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Customer Ratings & Reviews

Model:
EA9500
SKU:
5171100
Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 2385 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the AC5400 Tri-Band WiFi 5 Router's impressive range, ease of use, and strong performance, citing consistently positive experiences with setup and signal strength. Many appreciate the extensive coverage and numerous Ethernet ports. However, some customers note that the router is large and expensive. A few users mentioned occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,385 reviews
  • Rated 5 out of 5 stars

    best router ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best router I've ever owned. love the three bands two for business one for gustes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have no complaints. Don’t know yet if it has improved signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to login

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Able to login remotely and change settings accordingly. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with our business wifi so we could have wifi where ever we were in the business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this. Excellent choice. Recommended this to my friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home office

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our home office. So far Works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers my whole house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router handles all of our devices and there are no dead spots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes spend the money get rid of your cable providers junk and optimize your wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wi fi you would love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wi fi speacially if your a gamer and have other devices that use wi fo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, solved my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to help our wifi, too many users, this works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than my nighthawk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far better than my nighthawk which I decided to return. Unlike the nighthawk, this is not intermittent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It was the best purchase that I made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An ok Linksys router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Linksys wireless router is OK. not great every day i have to keep rebooting it because the WiFi speed keeps dropping out. this router is very expensive and not quite reliable. it looks nice but that's it. i did the firmware update and it did nothing for the reliability. get another router not this one.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, James,

      Our new Linksys EA9500 is expected to deliver a stable and excellent Wi-Fi performance. Frequent reboots as what you've described caught our attention. Let's get this fixed. There are a ​couple of steps that we need to perform to resolve this setback. Please reach out to us so we can endorse your case to our Escalation Engineer to walk you through the process in optimizing your router's performance. Send us an email at [email protected] along with your contact information, the title and the link to this review for reference.

      Rest assured, we'll do our best to provide you a resolution. We'll wait for your email.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    router is powerful and meets our needs. price was high much worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was working ok, but then....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of a sudden our up and down speeds dropped. Plugged a laptop into the modem and got ultra high speed. Plugged the laptop directly into this router and went from 40mbps down and 20mbps up to about 3-5 each. So not sure if I just got a lemon or these have historical issues. It did work fine for a few months at expected speeds however.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi GunDawg,

      This is clearly not the behavior that your EA9500 router should exhibit if the settings for both frequency bands are properly configured. Please reach out to us at [email protected] so we can have one of our Escalation Engineers optimize your router's settings to fully maximize the speed that your ISP provides. In your email, include your contact details and the link to this review for easy reference.


      Regards,

      Jay
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited when I purchased this specific router knowing that it can help me improve my connection but it turned out to be the opposite. I have the 100mbps plan of spectrum and using 32x8 arris modem BUT it still disappointed me. I guess I had too much expectations in this product.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Jake,

      It's quite unfortunate that the router did not meet your expectations. We respect your decision in returning the device. If you have any questions regarding a Linksys device, feel free to email us at [email protected].

      Have a good day!

      Regards,

      Thaddeus
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product it’s good working speed is good prices good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Fast wireless connectivity, flakey software

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The EA9500 is a beast of a wireless router. Measured wireless speeds were over twice those of my previous unit at 8 different points in my home. The unit has one 2.4 GHz band, two 5.0 GHz bands, eight Ethernet ports, and two USB ports (one USB2 and one USB3). It easily services our four laptops, wireless printer, network disk, two mobile phones, and two tablets, even tucked away in a corner office. The system was easy to set up. I tried setting up with both the setup wizard and manually. Both methods were straightforward. You can also set up a management account with Linksys and manage your router from anywhere. This is a handy feature for those with family members who are network-challenged. There is actually an on-off switch that makes hard cycling easier than unplugging the power cord. Two buttons allow you, respectively, to easily enable and disable WiFi and connect WPS-enabled devices. The only down-side that I have encountered is the router management software. It seamlessly handled all of my devices but two. We have two almost identical laptop computers with the same model name. They have different MAC and (reserved) IP addresses, different system names, and both connect to (and through) the router perfectly. However, these two systems frequently appear under the same icon on the network map. This made it difficult to set different parental controls for these computers. Linksys technical support was outstanding and worked diligently with me to troubleshoot the problem. Unfortunately, it appears to be an issue that will have to await a software (or firmware) update. You may not encounter the problem unless you have two VERY similar computers to connect. Network map notwithstanding, there were no problems with the functionality and the performance of this router is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wifi ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never seen a modem like that. But it does the job for my whole family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like a spaceship and works great. Even our internet provider commented on how good it was.

    I would recommend this to a friend