of a screen protector. A few also noted concerns about the case's fit and grip.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Sound quality
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was actually an exchange from the lifeproof Fre. Which both were awful. The NUUD made everything sound muffled on the other end, it was extremely frustrating. I returned it and got an otter box. Would not recommend wasting your time.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Frankandluna,
We're so sorry to hear that the NÜÜD series was not the case for you. Had you contacted us, we would have been happy to help troubleshoot those audio issues, but we also certainly understand your decision to head in a different direction. We sincerely hope that this experience does not turn you away from LifeProof forever, and if you have any future questions or comments, please feel welcome to call our friendly representatives at 1-888-533-0735. They're always glad to provide assistance!
Warmly,
LifeProof Customer Service Team
- Cons mentioned:Case fit
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case wasn’t so great, the little door broke off so fast.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Ronda!
We're sorry to hear that the port door broke off on your case so quickly! That's definitely not what we expect from our cases. The good news is, we have a stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-888-533-0735, and we can get that warranty claim started for you.
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Don't buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case was a dud. I have an Apple 8+ 1) No one can hear me when I talk to them 2) The piece that covers the charging port broke 3) Any selfie is dark because of dust, cant clean Do not buy this!
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear maria11,
We're truly sorry to hear that this NÜÜD series didn't quite end up meeting expectations! Fortunately, our handy representatives know exactly how to fix all of these issues, and they are ready to jump in! Just give them a call at 1-888-533-0735, and after they set you up with a warranty replacement, they'll be able to provide some cleaning and audio troubleshooting tricks. You'll be back on track to seamless iPhone security before you know it!
Best,
LifeProof Customer Service Team
Doesn’t work well with IPhone 8+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t swipe up easily to use the flashlight feature and it’s difficult to use the home button and side buttons. The cover to the charger hole snapped off the first day but I was leaving town so I couldn’t take it back.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Ellen,
Sorry to hear that this NÜÜD series isn't working well for you! Occasionally, the side buttons on a brand-new case can be a little stubborn at first, but after some time, they should start to relax and feel more comfortable. On the other hand, that charge port door definitely wasn't engineered to break away from the case, and our handy representatives would love to fix things up with a warranty replacement! Please feel free to give them a ring at 1-888-533-0735, and they'll send you a brand-new case so that you can get back to maximum protection as soon as possible!
Sincerely,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
People couldn't hear me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody could hear me when I had this case on my phone so I had to shout right into it. Didn't really seem as waterproof as it should either.
No, I would not recommend this to a friend No what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and retun it not what I was expecting. I don’t need that type of protection on my phone.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Michis,
We apologize that this NÜÜD series isn't exactly what you were looking for to protect your iPhone 8 Plus! Here at LifeProof, we like to be prepared during any sort of adventure, whether ordinary or epic. Although we certainly understand why this intense protection might seem a little overwhelming, we sincerely hope that you'll consider us to keep your future investments safe. If you have any additional questions or comments, please feel welcome to call our wonderful representatives at 1-888-533-0735. They're always delighted to assist!
Sincerely,
LifeProof Customer Service Team
Do not purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Put the case on and less than 5 minutes later the phone fell off the roof of the car and got ran over. It did not protect the phone at all.
No, I would not recommend this to a friendPhone is broken!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped phone from waist high, entire back of brand new iPhone is shattered!!!
No, I would not recommend this to a friend- Pros mentioned:Design
Great case with minimal issues.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case. Minimal issues with the speaker, but for me I really don't use the speakers that often. Great design and really durable. Feels great in the hands.
I would recommend this to a friend - Cons mentioned:Sound quality
Very Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When on a call the other person can barely here. Sounds like I am very far away. Also, the clip that protects the area where the charger and headphones go chipped and now it doesn’t lock. Very disappointed special with how much it cost. I even tried going back to Best Buy to exchange it and they wouldn’t because I was over a week from the return policy days. They couldn’t even make an exception.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Vivian,
You've got a chipped NÜÜD series, and we've got a warranty replacement with your name on it! We apologize that this has been a disappointing experience thus far, but we're ready to send you a new case that we trust will live up to the LifeProof name. Just give our friendly representatives a call at 1-888-533-0735, and they'll get this taken care of right away!
Cheers,
LifeProof Customer Service Team
- Pros mentioned:Water resistance
Excellent cover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exchanged my phone case for this one. It’s water proof & it fits perfect!
I would recommend this to a friend AMAZING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS CASE PRETTY MUCH MAKES YOUR PHONE INDESTRUCTIBLE, ITS AMAZING, I LOVE IT. I'VE HAD ONE OF THESE FOR EVERY IPHONE I'VE OWNED AND MY SCREEN NEVER CRACKED.
I would recommend this to a friendFalls Apart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is an excellent theory if only it stood true. The rubber that goes around and is also necessary to press the buttons comes apart so easy and just falls off. I’ve only had this case maybe three months now and the rubber has come off all around but the bottom so far. Very disappointed. It’s too expensive for it to just come apart. Also, doesn’t appear to be water proof not resistant as water gets in it from all angles, even in the edges of the case. Huge waste of money for something to barely last a month.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear ashmarie2209,
We're genuinely sorry to hear that this NÜÜD series seems to be having trouble keeping it together! We have to admit, we're slightly puzzled by this, since that case typically holds steady for an extended period of time. Our handy representatives would very much like to fix things up with a warranty claim. Please feel welcome to give them a call at 1-888-533-0735, and they'll send you a tough new replacement case. You'll be back on track to premium protection in practically no time at all!
Sincerely,
LifeProof Customer Service Team