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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Next Case's protective qualities and slim design. Many appreciate the case's snug fit and ease of use, along with its lightweight feel and improved grip. However, some customers expressed concerns about the case's durability and higher price point. A few also mentioned that the bulkiness was a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 539 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only product I can trust on my iPhone X

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Love this case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After previously have the nuud case for my iphone 6s, I upgraded to the Lifeproof Next case for my iPhone X and I love it!! Makes my phone feel so comfortable to hold without feeling bulky.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 3 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case seems to be solid construction, however the plastic scratches very easily. It serves it's purpose though and is nice not having the screen cover. I would recommend only if Lifeproof doesn't release the nuud version for iphone x.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey krckrm,

      While we're glad that this NËXT series is strongly safeguarding your iPhone X, we apologize that it has sustained some scratches in the process! While these surface-level marks won't necessarily impact the protective abilities of the unit itself, we would still like to set you up with a warranty replacement so that you can get back to smooth security as soon as possible. Just give our awesome representatives a call at 1-888-533-0735, and they'll get a claim rolling right away!

      Best,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Love the case but rubber is stretching out.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this case but the rubber bumper started loosing up and now the the other side is coming loose also and I’ve only had it since November

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Roland13,

      We're sorry to see that this NËXT series is struggling to pick up the slack! We certainly understand the importance of tight protection, and our handy representatives would love to fix things up with a warranty replacement. Just give them a ring at 1-888-533-0735, and they'll send you a solid new LifeProof before you know it!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Not bad..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews I was hesitant but overall after a few months it’s held up nicely and protected my phone.. I’ve dropped on the cement and no scratches. I’m pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has a sleek and slim design with great drop protection. I dropped my phone out of a moving fire truck onto concrete and it did not break. Now that’s quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this case for about 10 months and I love it. I have dropped it many times and it has never even cracked my screen protector. Plus I love the clear back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had thought that I was getting a case that provided full front and back protection. There is no screen protector with this. It was a little difficult to put on the phone. Nowhere near the quality of the first LifeProof case I purchased, but ok for the price I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Great...in the beginning

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so this case was SO amazing when I first got it. I purchased this for my first iPhone. I cant seem to ever keep my phone in my hand so this case took lots of hits and even had a small chunk taken out, but my phone was OK!! Loved the color! About 5 months in, the silicone in the front that protects the outer area of the phone screen came loose. It did not pick at it or anything, i am unsure why it did this. I probably could have gotten a replacement from Lifeproof but I do not think they make this model any more and I really just didnt have time to mess with. Would not buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone multiple times and not a single scratch on the phone. The case took a bit of damage due to my clumsy fingers but phone is still perfect! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great durable case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great in hand and has a nice grip all around. Have my own screen protector installed and it’s goes great. Don’t think I’ll be taking my phone out of this for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect Protection for My IPHONE X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive a tractor/trailer for a living.. my iPhone X is on the dashboard... sliding around at times.. the LIFEPROOF CASE protects the iPhone from cracking and damage..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many lifeproof cases and they are fantastic. I have 4 of this specific case for the iPhone X. I have had a few problems over the years and they have always replaced the case with no question asked. Will buy for every phone I buy just like I always have.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    meh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought back in august come December the rubber started to separate. it protected my phone from drops, but dust and dirt still got underneath the back side.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Alex,

      Yikes! We're bummed to hear that this NËXT case didn't quite live up to the challenge of protecting your iPhone, and our LifeProof troops would love to reinstate that unit with a warranty replacement! Just give them a call at 1-888-533-0735, and they'll send over a brand-new case that we trust should prove itself in no time!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great cover for the I phoneX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my teenage boy for his new phone and he really likes. I like it because it provides great protection for the phone without giving up the loom of the IPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great cover for the I phoneX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my teenage boy for his new phone and he really likes. I like it because it provides great protection for the phone without giving up the loom of the IPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My favorite Lifeproof Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite Lifeproof case. It’s slim and stylish. The gaskets began to pull away on it, but Lifeproof sent me a new one right away. Love this series.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Descent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case seems well built. It does scratch easily, so it looks pretty worn even though I've had it less than a month. Also, it covers the area where you charge your phone and when you lift the cover to charge your phone, it feels as though it is going too break off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good simple case but pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lite proof makes good cases. This one is simple and easy to install. My one concern is the plastic tab that covers the lighting cable port is held on with a slim plastic hinge. Not sure how long this will last...

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Anne247,

      We apologize that you're feeling a little less than confident in this iPhone X NËXT series! This case is specifically designed to provide superior protection, as well as full functionality of all device features, including the charging port. It's a tough port cover, and should hold up under a lot of stress. If, however, that tab does happen to break, please keep in mind that we are always willing to replace any damaged products under our warranty, and our friendly representatives are just a call away at 1-888-533-0735. They're happy to keep protection at peak levels for a long time going forward!

      Warmly,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. I have always been a fan of life proof cases and this one is no different. I live the fact that it’s sturdy coverage without being bulky.

    I would recommend this to a friend
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