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Customer Ratings & Reviews

Model:
EA9500
SKU:
5171100
Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 2384 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the AC5400 Tri-Band WiFi 5 Router's impressive range, ease of use, and strong performance, citing consistently positive experiences with setup and signal strength. Many appreciate the extensive coverage and numerous Ethernet ports. However, some customers note that the router is large and expensive. A few users mentioned occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,384 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife downloads very large files for her radiology practice - they are instantaneous with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router to make sure all the streaming would be smooth after i got rid of cable & it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $400, you expected a nice boost, but I lost signal around the corner. I really wanted to like this, but my Netgear 1900 was doing the same as this and it is 4 years old.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Maverick,

      Physical interference can limit the signal coverage of the router. We recommend that you place the router in the middle of your home to maximize its signal. If there are rooms that separated by multiple walls, then you might need a range extender to get signal to that location.

      We can have our Second Level Support team assist you with further adjustments to maximize your signal. Just send us your contact details at [email protected] along with the link to this post.

      We hope to hear from you soon.

      Regards,

      Thaddeus
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    works great 3 level house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it so down stair would have wifi works great strong signal though out whole house

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router so I could have wifi range in my house and backyard. I spent so much time tinkering with settings and I couldn't get results that were as good as the asus rt ac3100. The asus the was cheaper and gave me better results. 4 antennae were better than 8. I returned the linksys router and kept the asus. Great that it hast 8 ethernet ports

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Anubis13k,

      This is not the router's expected behavior as it is equipped with Beamforming technology that provides increased signal strength and coverage.

      Our Escalation Engineers could have helped you achieve the unit's expected performance. Please don't hesitate to reach out to us at [email protected] if you need any help with your other Linksys products. We're always ready to help.

      Regards,

      Kristine
      Linksys Support Linksys

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Linksys is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my netgear nighthawk. It surpasses the nighthawk and all expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great range

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range at a premium price. I wish these thing would last more than 4-5 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and great for a home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We read the reviews and highly recommend it! It was easy to install and is doing the job for our house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Stellar performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rock solid, easy set up. You can be techie and customize it. We alll saw wifi improvement immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router provides an excellent signal to our entire twenty-seven hundred square foot single level home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, improved connection, improved speed. Far superior than my apple airport extreme.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent improvement to network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been pleased with Linksys products. Bought this EA-9500 after reading online review and needing to improve home network. Replace an AC-1900 Linksys router and immediately noticed better wifi coverage throughout the house. Would highly recommend! Best Buy had the best price I could find. Only dissatisfaction: The manual has mixed languages throughout and is EXTREMELY difficult to use. Very aggravating. I have never seen a manual like this.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wifi Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet is a lot faster with this now. Everyone is connected & no more freezes. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless access point. Better range than my prior unit and I love having a separate guest password.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    I love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced my old router, glad I bought it. Never slows down or dropped connections!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most reliable routers I've owned for the amount of devices I have connected to it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for a family with lots of devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our devices constantly and are finding this router able to keep up. Looks good too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and an excellent price. Easy set up and hooked right up to my computers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite fully vetted ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well, fast connections on both networks (Smart mode) and snappy GUI. Unlike the other current Linksys models, there isn't an overall wifi scheduling tab. That's a huge disappointment considering the price. I need this feature as do others I would bet. Is this coming in a firmware update Linksys? Soon? Expensive but has a longer than usual warranty and mine came with the USB dongle. Fix the firmware, then I can safely recommend this product. Docked one star because of the lack of a critical, missing feature.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, ComfortablyOnTheGo,

      Thank you for sharing your experience. As of now, we currently don’t have an update yet on the availability of the Wi-Fi Scheduling Tab option on the next firmware update. We’ll share your feedback with our Development Team to consider this added feature. If you have questions, feel free to reach out to us at [email protected].

      We’d be happy to assist you.

      Regards,

      Kristine
      Linksys Support Linksys

  • Rated 4 out of 5 stars

    I thought it would be better....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited reading about this new technology and how much it would improve over my AC1900 model. I seem to have more not connected to internet issues than before. When it's working however, it is great. Netflix 4K streaming can last for many hours without any issues. But then sometimes, it loses connection, comes back, and then loses connection. Maybe a firmware update will help, since it is still very new. Because of the cost of the unit, and these erratic disconnects, I would not recommend this to a friend just yet.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Cabarino,

      Your EA9500 router is expected to deliver a stable internet connection to all your networking devices. Tell us more details about this issue so we can get you over to our escalation engineers for a fix. Send us an email at [email protected] along with your contact details and the link to this post for reference.

      We'd be more than happy to improve your Wi-Fi experience.


      Regards,

      Jay
      Linksys Support Linksys