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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Next Case's protective qualities and slim design. Many appreciate the case's snug fit and ease of use, along with its lightweight feel and improved grip. However, some customers expressed concerns about the case's durability and higher price point. A few also mentioned that the bulkiness was a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 539 reviews
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for the most part but after about 4 months the siding of the case started to bubble up and come off. When taking the phone out the inside piece had started coming off as well. The Fre is better

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Jzzy,

      We apologize that this NËXT series fell in the line of duty after only four months of service! Our LifeProof soldiers would love to get that reinstated with a warranty replacement to get you back to superior security as soon as possible. Feel free to give them a call at 1-888-533-0735, and they'll get down to business right away!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality case with a slim profile

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides great protection while maintaining the low profile of the iPhone. Great customer service if you do have any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Decent case for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protects well against drops, but dust and sand managed to get into the case and scratch the back of my phone. I am bothered by this as the description of the case says it is dust resistant.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does protect the phone well. Color is very different! The lifetime warranty comes in handy. Just had to replace , no problem with the process.!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an Otter Box defender at first, but switched to this. Dropped the phone less than a foot and broke the screen protector with the Otter Box. So as the name of the review states, so far so good with the Lifeproof (and yes, I know it’s the same company).

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    iPhone X phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure I would recommend this phone case I kept having problems with ppl hearing me when I got phone calls or made phone calls. I can say it will protect your phone when you drop it.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Unknown,

      We hear you loud and clear - and we want others to be able to as well! It is definitely bizarre that your NËXT case is struggling with some audio issues, and this definitely isn't something we typically see with that product. Fortunately, our experienced representatives have a few tricks up their sleeves that should fix things right up. Please feel welcome to call them up at 1-888-533-0735, and with a few troubleshooting tips, you'll be back on track to crystal-clear sound quality before you know it!

      Regards,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life proof makes the best and most protective cases period. And they’re great to work with customer service wise if you have an issue.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this case.Strong and protective but not too bulky for someone who carries their phone all the time and sometimes drops it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protects the phone really well. It is clear to see the color of the phone on the back and also has a nice color on the sides for a pop

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    2nd try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I owned, the corner bumper began to stretch. This one has held tight so far and is a great case. Fingers crossed it doesn’t loosen!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very light and strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case does not add up much bulk to the phone and it protect it all around, i have drop it several time and not a scratch to the phone yet

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 5 out of 5 stars

    Durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, very durable. Assembly is a bit difficult and the edges are very big around, for protection but it makes your phone very bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a OK case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left my case out in the sun for 5 minutes and the rubber melted on the outside of the case. I had to remove the rubber around the case. Other than that it’s a good case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It’s Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn’t much too say other than it’s Otterbox. They protect your phone and the customer service is top notch. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that my iPhone X is very well protected with this case, and I think that it doesn’t take away from the look of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Lifeproof case. All have been excellent with protecting the iPhone case and also from being dropped a couple of times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good case but not durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first use, I love it. It gave me a sturdy and comfort feel. However after a while the rubber around the case started to fall off including the plastic buttons at the volume and power. Lifeproof should look into this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Already proving its worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone the same day I bought it and thankfully the lifeproof case was on! My phone is intact and without any damage

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great. I drop my phone out of my car at least 5 times a week and this case has proven to be a real workhorse.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits the iPhone X nice and snug and feels good when holding it. The only issue is the charging port is alittle hard to ole

    I would recommend this to a friend
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