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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 177 reviews

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85%
would recommend
to a friend

Customers are saying

Customers appreciate the brightness and ease of setup and use of the Z Experience Wi-Fi LED Light Strip. Many found the installation straightforward and the lights themselves very bright. However, some customers experienced issues with the adhesive strength and connectivity, while others noted room for improvement in the app's functionality. The lack of a required hub was also a positive point for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-177 of 177 reviews
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Have them on the back of my 65 inch OLED. Really cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customizable looks. Bluetooth drops out sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use them every night for great mood lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pure glow from these lights I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Life product are always good as you can image.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Lots of technical issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device would lose functionality completely the hard reset button would not fix it. Lights link by metal contacts nothing designed on them to keep them together. When it works the lights were cool. With color zoning. Being able link up a long chain up to a single controller. Buggy. needs cords that break up/space out the led strip.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lifx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do Not work properly when the room is hot. Sometimes do not work well with wireless,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    As of 5/5/17

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifxz did not work for me. I have 6 of the other lights but this strip wasn't easy to update and didn't connect or stay connected. All other lights work perfectly. Returning this product after working with IT for weeks.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor adhesive backing, tricky especially when applying to corners. Poor software/app. Don't buy this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get it to connect ro home wifi and do what it is suppose to do. All the unboxing on youtube show it working easily. Not the case for me or my husband. After at least six hours total time trying , resetting etc. I finally had to return it which was the easiest part if my experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy LIFX products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret every LIFX purchase Ive ever made, especially all of the them. I bought too many upfront and tried my best, but not worth the frustration. Fail rate of 50% or so.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 strings of the lights. No matter how I tried connecting them, I could not get them to sync up with each other. Poor product considering the cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the LED light strip and went straight home and set them up and only one section worked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness
    Cons mentioned:
    Adhesive

    Rated 2 out of 5 stars

    Needs Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great lighting options Very bright Cons: Terrible activation software Poor customer support (if you can actually reach someone) Lights keep falling down - back not sticky enough Once you manage to get these up and running (no small feat given that the activation software is terrible and if you are actually able to reach LIFX customer support they are not particularly helpful) they are very nice and attractive. However, they fell down twice after installation finally leading me to use double sided tape to keep them in place. LIFX needs to improve the substance used to stick them to the surface.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    I wanted to fall in love with this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a beautiful product (when it actually works - which is rarely) I've connected my first set of LIFX Z (3 meters) and the ambiance it provides is amazing, but then there's the connectivity issues. Bulb offline is something I never want to experience again. It will be offline 23 hours and 55 minutes of your day - everyday. I will have to unfortunately return this item back to Best Buy and potentially go the Philiips Hue route which I refused to do due to an excessive 'smart hub' and the fact that their lights aren't nearly as bright and colorful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    HAPPY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews & playing around with Phillips Hue I'm so happy I decided on these. They've transformed my tranquility room. The colors are impeccable. The app connection was the only draw back for me but I'm sure with a few updates it will be better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Light works, connectivity intermittent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very cool light that is worth the Best Buy exclusivity. The lighting zones are by far the best part. The price is the second. What sucks is the network connection. It is highly intermittent. I wanted to set the lights on at night while I was away only to see through the app it wasn't connected. Apparently when it does this the only way to fix it is to unplug/replug power. That leads to my second complaint is that there is no power button or switch for it. There is a reset switch but it is the type that needs a pen to depress it. Might as well pull the plug. The intermittent connection is too big of a deal that is why I have to give it 2 stars. Amazon Echo or smartphones can't work with it if it's losing network connection. Hopefully a firmware update will fix it. Till then 2.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 2 out of 5 stars

    Nice Lights.. When they stay up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get these to stay on the bottom of my cabinets. They kept falling which was very annoying. When on, the lights look great!

    No, I would not recommend this to a friend
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