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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2738 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the AC1900 Dual-Band WiFi 5 Router's ease of use, range, and strong signal, frequently praising its performance and simple setup process. Many appreciate the improved WiFi coverage and its suitability for streaming. While some find the router larger than expected, the overwhelmingly positive feedback highlights its effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,738 reviews
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good signal. Covers my entire home great!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in 2 story house with 4 other roommates and this router does not disappoint! We are all college students and we are constantly connected to the internet. The 2.4Ghz and 5Ghz bands are perfect on both floors of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the 2600 for a better reception and better speed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice router, seems to work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it may be noteworthy that the first unit we purchased didn't work at all. It never would connect. We took it back to Best Buy and exchanged it for another (exactly the same make / model), and this one works perfectly, I don't know whether that points to a quality issue with the manufacturer overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good wireless Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Working Good so far! Easy to install properly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. The speed is great for heavy use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very good router for what it has

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is replacing a previous Linksys smart router I was using. It set up very quickly and it was simple to set the SSID and passwords for both wifi bands and It just connected to my cable modem and off we go. In having a previous version of Linksys router, I know how the advanced features work. I customized a few settings like DNS addresses and other minor settings but I was not able to set up the IP ranges I wanted. I like to play with my network so I had used a 10.x.x.x setup but this router wasn't having it. Not a deal killer but I did have to re-setup a printer with a more normal 192.168.1.x network. If you have newer wifi devices, use the 5Ghz network...it is so much faster. Very good coverage in my multi-story home as well. The only other issue I have is that it is twice as large as my previous router, but also not a deal killer. All in all, this router is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not getting enough power from our old wifi box and spent a considerable amount of time researching before we made a purchase. This router is everything it said it was and easy to hook up. We also picked a few brains of the Best Buy staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lynx Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable company wanted to charge monthly fee for using one of theirs. I opted to purchase this one by guidance of a Best Buy Associate. It works great! Highly recommend if you have multiple devices and want a speedy connection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product and I'm avoiding renting one fro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment it was plugged and installed by time warner it has been nothing but flawless, along with my linksis ac1750 it's the best combo and speeds are great with one another. Definitely worth the money and not paying any rent from time warner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    computer wifi capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My modem is Wi-Fi capable , but would cost me money to activate and $5.00 / month. Extra. decided to purchase Linksys system. un able to hook up thru their internet web site . contacted Linksys support. they needed computer link to access my computer. upon their access to my computer, they determined that my computer was not Wi-Fi compatible. This resulted in an over the internet remote setup which required a different device , such as an I pod or tablet, or cell phone , to activate the Linksys system download. . Upon completion, all was activated and connected to my devices so that I have Wi-Fi compatibility on my devices. Took 3 1/2 hrs.. Since this was done over the internet remotely, access to their site for this unit is not capable. Recommendation: MAYBE.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Your feedback is truly appreciated. Although our Support was able to assist you accordingly, please allow us to look into the challenges you have had in setting up the router so we can take note of it. Just email the case number and the link to this post at [email protected]. Feel free to email us as well should you require further assistance with your Linksys device.

      Regards,

      Klaudette
      Linksys Support linksys

  • Rated 5 out of 5 stars

    Blazing speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a ton of research to replace our old worn out routers. Speed and capacity were primary concerns but this one comes with so many great options it was hard to pass up, especially with the bundle deal BB had in store with the range extender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router was years old and outdated. A very informed salesman described the item I purchased along with several others. My purchase was based on the information I had and the information shared. Very happy with the purchased item.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 1 out of 5 stars

    Constant disconnects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every day without fail we lose internet. WiFi and wired devices all lose connection to the internet. Most days it happens multiple times per day. Nothing is more frustrating than having the wife calling me angry asking if I can restart the router. Luckily the app works well and I can reset it from anywhere. Speeds are great when it works. Signal is strong too. If only it would stay connected. Very disappointed in this product after years of using other Linksys products that have been great.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Paulee,

      It is possible that an outdated firmware is causing this behavior. We suggest that you make sure to update the firmware if available. Also, make sure that your internet connection from your provider is stable since the router is dependent from its source.

      For further assistance, send us an email at [email protected]. We can have our Second Level Technicians troubleshoot this further. Don't forget to include your contact details and the link to this post as a reference.

      We hope to hear from you soon.

      Regards,

      Thaddeus
      Linksys Support linksys

  • Rated 4 out of 5 stars

    Very good, almost great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it four stars because the signal strength isn't much better than the older router. What it does have that is a great feature is the smartphone app to control the settings which is much better than having to hardware your laptop to your modem to do your initial setup and check your system from anywhere!

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Seanacey,

      We’re glad that you find the Linksys Smart Wi-Fi app useful. Tweaking the position of the antennas is a good move to enhance the wireless coverage and range of the router. For a single story house, both antennas should be pointing down while a multi-story house requires the second antenna to be positioned differently depending on where the extender is located and where the wireless coverage is needed.

      If we can be of any further assistance, please let us know at [email protected] with your contact details and the link to this review.

      Regards,

      Rechel
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to the router that the company installed in the house. I can tell the difference in the stability that brought to the WiFi network in the house. Not bad!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple installation and it's working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my other router and this one works better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Great, just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router for a small office. I set up the guest network as well and when finished, everything was working, including the guest network. After about 1 month, the guest network stopped working. This model uses an internet login page for guest networks. You connect to the network in your wifi config then open a web page and should get redirected to the login page. Enter a password and voila, you have internet access. This stopped working about a week ago and now I cannot get it to work again. After reviewing other brands, I wish I purchased a NetGear Nighthawk. Their guest network is set up like the main wifi, set a password and authentication scheme (WPA2) and users connect the same way as the main wifi. No web page login screen.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello JuJuBee,

      We'll take note of your feedback towards the security encryption of the Linksys EA7500 Guest Network feature. With regard to your challenge, let's check your router's settings as we might have to tweak it; email us at [email protected] and we'll get you over to our Escalation Engineers for further assistance. Include your phone number and the link to this review for our reference.

      Regards,

      Princes
      Linksys Support linksys

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one has been pretty good since I got it back in early 2018. Great equipment connectivity. No speed drop when multiple euipment connected. Moved from a NetGear to this Linksys and Am very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not particularly tech savvy, so I asked for help choosing this router. The agent recommended 2, I read the reviews and went with this one. I’ve not been disappointed. It was easy to set up, covers our quite large 100+ year old house quite well. I am very satisfied this far.

    I would recommend this to a friend
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