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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 90 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the case for its protective capabilities, water resistance, and snug fit. However, some customers have expressed concerns about the case quality, mentioning issues such as scratches and the case not holding together after drops, as well as difficulties with the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 90 reviews
  • Rated 5 out of 5 stars

    Great Case and brand for anyone clumsy like me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case!! Was excited that I could purchase onlin3 and pick it up using their drive through pick up service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove and is made from great quality material. Seems pricey but worth the investment for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Good case but very thick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very thick and clunky. No doubt it would protect my phone but I'm returning it for a slimmer less bulky case

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Txaggie,

      We're sorry to hear you ultimately weren't a fan of the design of your new LifeProof! We appreciate hearing your thoughts about NËXT though and we'll make sure they make it over to our design team. If you're looking for something on the slimmer side, you might be a fan of our WĀKE case!

      Should you have any other questions or concerns for us, please don't hesitate to get in touch with us directly at LifeProof.com!


      Seasons greetings,
      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always dropping my phone. With this case I have dropped my phone and have had no damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already dropped my phone several times., due to my dexterity. So glad I chose Lifeproof!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it so far! I haven't had it very long but I can't for see any problem with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for working!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this case only thing that could make it better is a built in screen protector!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Name sums it up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 kids that love to carry my phone around. I do not have to worry about that anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life proof Case Samsung Galaxy S20 +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case for my phone. Always working outdoors and it has held up to the test.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for every one to have. Takes great picture and the features are awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Overall not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after looking at multiple cases I decided on this case because of the “protection “ it says it offers bottom line is it doesn’t keep dust out of the ports the product came scratched online it has a tint to it and the actual product does not and it also does not come with a screen cover it’s rather expensive for the quality and other sites offer same type of product for a lot less

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear about the issues you've run into with your NËXT case! That's certainly unusual to hear that your case isn't blocking dirt and other debris from your charge port. The good news is, we have a great warranty, so we're more than happy to get you helped out here: https://www.lifeproof.com/en-us/support

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't fit my Samsung Galaxy S20 FE. Was too BIG for it. Other than that it was pretty cool

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear about any confusion with your recent purchase! Unfortunately that Galaxy S20 FE has a slightly different form factor than the standard Galaxy S20. We don't currently have a case for your device, but we hope you keep us as an option for any future devices you may have!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good and is as advertised but it's definitely a step down from what I have come to expect from Lifeproof cases.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi, Mike!

      We're sorry to hear about your disappointment with your NËXT case! We'd love to hear more feedback about what disappointed you with your LifeProof. Please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lifeproof best of the best thanks for put this on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST MOST DURABLE....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a must have .. its very durable and sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved who helped us, she was amazing at helping us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Does what it says it will no problem here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    covers the phone well Extremely easy to use Not bad price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case worth the money I recommend this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far the case has held its value for the price of it.

    I would recommend this to a friend
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