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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Next Case's protective qualities and slim design. Many appreciate the case's snug fit and ease of use, along with its lightweight feel and improved grip. However, some customers expressed concerns about the case's durability and higher price point. A few also mentioned that the bulkiness was a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 539 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Looks Good...maybe 40?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like my life proof case and it looks pretty good. I would say though for the price, it’s a little too expensive. It might be a better idea for life proof to allow a reverse opening lightning port as opposed to a side opening lightning port. It seems a little clunky. If this case for around $40 it would be worth it. I don’t know that it’s as good as some of the other clear cases for the money, like Speck.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Cameron,

      We're glad to hear that you're enjoying the look and style of the iPhone X NËXT! While we certainly understand your apprehension based on price, we think the cost of the unit is well worth the superior protection, outstanding customer service, and limited lifetime warranty that all come along with the product. As for the charge port door, we'll be happy to pass your feedback along to our product design team for future consideration! In the meantime, should you run into any further LifeProof questions, please don't hesitate to call our wonderful representatives at 1-888-533-0735. They'll be delighted to help you out!

      Warmly,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super protective case, looks amazing with the iPhone x

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Top iphone you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my forth iphone and it is the top of iphone's you can buy. I do think it is overpriced but still a excellent buy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very good protection for iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this case does its job protecting the iPhone X, the case makes the phone bigger than it really is.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Case for Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Lifeproof case and never use another brand. Not only does it protect my investment (iphone X) from drops and falls, but it also protects it from dust, which is very important to a baseball mom. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case for my new iPhone X and I absolutely love it! It is a clear thin case feels very protective and still shows off the beauty of the phone! Getting my teenage daughter a new iPhone for Christmas and will be gett8ng her the same case. Would recommend to other buyers!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is fantastic. Improved hearing from old cases and allows for wireless charging

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, really protects my phone. It is a bit bulky but that’s to be expected

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 4 out of 5 stars

    Lifeproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good built case with nice minty green color. Back TPU will scratch easily though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Took me a few tries to put the phone in correctly so that the ring/silence switch was properly aligned. The instructions should add something to make people aware of this issue so that they can avoid the complaints. The price along with the poor instructions are the only reason for deducting a star.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    This is a nice case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great case to keep your phone protected! I would suggest a waterproof though!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Only Case I Trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifeproof is the only case I trust to protect my iPhone. I had my iPhone 5 run over by a car, the Lifeproof case bit the dust, but not a single scratch on my phone. Do yourself a favor, forget the insurance, Lifeproof is all the insurance you'll need.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Stylish protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid attempt at a new style for life proof. Screen protector friendly (wasn't the case with the Nuud style). Transparency is pretty cool. Not waterproof so keep that in mind before buying.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Protects your phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks good and is very slim. One for the best cases I’ve owned

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection this case gives the iPhone X. With the phone being waterproof this just added a layer of protection and has kept my phone from being shattered already. Since the entire X is made of Glass this case is a must

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case, not waterproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case so far. I’ve only had it a couple of weeks. I wish the tab to insert the charger would open out instead of to the side. Also, the specs said the product is waterproof, but now I’m reading that it’s really just snow proof - not the same for a Florida girl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Lifeproof case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO this is the best case that I have purchase from Lifeproof. It is slim and grippy enough to where I feel comfortable using with one hand. Time will tell how the back stands up to scratches but for now very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remove the case once on but great for protection.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    iPhone X Lifeproof Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear case, very sturdy, not bulky, overall a good case.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    HORRIBLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to get this case replaced twice. It’s peeling on the edges and I haven’t had this case for more than 3 months. They have offered to replace it I accepted,paid shipping which was fine. But this case is horrible...The sides peel off the rubber is coming off, first day it had several scratches and I was fine with that. It started to just go down hill for this case. So over priced. Don’t waste your money, dirt just loves this case. What makes me mad is how easy it was for water to get in this case and only having it for about 2 weeks it messed up my speakers. It was water that had accidentally splashed on my phone I didn’t submerge it. Don’t pay more then $20. How can this protect my phone if it can barely withstand 2/3months before it falls apart.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there Hope8299,

      We're truly so sorry to hear that you've been experiencing some bad luck with the NËXT series. We certainly appreciate your chagrin, but not to worry - our awesome representatives are in this for the long haul to make sure that your iPhone stays well protected for a long time to come! Please feel welcome to give them a call at 1-888-533-0735 - they'll take a closer look at what happens when the issue occurs so that we can find the root of the problem. Once we find the cause, we’ll be able to come up with a more permanent solution!

      As for the water, the NËXT series is not one of our waterproof designs, and we would not recommend putting the case in any circumstances with a lot of liquids. If you have any additional questions on this, please let us know!

      Sincerely,
      LifeProof Customer Service Team lifeproof

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