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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 223 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers have good things to say about the Next Case's protection, slim design, and ease of use. Many appreciate its lightweight and form-fitting nature, making it comfortable to hold and use. However, some customers expressed concerns about the case's durability and water resistance. A few also commented on the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-223 of 223 reviews
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    DONT GET IT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case and it completely scratched the glass back of my iPhone. Not to mention, the case was scratched when I first got it. Do not waste your money!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I start, I don’t need Lifeproof responding to my negative review! The product is trash...expensive trash. Silent switch is a joke. It feels like it will shatter if dropped. Should have listened to other reviewers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case makes your phone stand out it’s pretty nice but it was so hard to control the ringer from the side ! I couldn’t get to stay unmuted it will click right back to mute !

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Daisysl,

      Yikes! This certainly doesn't sound like the seamless experience that we envisioned for the NËXT series! We apologize that the mute ringer is having trouble connecting to your phone switch, but not to worry - our awesome representatives know exactly how to straighten things back out. Just give them a call at 1-888-533-0735, and after a couple of quick alignment adjustments, you'll be enjoying that NËXT again in no time!

      Best,
      LifeProof Customer Service Team Lifeproof