Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
EA9500
SKU:
5171100
Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 2384 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the AC5400 Tri-Band WiFi 5 Router's impressive range, ease of use, and strong performance, citing consistently positive experiences with setup and signal strength. Many appreciate the extensive coverage and numerous Ethernet ports. However, some customers note that the router is large and expensive. A few users mentioned occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,384 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not Impressed

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects and reboots all the time. For the expensive price not getting any benefit over cheaper router. Go for the New mesh systems instead of a single router which work fantastic and are rock solid.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Sandjam,

      The Linksys EA9500 Smart Wi-Fi Router should have a stable connection once it has been set up. You can try to swap the Ethernet Cable for isolation. Meanwhile, please send us more details at [email protected] with your contact details and the link to this review so we can have our Escalation Engineers provide further assistance.

      Regards,

      Jan
      Linksys Support linksys

  • Rated 5 out of 5 stars

    The latest and greatest from Linksys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top notch for today's multi connected homes and devices.stream 4K no problem with MIMO technology. Gaming, streaming, multiple devices all at same time plus multiple hardwired gigabit connections as well. Smart WiFi app manage your wireless from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good product, but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to a power outage, I needed to have a replacement sent. That one had some kind of either hardware, but more likely, a software problem. couldn't find the USB drives. Tech support was very persistent, and, eventually, we got it all working. Took 4 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 2 out of 5 stars

    So close to awesome, yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this router, and I tested it thoroughly against the Google Home and Apple Airport Extreme. The Linksys router won from an RF standpoint (short of adding 4+ google home points), however it regularly lost connection with mobile devices, and for some odd reason I couldn’t explain, it wouldn’t get more than 300 mbps via ethernet. Google and Apple devices would go up to Gigabit speeds. I disabled the firewall, tried various methods of IP passthrough, bridging, etc. and none of it would get more than 300 mbps. At the end of the day, I returned this device because of it randomly dropping devices.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Thank you for sharing this review. There is a possibility that the dropping connection may have been caused by signal interference, or an oudated firmware. Our Escalation Engineers could have assisted you with further troubleshooting.

      We respect your decision to return the device. If you have questions regarding a Linksys device, feel free to email us at [email protected].

      Have a good day!

      Regards,

      Thaddeus
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    Great router for high usage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a router that had more than the standard four lan connections. This router has eight. We have multiple devices connected all the time and this router doesn't seem to get bogged down like cheaper routers I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for larger house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great for replacing a vendor supplied “modem/gateway” that has coverage issues. Tricky to setup with ATT Gigpower internet but nothing Google couldn’t tell me what to do. Great router and you can always trust Linksys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fastest router I have ever had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router can handle streaming 4K on a Apple TV while playing Call of Duty on the Xbox One and Elder scrolls Online on the PC. This a great router for people with a family that need to handle lots of things at once without overwhelming the router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router Linksys 9600

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router, I wish I had paid for the Geek Squad to come set it up and get all my devices working right. Hopefully I can do that later. Would be a lot better if Charter Internet would run uninterrupted, but that probably isn't going to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast speed for internet connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!I have wifi on every device I use at home.This router makes it easy to connect my phone,tv, computer with out any problems.My new devices require 4k images and fast speeds so this is great for drone.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Linksys AC 5400

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linksys AC 5400 This router is decent. I’ve had a few issues with connectivity. I was having problems getting my laptop to connect for days, and then one day it just connected not sure why.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We great reception throughout our house with this router. It was a little difficult to set up due to the fact that I'm not a router guru, but I called tech support and they just cloned my mac address and no more problems.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    Not an easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it do the job, yes. Decent coverage, in a 3700 sq ft home it does the job. Is it easy to set up, no. Buggy android app makes it a bit of a pain to get up and running. Also some bands drop out every once in a while.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Stew,

      We're glad to hear that your EA9500 Router is providing you a decent Wi-Fi coverage throughout your home. To avoid any dropping connection, we need to make sure that the firmware is updated and the wireless settings are fully optimized. Shoot us an email at [email protected] with your contact information and the link to this review. We'll have one of our Escalation Engineers get this taken care of.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 4 out of 5 stars

    Easy Setup/Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can manage it easily via a web browser. It does provide some fast wireless speeds to my devices, even on the back porch. Although, it doesn't reach the upstairs back bedroom as well as I would like. Our house is only 2,000 sqft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles all our smart devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After putting up with dropped signals and fighting over bandwith though an outdated router, this upgrade solved all our issues. Now our more than 20 smart devices all flow smooth whenever we need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps the kids happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought router because my old router was dropping and lagging when my kids played Xbox. Their room was on the opposite end of a large home. Kids haven't thrown remote once because of wifi performance. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless router for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This routers is amazing. No lock up issues, wireless issues, and it just works out of the box if you want it that way. But I highly recommend you configure it to your taste and secure it better once you're setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best router for home wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after trying 2 other manufactures premium routers this one solved all issues of buffering and keeps a constant speed when many devices are running. make sure your next router has MU-MIMO if you have home wifi with many devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been a Linksys fan for years and this router does not disappoint. Easy to insall and like that it is MiMu and I can montior from an app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved my dead spots..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having some problems with dead spots in my house and decide to upgrade to the newest Linksys. Very happy with the results and am getting better reception on the 2.4 and 5 channels. My last Linksys was the 1900AC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linksys - AC5400 Tri-Band WiFi 5 Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor and manage your Wi-Fi network from anywhere, using your smartphone or tablet. Create a guest network, set up parental controls, and prioritize devices that need more speed.

    I would recommend this to a friend