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Customer Ratings & Reviews

Model:
EA9500
SKU:
5171100
Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 2384 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the AC5400 Tri-Band WiFi 5 Router's impressive range, ease of use, and strong performance, citing consistently positive experiences with setup and signal strength. Many appreciate the extensive coverage and numerous Ethernet ports. However, some customers note that the router is large and expensive. A few users mentioned occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,384 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming, streaming and so on. I can even go outside and still get perfect WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is at a great and works very well throughout the entire house. I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Router Power Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had a great deal on Routers, and this one has greatly improved speed on all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Excellent reach of signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large home with concrete walls made wifi signal iffy in all parts of home. No longer an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Superfast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install, immediate results by change in wireless streaming speed increase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is what we needed - very long range and fast. We have not had buffering or time out problems that we had with our old router. Also, we did try an AC2600 before settling for this one. The AC5300 is much faster in terms of getting streaming services going, less buffering, and way more simultaneous device support. Don't skimp and get something cheaper if you can afford this model; the higher cost is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very stable, reliable platform. I've had no problems with this device since purchasing it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing isn't cheap but it works fantastic! If you got $400 I would say it is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Router Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding WiFi router that covers my whole home (3500 sq)!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and fast internet router but need to have a compatible speed modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a beast but it works great. Highly recommend, would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great or a large house

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this router is perfect for a two story house or big size business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best router for large homes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good wireless router, especially for large homes. It was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and reliable. We previously paid $399 for a different brand. It failed often and completely after 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better quality and meeting Wifi needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and ways to have varying internet speeds for what we need.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I’ve had, still has sometimes it loses connection but I’m not sure if the router or Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase. It increased my speed and I no longer have any dead spots.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Feature and function packed router

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a much larger router than any of the standard, run-of-the-mill wireless routers most people have experience with, but it's also not a run-of-the-mill router at all. Even though my internet speeds don't come anywhere close to the 5 gigabit speeds it's capable off, just replacing my previous router with this one seemed to add an average of 5 to 10 mb/s, occasionally bringing my internet speeds slightly faster than the plan I'm paying for, which is nice. I don't know if this will happen for everyone, but it was a nice bonus. Otherwise, here's my likes and features that leave room for improvement after a month of use: LIKES- Improved internet speeds: faster is always better. 8 ethernet ports on the back: all of my internet connected devices in my TV stand are now connected to the router, leaving more wireless signal for all the other goodies, like phones, laptops, etc. 5 gigabit network speeds: this means when I want to stream a video from my laptop to my apple tv, or send large files to my networked hard drive, there's almost no hesitation. Awesome. Optional setup through an app: for some, typing in an IP address may already feel too technical, so setting up the router on a phone or tablet is pretty convenient. ROOM FOR IMPROVEMENT- Wifi range: it's definitely better, but with 8 large antennas surrounding the unit, I would have expected a much further distance of coverage than my previous unit. It's still good, but it didn't quite meet my expectations. Only one USB 3.0 port: as packed with features as it is, I would have thought both USBs would have been 3.0, but only one is. It would have just been a nice extra "future proofing" add on is all. Option to wall mount: of course not necessary, but it would have been nice. Because it's such a large unit, shelf space might be a challenge and being able to mount it to a wall would have been a nice option, but I made due. Overall, great device with a lot of potential for a great home network.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good speed increase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of these types of routers, but after setting this unit up our internet speed has increased substantially

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great router coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the hardware are great the coverage is more than perfect just the interface is very basic no advanced setting available

    I would recommend this to a friend