Customer Ratings & Reviews
- Model:
- EA9500
- |
- SKU:
- 5171100
Customer reviews
Rating 4.6 out of 5 stars with 2384 reviews
(2,384 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the AC5400 Tri-Band WiFi 5 Router's impressive range, ease of use, and strong performance, citing consistently positive experiences with setup and signal strength. Many appreciate the extensive coverage and numerous Ethernet ports. However, some customers note that the router is large and expensive. A few users mentioned occasional connection issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The distance is phenomenal no more break in my service either. I recommend this product highly
I would recommend this to a friend- Pros mentioned:Range, Setup, Speed
Rated 5 out of 5 stars
Enterprise grade WiFi for the home and then some..
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Wifi demands are very high with over 30 items connected to my home Wifi network, the router provided by Verizon was adequate but I was found wanting more in the range and speed department. Problem solved with this state of the art router by Linksys! Fist off it is a large unit and comes very well packaged with the router, power supply, short Ethernet cable and documentation on a CD. It also has some nice heft to it, doesn't feel light and flimsy which is certainly satisfying. I have Arlo Cameras, a Wink Hub, Sonos, August doorbell and cam among numerous Apple TV's etc so I was prepared for some installation glitches due to all of the things I have going on...boy was I pleasantly proved wrong! I cascaded the connection from my Verizon supplied router to the EA9500 and at first I didn't get anything but then turned the Verizon router, Linksys and IMac off then back on and voila! It all worked! Right off the bat I had no issues, setup appeared and I was ready to configure everything to my liking. All settings are available from either the desktop, browser on a mobile device or the Smart Wifi App. It's great to see everything on the Network Map and it's real handy to be able to prioritize devices such as Apple TV's to insure they have the best signal possible when needed. The range on this is incredible, I am still tweaking the proper placement of the eight...yes eight antennas...to get the best signal throughout my house but it's pretty good right out of the box. There is a tremendous difference in range and in places where I had issues before such as my garage now have a very strong signal and the signal now extends throughout a large portion of my property outside as well. As for speed, it is blazing fast transferring the 150/150 I have to the house over 5hz to all items capable of such speeds.. Overall I would recommend this to anyone seeking uncompromising fast, whole house Wifi, with ease of setup and great customization options...
I would recommend this to a friend Rated 5 out of 5 stars
Speed on Steroids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am finally fully taking advantage of the speeds that I am getting from my ISP thanks to this badboy. Thanks LinkSys!
I would recommend this to a friendRated 4 out of 5 stars
Good for about 2000 sqft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good router overall. Never failed with linksys. Just giving a 4 stars because i didn't get coverage for the entire house for my 2400 sqft home.
I would recommend this to a friendRated 4 out of 5 stars
NIce Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still having connection issues but now think it is not just the router. Working well though if I can just figure out what is slowing me down.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi, GonzoDawg,
We can get this isolated by checking first the stability of the connection from your modem. Please get in touch with us at [email protected] so we can get you over to our Escalation Engineers. They'll further check your network environment and help you ensure that the router is working to its full potential. Indicate your contact information and the link to this review for our reference.
Regards,
Kristine
Linksys Support
Rated 5 out of 5 stars
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a different router that failed We bought this one and the speed of connection and searching went alot faster
I would recommend this to a friendRated 5 out of 5 stars
Wifi from all over the house
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this router and would never replace it with any things else in the world.
I would recommend this to a friendRated 5 out of 5 stars
Great Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Router lives up to it's hype and even better is it's Control page and how much you can customize it.
I would recommend this to a friendRated 5 out of 5 stars
Great signal capabilities
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is way better than you get from STI or any cable company up in the mountains
I would recommend this to a friendRated 5 out of 5 stars
Great router for starters
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router but I would definitely get a ASUS router since they work much better.
I would recommend this to a friendRated 4 out of 5 stars
It's working good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product. It would have been nice to have a WPS button on it. I like that it has a guess WIFI selection automatically.
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the router cause it keeps all my products connected to the internet and I can play my games without jet lag
I would recommend this to a friendRated 5 out of 5 stars
Great range distance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this wireless router to accommodate the specifications for distance with transmitting
I would recommend this to a friend- Pros mentioned:SpeedCons mentioned:Size
Rated 5 out of 5 stars
WiFi speed greatly increased!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beat! Literally. If you're looking for a small router, this is NOT for you. Its about the size of a dinner plate. SET UP: this took me about 15min. I am a design engineer so these things are usually pretty easy for me. However, if you aren't tech savy, dont worry! The set up instructions they give you are really easy to follow. SPEED: I was previously using a netgear wireless router, in which i need an extender for my entire house. This Linksys router doesn't even come close to needing an extender. The speed has drastically increased, my loading time on the WiFi has increase so fast its unreal, i certainly wasn't expecting this much of an increase. It probably increased my speed by 5x, easily. APP: i'd highly recommend downloading the app, it has some minor flaws but easy to get around. This will allow you to see who is connected to your router, set parental controls (website access/block internet) and also allow you to change router name and password. PROS: crazy fast speed, easy installation, individual ports, ability to prioritize devices that are connected (if you want your smart tv to stream movies and use more power than your phone, you can set that up), up to 6 devices can stream the same amount of power (rather than one taking up more - unless of course thats what you want, then prioritize). CONS: the only con and it certainly isn't a con to me but could be for other people...the size, like i said its about the size of a dinner plate and there is no proper way to set it up vertically. (think of a dinner plate on the table, compared to placing it in the dishwasher) - it'll only properly lay like a plate would on the table... Overall: HIGHLY HIGHLY recommended. Hadn't realized how much power i was losing of my internet connection through WiFi until i got this product. Great device, 3 years of service included.
I would recommend this to a friend Rated 5 out of 5 stars
This product works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed 3 of these and had great wi fi both inside my house and all around the pool and back yard
I would recommend this to a friendRated 5 out of 5 stars
Best router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is easily the best router I have ever owned. It fixed all the signals we were having. Much faster too.
I would recommend this to a friend- Pros mentioned:Setup
Rated 1 out of 5 stars
Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this router in November of 2017. Set up was easy and worked great when it worked. After about 1 year, I started having to restart the app weekly, then daily, and after about 6 months, it stopped working completely. After spending nearly 2.5 hrs on the phone with tech support, they deemed the unit defective and sent me a refurbished unit. Now, fast forward 1.5 years, and I am in the same situation again that followed the same path as last time. I am 3 months outside of the 3-year warranty and am now left buying a replacement. Several other reviews are saying the same thing. **BEWARE**
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, GatorsFanTN,
Thanks for writing us a review. Please make sure that you have the latest Linksys App as well an updated firmware of the device to optimize its performance. We can have our Escalation Engineers further check the device. Please email us at LinksysCares@linksys.com with your contact details and the link to this post for reference.
Regards,
Gregory
Linksys Support
Rated 5 out of 5 stars
Super powerful modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extreamly easy set up and easy use, would recommend to person with a big home larger than 1800 square feet.
I would recommend this to a friendRated 5 out of 5 stars
A very reliable Router.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my household. It services all the family needs and very good with speed.
I would recommend this to a friendRated 4 out of 5 stars
Ok...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was brand new when I bought it so maybe there working out the bugs but I'm sorry to say I would not buy or recommend to anyone
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Shane,
Thanks for sharing your feedback. We're eager to learn about the challenge you've encountered with your EA9500 router. Provide us more details at email at [email protected] so we can tap one of our Escalation Engineers to sort this out for you. Indicate your contact information and the link to this review for reference.
Regards,
Jay
Linksys Support






