Customer Ratings & Reviews
- Model:
- EA9500
- |
- SKU:
- 5171100
Customer reviews
Rating 4.6 out of 5 stars with 2384 reviews
(2,384 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the AC5400 Tri-Band WiFi 5 Router's impressive range, ease of use, and strong performance, citing consistently positive experiences with setup and signal strength. Many appreciate the extensive coverage and numerous Ethernet ports. However, some customers note that the router is large and expensive. A few users mentioned occasional connection issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Lag
Rated 5 out of 5 stars
No lags
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Router with no lags on 4k streaming & games
I would recommend this to a friend Rated 5 out of 5 stars
great router for my business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say this router is the best I have used. The stability is fantastic. We are currently using two in our large office. We have had no issue with it at all. We made it our main router since it far out preformes the internet providers equipment provided. i would recommend to anyone looking.
I would recommend this to a friendRated 5 out of 5 stars
Great for using with several devices.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The feature that really made the Linseys - AC5400 Tri-Band WiFi 5 Router attractive to me are the 16 portals available. I really needed that accessibility to connect my various devices. So far the router has worked very well for me. I have had no issues in using it.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have alway stayed with Linksys. A great router and easy to set up.
I would recommend this to a friend Rated 4 out of 5 stars
Great product-- not real user friendly with Comcas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took me more than a few hours to install. Mostly Comcast's fault, granted, but there were a few steps in the process left out of the instructions. That said, once it was up and running, it is easily picked up on all floors of my house and having the tri-band is great. One for entertainment use; one for work; and one for guests. I never have to worry about throttling.
I would recommend this to a friendRated 4 out of 5 stars
Routing Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to improve our router capabilities over the router/modem provided by AT&T. It is installed behind the Uverse router and with it's greater bandwidth, it can provide for all the needs of a tech family. We are using WiFi everything and this router has never coughed or failed. Have not even had to reset it. A good buy.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once we hooked this rooter up we have had zero issues with our devices lagging out. We tested how good it really is by having four Xbox's, three ipads, two cell phones and a lap top all running at the same time and not one hick up. Well worth the money especially if you are a bigger gaming family like ours.
I would recommend this to a friend- Pros mentioned:Setup
Rated 3 out of 5 stars
Okay, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to serve a large Home with a lot of devices. I ended up returning. The range of this router is no where near as big as the Asus router. I do like the ability to access the router out of home, but the number of setting and options to configure the router is just to limited.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, LinkGuy,
We regret to hear that you already returned the EA9500 Router. We could have tapped one of our Escalation Engineers to optimize the wireless settings to boost the range of your Wi-Fi network. Should you wish to give it another try in the future, we can be reached anytime at [email protected].
Best regards,
Jay
Linksys Support
Rated 5 out of 5 stars
Best router yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is amazing. I have a home from the 1700's and it is close to 5000 square feet. Initially I had booster to reach the corners of my house and a screen house next to my pool. With this router the boosters all went away and I have super fast internet every where. I stream t.v. In the screen house.
I would recommend this to a friend- Pros mentioned:Range
Rated 4 out of 5 stars
great router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the size of my house 2800 sq ft. WiFi reaches every corner
I would recommend this to a friend Rated 5 out of 5 stars
Great router but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this router a few months ago and love it, speeds are very fast. Had an issue when I set it up from my phone and my computer wouldn't connect to the user interface. it wanted me to re-setup the router other that I would highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To start, I’m paying for true 1 gbps internet up and down via fiber. This router achieves those speeds up and down via wired connection, and I get about 600 mbps to all of my wireless devices. Firmware is great and interface software is too. I recommend to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Love the parental features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the parental features on this app. After applying them, I also have noticed that my monthly internet usage has gone down, as reported by my service provider. My kids know that chores and homework need to be done before the internet come back on. I highly recommend this router.
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
Great router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far router works great, good for small home businesses
I would recommend this to a friend Rated 5 out of 5 stars
WOW! 1st week down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with the idea that it would not hould up it end of the bargen and in speed and the number of active wireless decives at a time. I dose, for now after a week. With 9 devices going at a time 4 being wireless with no buffering due to "wait your turn". I will give a 2nd review in a week or two.
I would recommend this to a friendRated 5 out of 5 stars
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this so I didn't have to give out my password to my internet when guest come over, works great, I'm not very computer savy and I found this to be a bit confusing to set up I would have called thier help service but my neighbor has the same system and they assisted me with the set up
I would recommend this to a friend- Pros mentioned:Range
Rated 3 out of 5 stars
Ready for Round Two
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought at end of April to handle multiple wi-fi devices around the house. Worked great with excellent range for 3 months; then dropped internet input. Unit input jack failed. 2 hours of tech and customer support and replacement on its way. Will update if this is an issue.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Sammy4k,
It's odd that the router behaves in that manner for a short period of time. Should you need assistance with the replacement unit, please reach out to us at [email protected] so we can have the product checked by our Escalation Engineers. Just indicate your contact information or case number and the link to this review for our reference.
Regards,
Kristine
Linksys Support
Rated 3 out of 5 stars
Wow but not WOW!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at several ROUTERS, but like my NETGEAR DOCSIS 3.1 modem I wanted to future proof. It is a good device but the price is way over the top! I was lucky enough that they matched Amazon, Thank you Best Buy. Here are some Pros and Cons. Pros: * Nice user interface * Supports multiple devices for multiple users. This is the MU-MIMO feature. * Range is very good but not great. * Lots of GIG Ports * 2 USB ports.One I am using for my Segate back up drive. Cons: * Wi-Fi Speeds should be better. * My work Lenovo laptop is fininky with it. * My personal Acer Aspire V15Nitro Black Edition has issues getting top speed from it. However, this is more related to the Acer itself. * Setup is troublesome. * I am a tech dude and I had to contact support to tweak the settings. This was painful because the Linksys rep tried to sell me additional products during the call . Really? Are you kidding me. Overall, it is GOOD but I wouldn't rave about it.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi, AlexRiz,
It's good to know of the good points that you've seen on the router. We agree with you that there's a possibility that the speed issue could be relevant to specific devices only.
Our Escalation Engineers are eager to help you achieve the router's potential. Please email us your case number or contact information with the link to this review at [email protected] so that we can help you get in touch with them. Also, we'll further investigate the details of your case so it won't happen again.
Regards,
Kristine
Linksys Support
Rated 5 out of 5 stars
Fast Router Easy Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the router for 3 weeks now. It was easy to setup and the internet speed is very fast. I use it in a 2 story house and all rooms receive a reasonably strong wifi signal. I rebooted the router once because the wifi signal was lost. I would recommend this router.
I would recommend this to a friendRated 5 out of 5 stars
You Got Power !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Router is Nice. You got control on your Cellphone. Plus Great Customer Service and Warranty up to 3 Years. Everytime, I call for Tech support .. You don't have to wait for so long at anytime or any day. They are so professional and patience. I love my Router & The Customer Support .
I would recommend this to a friend






