Main Content

Customer Ratings & Reviews

Linksys - AC1200 Dual-Band WiFi 5 Router - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 5671 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 5,671 Reviews
  • Rating: 3 out of 5 stars

    2 Stars Off For Near Impossible Setup Page

    Posted
    SlimJim
    • My Best Buy® Member

    Out of the box, connected it to my modem, and using the Quick Start Guide, I linked the router to my modem. After the flashing light went solid, the SSID was populated, and I entered the W-Fi Password from the sticker on the Guide. My browser opened up by itself, and there was like a "wizard" that popped up, where I could change the SSID to a unique name, and change the password. all done, then I got the “Your router was not successfully setup” message in the browser. 2 hours of following the suggestions on how to remedy this, I went into online chat, who answered very quickly. I was told to do the steps I had followed online (reset router, unplug caples, rtc). Nothing worked, and the rep sent me a transcript of our chat, with links to fixes. THEY WERE THE EXACT SAME LINKS I'D BEEN TO BEFORE I WENT TO CHAT. SIX hours later, I decided to both, stick a pin into the reset hole, while simultaneously holding the w-fi protected setup button. I refreshed the router setup page (192.168.1.1), and I was finally able to complete the information I had initially entered. I *believe* that's what got me going, as I had followed the instructions step-by-step, DOZENS OF TIMES. If the simultaneous pressing of the restart and setup buttons were mentioned, I didn't see it, or I just got lucky. In any event I was FINALLY able to complete access the WEB version of the router's "control center" as I had read that the default password for the Setup Page was "admin." You can control the router from a remote location, using the Linksys Smart Wi-Fi page. I'm not even sure, or care at this point. Some good news: I get BLAZING SPEEDS wirelessly- over 80 megs downstream. on my new laptop (of course, I don't need THAT much speed, but I guess gamers would). The router itself won't give you that speed, your modem does, just to be clear. It has 2 channels, 2.4Ghz & 5 Ghz. The "1200" after the AC (as in all AC routers) means the SUM total of the bandwidth of all the channels, 1200 Mbps=1.2 Gigabytes. You may want to do some research on this, as sales people I spoke to, clearly didn't know what the numbers meant, but, "you'll need it," while suggesting a higher end model. Now that I'm setup, I'm happy, but would only suggest this to someone with the caveats in mind. It's a known issue in the Linksys community forums. Buyer Beware.

    I would recommend this to a friend

    • Brand response

      Linksys Staff

      Hi, SlimJim,

      We have taken note of the feedback regarding the setup process as the Smart Setup of our Linksys Smart Wi-Fi routers should make the setup process smooth and seamless. Nonetheless, we're glad to know that the router is now working as expected. Feel free to email the case number to LinksysCares@linksys.com so our Escalation Engineers can review and investigate what happened with your device and our chat support experience.

      Regards,

      Reil
      Linksys Support linksys

  • Rating: 1 out of 5 stars

    I wanted to love this router

    Posted
    JustAnotherCustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    in December 2018, Xfinity decided I no longer needed the ability to switch from G/N to B/G/N (and prior to that, every time they sent an update to their modem/router, it would break the b network so I'd have to switch back and forth to get it working again) and I have a device that works on a B network only. Yay. So I had to find a wireless router that would actually work for B devices. Set it up relatively quickly with no issues in December when it came in. Was able to connect to it with my device. Fast forward to the end of January 2019. I had to move the router to another electrical outlet, so I unplugged from the router, moved it about 4 feet, and plugged in again. Thought everything was working fine, because my computer was plugged in through the LinkSys and was great. A week later, I realized my B device was not connecting. Go to troubleshoot, failure. Wired worked, but wireless did not. Was set to pass through, and not assign IP addresses, so I tried to do a factory reset. The button did absolutely nothing. The device was stuck in a boot loop. (Fried firmware) Finally starting chatting with Tech Support. Spent 3 hours with them before they accepted defeat and let me RMA it. Ok. fine. Fast forward again to the beginning of March 2019. Noticed the B device wasn't syncing again. This time, I was actually able to get into the configuration screen for the laptop, but I just could not enable the wifi antenna again. Tried doing the factory reset again. Apparently that burnt out the firmware and It's been stuck in a boot loop ever since. I paid way too much for this thing for two to die in a span of less than 3 months, and I refuse to spend another 3 hours with support to get another crappy router. Found a cheaper router (different brand) to try on Amazon. At least if the new one breaks, I won't have spent so much money on it. Oh yeah, I had to pay the shipping to return the broken router, they sent a mailing label, but no postage included. I guess I should count myself lucky they sent me the new one in advance (although I had to give them a credit card number so that they could bill me if I didn't return the defective one.)

    No, I would not recommend this to a friend

    • Brand response

      Linksys Staff

      Hi JustAnotherCustomer,

      We understand your sentiments. If you still have the device, we'd appreciate if you can let our Escalation Engineers assist you instead. Just send us an email at LinksysCares@linksys.com along with a link to this post and your case number or contact information so we can pull up and review your records in our system.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rating: 2 out of 5 stars

    You can do much, much better than this router

    Posted
    RedOmen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member
    • Top 1000 ContributorTop 1000 Contributor

    Purchased this based on the decent reviews it had been getting and several different lists that ranked it as one of the best router options in its category currently on the market. Not sure if I got a lemon or not, but it would only give me a portion of my wireless speed (Ethernet was fine at around 100mbps (I'm only suppose to get about 75mbps), but wireless would only get up to around 27-30+mbps, even sitting right in front of the router). Mbps dropped the further I moved from the router, with no evidence of beam forming. Tried different settings and trouble shooting techniques from various sources to no avail. Returned the router after a few days and picked up a Netgear with similar specs as this one for about the same price. The Netgear was able to consistently get 70mbps over the 2.4G wireless connection and over 90mbps on the 5G wireless connection, with no trouble shooting necessary, multiple devices wirelessly connected to the router and at various distances from the router. I originally thought the Linksys was being impacted by others who live close by that are on the 2G bandwidth, but clearly that is not the case since the Netgear worked perfectly on both 2G and 5G connections (In case you're curious, I purchased a Netgear CM600). Seems that there is something wrong with the smart wifi features on this Linksys; buyer beware, especially if you intend to use high-speed internet service and/or need wireless coverage outside of the immediate room where your router is.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    not all it's cracked up to be

    Posted
    desertadobe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The range of this router is spotty. Even in the same room 5 feet away, the beam forwarding does not appear to have a stable connection. If one of us is looking at or loading a graphic intensive page, the other person's page simply stops loading. Although I will say once a connection is established when streaming a show with commercials, there is no longer buffering during commercial breaks when using 5 Ghz. We have 5 devices on the network and have each device set to different bandwidths; one of the devices is in sleep mode 98% of the time,there is frequently active use of 2 devices at the same time. Our wifi phones which worked great all over our 3000 sq ft adobe home and outside on the old Actiontec wireless N router, now can't hold a clear, stable connection if more then 30 ft away from the router set on wireless N range of 2.4 GHZ, and it is worse using 5 GHZ. Also, regularly, our devices indicate we have internet when there is indeed a problem... the quickest solution is to turn wifi on the device off and back on to establish a connection. It is as if stuck in sleep mode. The last negative thing I have to say is I did not realize the impact the lights being on the back of the unit would have on the ease of diagnosing issues - you cannot at a glance see where the connection is failing (back to the issue of a strong connection showing on the device but no internet). Having bemoaned all those issues, the support line was truly helpful in setup and returning the first router which overheated to the point of being unable to handle. I was attempting to 'future-proof' my router, but made a poor choice. Perhaps the issue is with CL or between the router and modem which are side-by-side, but that has not been established, and CL service would have nothing to do with the range of the router. As other reviews stated, the LED lights on the back are so bright they serve as night lights, but you can turn them off from Smartwifi access if you desire. I thought about giving this 2 stars, but at least it works in some fashion most of the time, it's just not close to perfect. We've had this router close to 2 months now.

    No, I would not recommend this to a friend

    • Brand response

      Linksys Staff

      Hi Desertadobe,

      Thank you for sharing your feedback with us. The placement of the router and the configuration settings could affect the performance of your wireless network. To maximize the range of the router, we suggest that you follow the steps on this link: http://www.linksys.com/us/support-article?articleNum=140545

      If the suggested solutions made no changes, please get in touch with us at LinksysCares@linksys.com so we can have our Escalation Engineers assist you further. Include your case number and the link to this review.

      Regards,

      Rechel
      Linksys Support Linksys

  • Rating: 5 out of 5 stars

    Solid, fast and reliable

    Posted
    dbryanj
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I read up on a number of dual-band gigabit routers and this is the one that met my needs at a reasonable price point. Previously having an 8+ year old Belkin draft N router, this one exceeded my expectations. It is solid. I live in a small apartment, so significant range was not that important to me. Having said that, it seems to have decent range, though I would expect for larger houses, may become an issue. It seems to be reliable thus far. I have not had to restart the router since purchase and setup. My old router definitely had to be restarted on occasion. Fast. Using the 5ghz frequency is a dream, especially in a heavily student populated apartment complex. Most signals are still on the 2.4ghz frequency, so the 5ghz is nice and clean. The downside is that not everything has the capability of connecting to the 5ghz frequency, but my Galaxy Note 4 and HP Touchpad both do. As for speaking fast, my apartment complex is just recently upgraded to gigabit Wi-Fi, which I was not able to utilize until obtaining this router. Depending on the server location, I can get up to 450 gigabits per second consistently on my Galaxy Note 4 on the 5ghz signal. Being used to just 25-40Gbps, this is amazing. On the low end of the spectrum, I get 150-250Gbps, which is nothing to scoff at. Upload speeds are consistently above 100Gbps. Now, these results are primarily the ability/speed of my internet service provider, which is a local one SpartanNet, so others may not necessarily get these speeds. However, in combination with this router, accessing internet and download/upload speeds are fantastic. Setup - very easy, especially compared to past experiences with routers. Surprisingly easy. I definitely recommend updating firmware to avoid any potential issues. Changes/Security - Has nice features like providing a Guest Wifi one, where you don't have to risk your password and network security Access - the SmartWi-Fi app capabilities, although not necessary are super-cool. It is nice that you can access and manage your Wi-Fi from anywhere on your mobile device. Bottom line: I definitely recommend this solid router. Paid $95 w/ tax.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Possible Bad Device

    Posted
    techietodd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought after quite a bit of research on what would satisfy my needs as well as not break the bank. I was looking for a router with good range, good speed, ability to attach a USB drive and the ability to manage the router remotely. I also needed a router that would allow for entry of custom DNS servers. There are many products that fit this and I was excited about the Linksys AC1200+ (EA6350). I work in IT and have a Master's degree so I wasn't hesitant in doing many of the configurations myself. I began having problems almost immediately. The setup was fairly straightforward. One thing I noticed almost immediately was that any device on my 2.4ghz band was extremely slow. I updated the firmware without and issues hoping this would correct the issue. Unfortunately it did not. I have about 25 devices in total on my network. The speed of the 5ghz devices were all right in line with my ISP, showing that the router didn't add much if any overhead to the connection. I attempted to configure the router to work with OpenDNS but when putting the DNS settings on the local network the settings were ignored. Putting them on the internet side of the router did the trick but this is not the desired setup. Lastly I had an issue with a laptop that would no longer connect to VPN via a wireless connection. Plugging it into the router fixed this but again this was not the desired setup. I spent several days on the phone with Linksys support but nothing that was tried resolved the issue. Rebooting, re-flashing firmware, restoring to factory defaults, none of it seemed to change anything. Ultimately I returned the product and bought a Linksys WRT1200AC. This device has some really great features but given the number of issues I had I have to believe there was something actually wrong with the device I had. When performing the same steps in the nearly identical GUI of the WRT1200AC i had no issues at all. I could have easily rated this higher if I had a working device or easily rated it lower if this is persistent among all the EA6350.

    No, I would not recommend this to a friend

    • Brand response

      Linksys Product Expert

      Hi Techietodd,

      Thank you for taking the time in sharing your valuable feedback on the Linksys EA6350. We are sorry to hear that you had to return the device for a different model. Not all EA6350 are having the same behavior. Rest assured that we will look into this matter for future product improvements. Our apologies for the inconvenience this has caused you. On the other hand, we are happy to know that the WRT1200AC fits your network and is working properly.

      Let us know know if you need a hand with your network. You may email us at LinksysCares@linksys.com anytime.


      Regards,

      Linksys Support
      www.linksys.com Linksys

  • Rating: 4 out of 5 stars

    Great router for my home network

    Posted
    georgiagirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased the EA6350 to replace a Linksys E2500 router that was struck by lighting. This router was recommended by the associate at Best Buy. Has a great range and perfect amount of ports on back for everything I need for my home network. Was very easy to set up BUT it locked up my wireless printer settings. I ended up hiring a local computer/network technician to come to my home to get the printer unlocked. I was advised that the router actually "overrode" and changed all the wireless printer's IP address and factory settings therefore making it impossible to access. After $175 and 4 1/2 hrs later, the printer was unlocked and working. Linksys needs more documentation in with the product to address some of these possible problems and "how to fix". Other than that I love the router. I would advise anyone who purchases this router and has a wireless printer, to turn the printer off when installing one of these routers. Then install everything to the network BEFORE turning on the wireless printer.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Fair router... for a higher price than it's worth

    Posted
    skrufyguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've had this router for a couple of months now. When it works, its a fine router. That said, I'm not pleased with it. Surprisingly, my previous Linksys wireless router (and entry level one from 6+ years ago) offered a better and more consistent connection that this one has done. With my previous router, I was able to connect my Xbox 360 or PS3 wirelessly... the signal was weak, but it at least connected. With this new router, there are many times where neither the Xbox 360 nor the PS3 will connect... and even if they do connect to the wifi, the connection is so limited that I cannot watch Netflix, VUDU, or access Xbox Live. Also, this router has a USB port, which allows you to connect an external Hard Drive. The drive connects, but I cannot access the files on the drive. When I first connected it, it worked fine... for ONE day! And then, the drive loses it's connection. Another problem with this is the build in Media Server TWONKY--it's a total waste! TWONKY comes built in to the router. It is the only Media Server option available to you on this Linksys device. It is a Media Server that only allows a certain amount (a certain GB amount) of files to be viewable. So, you cannot access ALL of your music of videos if they go over the size allotment. TWONKY also allows you ZERO control over which files are shared. My external hard drive contains a backup of files, pictures, videos, music, etc. TWONKY randomly chooses certain folders to share... but not the ones I want (like my music or video folders). It is not something that I can change. Big mistake, Linksys! Maybe I have a lemon device...

    No, I would not recommend this to a friend

    • Brand response

      Linksys Staff

      Hi skrufyguy,

      Thank you for letting us know about your thoughts on the product. We'd like to offer our help in checking out the unit and in assisting you with the troubleshooting so we could make your device work as it should. We've also taken note of your comment regarding the Twonky server. You can specify a folder to be shared but not a specific file within that folder. We can talk more about this via email. Please send us your contact details at LinksysCares@linksys.com along with the link to this review for our reference.

      We'll be glad to hear from you anytime.

      Regards,

      Linksys Support
      http://support.linksys.com Linksys

  • Rating: 1 out of 5 stars

    worst router from linksys to date

    Posted
    Teilks
    • My Best Buy® Member

    Router works ok with devices that are hard wired to it, but every week or so we have to reboot it as it has lost internet. It does not work well with wireless devices. I have a 1600 square foot home and had to get an extender to get WiFi in the bedrooms that are 25 feet and 2 walls away. Numerous times a day a wireless device will loose connection to the Internet but not the router, devices still have full signal. I have to go into device setup forget wireless connection and reconnect to the router. At other times you can have two wireless devices doing the same thing on the Internet one device will sit and search forever while the other one gets a response. No I do not have device priority turned on. This happens on both bands. As far as the smart WiFi app goes, I am not sure if it is the app or my router but when I try to connect half the time I get my router is not responding please connect to the internet, which the signal bar is full and I can get on the internet. I have to reboot the router to get the WiFi app to connect to the router. It is sad they took away the direct connect to your router from a wired computer. I know a lot of people give this router a good review but I have been working with the router for over 6 months because of the reviews and now wish I would have returned it for a different one, instead of tying to resolve the issues. My opinion, if you buy one and have any of these issues return it and get a different one.

    No, I would not recommend this to a friend

    • Brand response

      Linksys Staff

      Hi Teilks,

      Thank you for the time that you've spent in letting us know about the challenge that you're having with the product. We feel bad about it and we would like to offer our help in checking the unit out and assisting you accordingly. Please send us the details of your network setup at LinksysCares@linksys.com along with your contact details so we can start doing so. Kindly include the link to this review for our reference.

      We will await your email.

      Regards,

      Linksys Support
      www.linksys.com Linksys

  • Rating: 1 out of 5 stars

    Absolutely terrible and stuck with it

    Posted
    Jaime
    • My Best Buy® Member

    We purchased this router on the recommendation of a Best Buy salesman (never again) and have had nothing but trouble from it--after we were out of the 14 day return period or it would have gone straight back for a refund. That's $100 I'll never see again. The 5 Ghz band works fine but the 2.4 Ghz band is completely unreliable and only getting worse by the day. Several times a day, the 60 Mbps connection drops to 1 Mpbs or less, making it almost impossible even to log in to the router to adjust the settings to alleviate the problem. I need to change the channel multiple times a day just to make it semi-usable. I've restored to factory settings three times and reinstalled the firmware multiple times. It's in a open space with no interference issues. The house is small and well within the advertised range. There is no setting or adjustment left to make. My conversations with technical support only suggested things I've already done. It just doesn't work and I'm irate that I'm stuck with it. Steer clear of this junk. It might be fine if you're sticking with the 5 Ghz band. If you need the 2.4 Ghz band, it'll work fine for a week or two then the speed and signal strength will plummet, getting worse and worse as time goes on. The cheap $40 router this thing replaced was far superior and reliable.

    No, I would not recommend this to a friend

    • Brand response

      Linksys Staff

      Hi Jaime,

      We value your feedback and we are worried about your challenges in using our product. Allow us to assist you given the experience that you have in using our product. Flash/upgrade the firmware of your router. You may download it from here: http://www.linksys.com/us/support-article?articleNum=148481. Once done reset it to factory defaults then configure it again. Let us know if you need further assistance at LinksysCares@linksys.com with your contact details and the link to this post for reference. Looking forward to assisting you.

      Regards,

      Linksys Support
      http://support.linksys.com Linksys

  • Rating: 2 out of 5 stars

    works good but a real pain to hook up

    Posted
    scotthickory
    • My Best Buy® Member

    guy told me it would only take a few minutes to get up and going,,, i am very puter literate but after a bit over an hour i called tech support,,, they wanted me to pay them to set it up on my puter on line,,,, ARE YOU KIDDING ME,,, pay you to take control of my puter to get a brand new router going??????????? told them no way,,,, so we did it over the phone,,,, 45 minutes later she finally got it up and going,,,, would have been nice if i was talking to someone that talked decent english,,,,,, so 2 freaking hours later i was on line,,,, once i got it on line it works pretty good,,, much better then the netgears i have used in the past,,,,,, no freaking reason for me to have to call tech support to get this thing going,,,,,,,, i was NOT in a good mood at all,,,, only reason i gave it 2 stars is it works good AFTER you spend 2 hours getting it to work,,,,, thats just ridiculous

    No, I would not recommend this to a friend

    • Brand response

      Linksys Staff

      Hi scotthickory,

      It’s good to hear that the unit is already up and running. However, we'd like to know more details of your experience especially the steps that you've tried with our Support team to isolate the situation. Please email us at LinksysCares@linksys.com with your case/reference number, phone number, and the link to this post so that our Escalation Engineers can look into to your case and should you need further assistance.

      Regards,

      Carl
      Linksys Support linksys

  • Rating: 4 out of 5 stars

    Hard to Set-up. Log-in Troublesome

    Posted
    JeffreyLehmann
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    After it died, I had to replace my 10 year old router. After reading reviews, I went with this Linksys. My old router was a Linksys and worked great. This one came with no instructions in English and the box says it's so easy you don't need directions. When I called customer service, they had to put me on hold for 5 minutes because they had to talk to a manager to figure out how to set it up. One key is a minuscule password on the bottom of the router. I have 20/20 vision and I had to try a few times to get it right since an i or l but a 1. It's like 3 point print aka one-fourth the size of normal print size. In addition to the set-up hassle, I find that I keep having to log into the router. My old router automatically logged me in on my computer. The nice thing is that you can partition a guest log-in, but the problem is it keep routing me to Guest (which is a slower connection) and forcing me to reselect the main router. I am also finding that at times my download speeds are really slow aka non-existent. This was never the case with the old router. Since the only thing that has changed in the last week is the router, I can't help but blame it on the new router. I wish there was a "maybe" option on the "Recommend this to a Friend" box below.

    I would recommend this to a friend

    • Brand response

      Linksys Staff

      Hi, Jeffrey,

      Setting up the router should be easy. It can be done through Smart Setup or through selecting the Manual process. Moreover, to resolve the issue on your computer, it would help if you remove the saved network profile on your previous router. Once done, just simply connect to the new network and save it.

      If you're unsure on how to do this process, please don't hesitate to send us an email at LinksysCares@linksys.com so we can help. We would like also to check the issue you've mentioned regarding the download speed. Indicate your contact information and the link to this review for our reference.

      Regards,

      Kristine
      Linksys Support Linksys

  • Rating: 1 out of 5 stars

    Junk. Many other better routers on the market.

    Posted
    CustomerX

    This thing sucks. When you go to configure this thing, you need to create a Linksys smart wifi account. So, think about this. That means you cannot use this thing unless you create some account with them. Its almost like you cannot fully own this device until you do this. And once you have created your account, you can access your router even away from home. So that means, your NAS appliances, every PC at your house, your camera watching your baby's crib, may be accessible from their end. I don't know about anyone else, but I want to fully manage my own infrastructure. I can already do the things they say they can provide from my old router already WITHOUT their help. Plus, Setup was not fun. I had trouble at the account part, and since my patience was already done, I gave up and re-boxed it. My advice: buy a router from a company that doesn't require you to create some account with them so you can have the privilege of using said device you paid $$$ for. There are many of them out there, buy those instead. PS: Linksys, expect this device to show up on the pallet of returns soon to arrive at your dock.

    No, I would not recommend this to a friend

    • Brand response

      Linksys Staff

      Hi,

      We appreciate your honest and direct feedback and thank you for sharing it to us. We're committed to protecting our customers' privacy. Do you still have the Linksys router? If you do, we hope that you would allow us to take this chance to improve your experience.

      Please send us an email at LinksysCares@linksys.com together with your contact details and the link to this review.

      Regards,

      Linksys Support
      www.linksys.com/us/support Linksys

  • Rating: 5 out of 5 stars

    Great product!

    Posted
    Prad
    • My Best Buy® Member

    After using other cheaply made routers, I really appreciate what a great product this is. Set up was super clean. Router hub looks so slick!! This is a true "Smart" router. You can prioritize your devices. You can view your connected devices with their icons (I know its a small thing. But such things make it a premium product). One thing that I love the most is, while doing the initial setup it checked for any firmware updates and installed them right away. How cool is that! Makes perfect sense. I wonder why other routers don't do it. I had bought a TP-Link dual band router last year. I was totally unsatisfied!! It would lose internet now and then. I had to restart the router almost every week. After a while, 2.4GHz band just gave up. Was working with 5GHz with a reboot every week. They don't bother to release firmware update. Instead they release newer versions of the same router. Felt cheated! And went for Linksys. I am so glad I did. I am never going to go for cheap when it comes to router and modem. Just can't afford to have such headaches. Thanks Linksys.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Linksys EA6350 has problem with 2.4g band

    Posted
    FrustratedCustomer

    I bought EA6350 three days before Christmas, and then the nightmare was started. The 2.4g band wireless only can provide 5mbps link speed on all me wireless devices (laptops, smartphones and tablets). The first TS from Linksys said i got a DOA unit, so I returned it and got a new one on Christmas eve, not to mention, the second one does the same thing, so I think ..ok, maybe is my ISP problem, I called them up, and they came on Saturday after Christmas, replaced my outdoor cable and all the connectors up to the modem, but the problem still there. long make short, I have spoken to until yesterday - 4 level 1, 2 level 2, 1 level 3 TSs, plus two managers, average of call time is two hours on each, they used me as their lab that is all I can say, everyone of them through same steps called "problem verification", but none of them really meant to fix anything, all they want to approve was that it is your fault. Horrible horrible ........ not enough to say!!!!! My suggestion to reader - Don't spend your time on trouble shooting for this product, it doesn't worth it, it is not working on your first attempt, return it for different brand. if you haven't bought yet, then go with different brand, even the TPlink is better than this for my situation. I will never buy Linksys, they are not what they used to be.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The Linksys EA6350 is the best for the price.

    Posted
    DCDG

    The Linksys EA6350 is the best for the price. After researching reviews online from different sites. I've made my decision on this router. I was a little iffy to jump on this router because negative reviews about it failing, dropping connections or the lack of Wi-Fi distance, but the positive reviews outweighed that. Of course you gotta figure out of thousands of routers sold a small % is eventually going to get a bad one, and anyways that's what a warranty is for. 1. The price is good for a great product. 2. Dual Band, 2 fat antennas, black w/grey strip, low-pro with 1 activity light on top/front makes this sleek 3. Fast,. and boy did it blow my old outdated Linksys WRTGS out the water. I quadrupled my wired and wireless speed. 4. Great Wi-Fi range, my niece lives on the 1st floor...2 floor's where the router's placed, she gets connected with no dropping since I installed, that includes my wired connection and I haven't needed to reset yet. 5. User friendly GUI. If you're in the market for a new router, this is the one to get. You won't be sorry.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well, but follow the install instructions!

    Posted
    MrTimmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Please follow the instructions for configuring this item. I did not at first and it was very frustrating. I've configured a handful of broadband routers over the years and I "knew" the drill. This unit ignored YEARS of typical configuration methods in favor of a new "simpler" method. Seriously, what kind of device practically forces you to use a wireless PC and create an account to set up a functioning network. That is almost 2 hours of my life I will never get back. In their defense, they did have instructions. I chose to apply my seasoned skills and experience instead. By the way, if you haven't bought a router in some time, keep in mind that this is not your father's Linksys (aka Linksys)...nor it is your big brother's Linksys (i.e. Cisco). This is a cross-dressing Belkin. Overall, I would have done a little more research before I bought this. I might have still landed at this device, but when your network is down, you gotta buy a dang router...NOW. By the way, BEST BUY, thanks for price matching. I will absolutely come to the store for tech purchase now when I would have, more than likely, purchased at NewEgg or Amazon before you made it so easy to match a price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very pleasantly surprised & HIGHLY recommended!

    Posted
    HikingSoCal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this on blackfriday for around $60 and wasn't expecting too much because of the low price. I've been extremely happy and very pleasantly surprised at both the performance and the interface for this! I can keep my admin account locked with an insanely unnecessary 128/256 bit encryption password and flick guest login on and off from my desktop or phone. If my guests don't like bad words I can change the guest password in an instant and then turn off the guest login option after I kick everyone out. SOOOO very worth the money! Make sure you look at what connection speed you're paying your internet provider. A few people I talked to were buying really expensive routers that could go really fast, but were only subscribed to the lowest speed internet package and wasting their money on more expensive routers. Do some research! This router is sweet!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for the price

    Posted
    whbybel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This Wireless router was on sale for about $80 and so far has worked flawlessly except for a few issues that I feel are based on the features available of the router and the placement in my home. Biggest issue is signal strength before I bought this product. I have an AC900 Device before this from DLINK which wouldn't even reach upstairs to my Wireless extender and constantly dropped connection even when directly plugged into my TV. This router stopped that from happening but still didn't prioritize traffic as it claimed on the box. Instead this is something that has to be manually setup in the settings per device IP address. Setting my TV on a DMZ also allowed it to update without the firmware being blocked by the device. Also, any wireless extenders had to be approved by the router in the settings. It wouldn't allow redirected traffic without creating that rule. Once this issue was figured out and a better placement of the router was found It worked great. Though it still loses connection with my extended network which may be related to the extender and not this box.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It was time to replace my old router

    Posted
    MyWorkout
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The Linksys router I have been using was starting to go flaky, sometimes failing to connect devices, and slowing traffic, or so it seems. At the advice of the Best Buy tech who showed me where the routers were located in the store, I picked this model. I didn't think it would make much difference in WiFi speed, other than hopefully losing the slowdowns of my old router. Initial configuration went easily, and I had it operating at the same SSID as my old router in less than 10 minutes.I made the assumption that I had maybe five devices connected by WiFi. The Smart WiFi app on my iPad told me I had 12 devices connected, and that didn't include the two smart TVs I have that were shut off. Making sure I was actually using these devices and not a neighbor who hijacked my WiFi, I audited each connection. Sure enough, I have more WiFi devices than I originally thought. The router has been working flawlessly, and it is fast. My iPad is using the AC side, and I get a really high speed connection compared to the G speed of the other router. This turned out to be a very functional purchase, well worth the money.

    I would recommend this to a friend