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Customer Ratings & Reviews

Model:
EA9500
SKU:
5171100
Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 2384 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the AC5400 Tri-Band WiFi 5 Router's impressive range, ease of use, and strong performance, citing consistently positive experiences with setup and signal strength. Many appreciate the extensive coverage and numerous Ethernet ports. However, some customers note that the router is large and expensive. A few users mentioned occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,384 reviews
  • Rated 5 out of 5 stars

    Awesome bandwidth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this device. Even my Internet Provider Technician was impressed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for anyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is excellent I would recommend it to anyone who needs the power it can give out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. The linksys app helped me get everything set up in just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for those of us that are making our homes more wi-fi accessible and smarter.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stuck rebooting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router today to replace an aging Netgear router that was struggling to keep up with the numerous wireless devices that were connected to it, such is the way of modern life now. Right out of the box I was having issues with it, namely that it would drop wifi while I was trying to get the setup going on my Microsoft Surface. I switched to wired to get a more stable connection, but only got so far as to it wanting the router's password for the login. Apparently, this password is supposed to be one that you make while setting up the router, but the thing is, I didn't even get to the point where it would let me set up the router to input the password. To top it all off, the default password didn't work either. This made me wonder if the unit I bought was even new, or if it was a refurb or a return that had been set up by the previous owner. I didn't get to mess around with it anymore after that as it randomly rebooted on me and got stuck in a boot loop that I could not get it out of, even the factory reset on the back did absolutely nothing. I should have done more research on this particular router as I found that this is apparently quite the issue, thread after thread of this error, even going back more than a year. Linksys' solutions were little more than having you play phone tag for a few hours before having you RMA it for what could possibly be another lemon, it might last a week, it might last a month. It's obvious this is a hardware issue with how they jump to RMA them, but that these are still circulating around a year after the fact that they knew that something was wrong with them is appalling. I'm definitely going to be returning this unit to get my money back, over three hundred dollars for what amounts to a paperweight. Seeing as how playing the RMA game nets you a two-hour phone call with a clueless technician that can only read a script, all while having to do inane things to the router that would never fix a hardware issue. I took a chance with a Linksys after having stuck to Netgear for such a long time, but it looks like that was my mistake. I will never, ever, even slightly entertain the idea to buy another product by Linksys. Especially with them to be still selling this after it came to light that there were hardware issues.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Mags,

      We truly appreciate your taking the time to share your product review and this is clearly not the experience that we wanted you to have. If you haven't returned the EA9500 router yet, we'll take this chance to have one of our Escalation Engineers further diagnose the rebooting issue that you're experiencing. Please get in touch with us at [email protected] with your phone number and the link to this post for easy reference.

      Hope to hear from you soon.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    So far, so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great web interface. Love the fact that you can hook up an external drive for FTP use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have 47 connected devices and every one performs great with this router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has 2 5.0gz bands % 2 guest accounts so it is perfect for a house with multiple people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fantastic for my 4K TV, games, and any other device you would like to setup for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piercing through the wall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried many different routers and finally one that really delivered true performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing strong router.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing and strong router. I love it's tri band and 2.4 and 5 ghz Wi-Fis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved my problem of having too many devices connected for my old router to handle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good router but not as much range as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and love the parents control function, easy to control kid's devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless router, works as advertised. Probably more then what I really need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had troubles at beginning. But with help from linksys it all worked out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product preforms good...customer service was very helpful when I called.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great router! Super fast just wanted the range to be Better. But other than that it's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and strong for a large house

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for a large house and lot of devices. Style and design is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, super easy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best router money can buy at the current time, it's awesome!

    I would recommend this to a friend