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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Next Case's protective qualities and slim design. Many appreciate the case's snug fit and ease of use, along with its lightweight feel and improved grip. However, some customers expressed concerns about the case's durability and higher price point. A few also mentioned that the bulkiness was a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 539 reviews
  • Rated 4 out of 5 stars

    Good case with one issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is thin and light, so perfect for my pocket or small clutch. The sea foam color is also very nice, but does get dirty easily. My only issue is that it randomly pops open, but not all the way open, just enough to need to be popped back in. I haven’t dropped the phone yet, so I’m not sure why it’s popping open.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not large and bulky...but protects the phone great.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 5 out of 5 stars

    Sleek and Protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case! Was concerned that it would be too wide, but I don’t notice anything when holding or looking at it. Nice feeling in hands. Works well with my Anker screen protector. Great case!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case for overall protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits great Does not make phone bulky at all Keeps phone well protected

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 3 out of 5 stars

    Needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case the day I received my iPhone X. About a week after use the rubber around the screen on the case started peeling off really badly. I’m on my Second case now and it seems to be holding up much better.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Jroll,

      Our apologies that your first NËXT case didn't seem to meet expectations, and we're glad to hear that the replacement is doing much better! We're thrilled that this story has a happy ending, and we sincerely hope that you were able to take advantage of our awesome warranty! If you have any additional LifeProof questions or comments, please feel free to call our expert representatives at 1-888-533-0735, and they'll be happy to help out!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection, Weight

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new iPhone X. It's light weight and very protective. The only drawback is the cover for the lighting port makes it difficult to use with docks.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits snug. It doesn’t slide out of my hand and I like how sleek it is.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case because your able to show the phone off with it’s clear back side. Also love that it offers great protection from drops. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp-Dressed Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has a simple, clean look. It is a classy look. Definitely install a screen protector immediately with the open faced style cases. Have had a few minor drops already and not a single scratch or mark anywhere. The clear rim all the way around the case kind of gives the look of a photo in a floating frame. Hoping the charging port cover is going to hold up over time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is sleek and protective. Fits in hand well. The lip of the case seems to protect screen well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my wife’s new iPhone X and she loves it! Protects it when dropped and allows u to use all the ports and buttons easily.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Worth the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kool case. Provides excellent protection and fits phone perfectly. Only drawback, can’t use a Zagg glass+ 360 screen protector.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lifeproof case is sleek and isn’t bulky. It still allows for me to charge with a cord if I need to or I can my phone wirelessly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. Great case. Nice and slim. Seems to protect it well while still showing off the beauty of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a life proof case for my sons apple phone and absolutely loved it so when he upgraded we had to get another one.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Nice product before the material goes.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always preferred lifeproof products with my iPhones. I love how they feel, look, act when dropped, etc. My chief complaint is the material of this product. I like how the case feels and looks, but the bumper material began to fall off. It was just a small amount at first and I would push it back or have to finely align the bumper with the button cutouts to get it to stick. Now, most of the bumper has come off from peeling off, with only a small amount remaining on it. I love lifeproof's products, but this is the second case of their's in a row I have had fall apart which is extremely disheartening.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi RBNash,

      We're so sorry to hear that you've been feeling so disheartened by this NËXT series! We certainly understand why peeling rubber might cause you to feel this way, and our cheerful representatives would love to brighten your day with a warranty claim. Just call them at 1-888-533-0735, and they'll send you a sleek new replacement case A.S.A.P.!

      Warmly,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very durable. A great compromise of protection and not having the cover issues like a full LifeProof.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Its Lifeproof- cant go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lifeproof case for my 16 year old. It handles drops and teen abuse without damaging the phone. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case it great not bulky seems very durable. The price was a bit much but for the protection it was worth it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life Proof has done it again. I great water proof drop proof thin light weight case that also looks good...

    I would recommend this to a friend