Customer Ratings & Reviews
- Model:
- 77-57189
- SKU:
- 6027816
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the Next Case's protective qualities and slim design. Many appreciate the case's snug fit and ease of use, along with its lightweight feel and improved grip. However, some customers expressed concerns about the case's durability and higher price point. A few also mentioned that the bulkiness was a concern.
This summary was generated by AI based on customer reviews.
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I expected. Would purchase again.
I would recommend this to a friendGood
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendGood for short term use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rubber siding lasted about a year and is now peeling.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Anna,
We're sorry to see that the rubber on your NËXT case decided to make like a banana and 'peel' away!
All jokes aside, we definitely understand why this would be unnerving, and our friendly representatives would love to remedy the situation with a quick warranty claim. Please feel welcome to give them a quick call at 1-888-533-0735, and they'll send you a tough new replacement A.S.A.P.!
Cheers,
LifeProof Customer Service Team
- Cons mentioned:Case quality
This particular item didn’t work out for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is beautiful and great, till the outer bumper starts ungluing itself from case. The warranty is great, but they do charge a shipping/handling fee. Case has been replaced about every 3-4 months since I’ve owned it.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Kris,
We sincerely apologize that you have experienced a recurring issue with your charge port door on the NËXT, but we’re definitely in this for the long haul to make sure your iPhone stays protected for a long time to come! Let’s take a closer look at what you’re doing when the issue occurs so that we can find the root of the problem. Once we find the cause, we’ll be able to come up with a more permanent solution so that you can enjoy awesome protection going forward!
Sincerely,
LifeProof Customer Service Team
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets really dirty really quick.. buy a different color
No, I would not recommend this to a friendWell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the case but the rubber fell off way too fast.
No, I would not recommend this to a friendstrong case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great case but hate that it does not have a screen protector
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey phone,
Our apologies about any confusion relating to the screenless style of the NËXT series! True, the NËXT does incorporate our screenless technology, which allows for direct contact with the phone display. If your heart is set on a built-in screen protector, we would suggest taking a look at the FRĒ series, which does include one. Please feel welcome to check it out via the link below, and call our friendly representatives at 1-888-533-0735 with any questions!
https://www.bestbuy.com/site/lifeproof-fre-protective-water-resistant-case-for-apple-iphone-x-drop-in/6146101.p?skuId=6146101
Cheers,
LifeProof Customer Service Team
- Cons mentioned:Case quality
All around bad...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the case that made me stick to Apple for the rest of my life with cases included....this was an all around low quality case especially for the price... peeled apart within weeks...
No, I would not recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall protection but mine isn’t waterproof and the camera lenses and phone speaker and screen are exposed. A gasket is supposed to seal to it but water seems to always get in mine. At least the iPhone 10 is water resistant
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Josh,
We sincerely apologize about any miscommunication regarding our iPhone X NËXT series! The NËXT is actually one of our first case models that is not waterproof, and we would not recommend directly submerging it in any sort of liquids. If you have any additional questions on this, please feel welcome to call our wonderful representatives at 1-888-533-0735, and they'll be delighted to help out!
Cheers,
LifeProof Customer Service Team
Mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No coverage of the front glass of the phone. After 3 months the case starting unraveling on the edges. In the last the protection was better I’m doing a warranty claim but I don’t think I will purchase again.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Meme,
We apologize that this NËXT series just can't seem to keep it together lately! Our friendly representatives will be happy to set you up with a warranty claim, so please feel welcome to give them a ring at 1-888-533-0735. We're confident that a brand-new replacement shouldn't give you any such trouble going forward!
That being said, if your heart is set on built-in screen protection, we would recommend our FRĒ series, which includes this feature. Feel free to check it out via the link below, and let us know if you have any additional questions!
https://www.bestbuy.com/site/lifeproof-fre-protective-water-resistant-case-for-apple-iphone-x-drop-in/6146101.p?skuId=6146101
Sincerely,
LifeProof Customer Service Team
- Cons mentioned:Price
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protective case. Over priced and after about 3 months the rubber started coming off making it NOT lifeproof
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey KB20,
You're absolutely right, if the rubber peels off of the NËXT series, it definitely isn't LifeProof anymore! Not to worry - our awesome representatives will be more than happy to hook you up with a replacement case. Just give them a ring at 1-888-533-0735, and they'll get a warranty claim going with no trouble!
Best,
LifeProof Customer Service Team
- Cons mentioned:Case quality
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst life proof case I have ever owned. So much dirt gets behind the case.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Donotbuy,
We're sorry to see that you're not falling totally in love with this iPhone X NËXT series! We typically recommend a trusty dose of soap and water to wash off any dirt from our cases, but if that's not doing the trick, our dirt-busting representatives would love to set you up with a warranty claim. Just give them a ring at 1-888-533-0735, and they'll be thrilled to send you a replacement case right away!
Sincerely,
LifeProof Customer Service Team
Nice to look at
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this case for style but I’ve already made two warranty claims because the rubber edge keeps coming off. The third time I didn’t even bother
No, I would not recommend this to a friendComing apart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed, the rubber around the outside of the case is starting to come off after only 3 months. Definitely not worth the price.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Libby,
We so apologize that you're feeling slightly disappointed by this NËXT series! Not to worry - our reliable representatives know exactly what to do. Just give them a ring at 1-888-533-0735, and they'll be glad to further assist you so that you can get back on track to epic protection!
Cheers,
LifeProof Customer Service Team
Doesn’t last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case works good, but rubber on edges started to peel after 3 months. Life proof does have excellent customer service and replaced
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Brochlee,
We're thrilled to see that you've had the chance to interact with our awesome customer service team, and that we already have a warranty replacement headed your way! Our apologies that the rubber on that NËXT series was experiencing some peeling, and we trust that this new case should keep your iPhone X safe and secure for a long time to come. If you have any further questions or comments, please don't hesitate to call our reliable representatives at 1-888-533-0735. They're always happy to help!
Sincerely,
LifeProof Customer Service Team
- Pros mentioned:Protection
Protects phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects phone. Rubber comes off every 6 months and they send a new one
No, I would not recommend this to a friend It's ok but has flaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The back gets scratched really easy. The pink is beautiful around the phone but the back is horrible after a few weeks.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Nooney299,
Sorry to hear that your NËXT case is having trouble not scratching a strong itch! Not to worry - our wonderful representatives will be delighted to send you a resilient warranty replacement. Just give them a call at 1-888-533-0735, and they'll gladly fix this cosmetic casualty!
Regards,
LifeProof Customer Service Team
- Cons mentioned:Case quality
Case was returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Edge of case was falling apart before it came out of package
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there, Beachbum!
We're sorry to hear that the clouds rolled in for your case before the beach day could even begin! The good news is, we have a stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-888-533-0735, and our amazing CS team can make sure it's sunny days from here on out!
Best,
LifeProof Customer Service Team
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several lifeproof cases before and they have always lasted me for the entire time I have had my phone. This one on the other hand lasted a month the. The outside rubber started peeling in the corners and eventually got to the point were the whole bottom half of my case doesnt have rubber around it. Kinda disappointed beings that it code me $70.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Anonymous,
Sorry to hear that the rubber on this NËXT case decided to imitate a banana and "peel" away! Not to worry - our fruit-loving representatives will be happy to rectify this situation with a warranty claim. Just give them a ring at 1-888-533-0735, and they'll send you a replacement case faster than you can say, "That's Bananas!"
Best,
LifeProof Customer Service Team
Good case at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case does the job but it gets dirty easily and mine started peeling after a few weeks
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Jasolivia,
Yikes! We're so sorry to see that this NËXT series is having a hard time keeping it together! Not to worry - our LifeProof Lifeguards are poised and ready to save the day with a warranty claim. Just give them a call at 1-888-533-0735, and they'll dive in for the rescue with a replacement!
Cheers,
LifeProof Customer Service Team