Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2384 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the AC5400 Tri-Band WiFi 5 Router's impressive range, ease of use, and strong performance, citing consistently positive experiences with setup and signal strength. Many appreciate the extensive coverage and numerous Ethernet ports. However, some customers note that the router is large and expensive. A few users mentioned occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,384 reviews
  • Rated 5 out of 5 stars

    Great router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router does Everything thing sale person said it would do

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wait for Upgrades

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed in the performance of this router. The router kept dropping the signal and performance was slower than my Linksys EA9200. Returned it to Best Buy after 3 days of frustration. Will wait until later to try the upgrade again!

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Tee1011,

      It's quite unfortunate about the challenges that you experienced with our router. We respect your decision in returning the device. If you have further questions regarding any of our Linksys devices, feel free to email us at [email protected].

      Have a good day!

      Regards,

      Thaddeus
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy from best buy recommended this router could not be happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doing the Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Setup needed some help from tech support. They were good and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    im more than happy with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price ,good quality and I'm very satisfy whit it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, very good, like it and will introduce to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use it but i am looking forward to using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own several routers. This one is a preference of routers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supper strong wifi AAAAAAAAAAAAAAAAAAAAAAAAAAAAAA+

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    DO NOT BUY!!!!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst router on this site by far, nighthawk x6 is a close second though. It factory resets itself and constantly drops connection. These routers both go on huge sale for a reason and it’s because they’re almost all defective and even Netgear admitted this version is defective and that I should keep returning it until I get the newer version. Absolutely ridiculous I had to drive an hour and demand a manager to refund me.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, S1MONDS,

      We could have our Escalation Engineers investigate on the issue that you've experienced with the Linksys EA9500. Thus, we understand you return the unit and in case you have future concern with any of our products, please feel free to send us an email at [email protected] with your contact info and the link of this review, for our reference.

      Regards,

      Elyza
      Linksys Support linksys

  • Rated 4 out of 5 stars

    Awesome router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this router. It has a ton of features. The admin ui is not intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman did an excellent job explaining the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles a ton

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We game minimum 3 consoles and this handles it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router for my home. Conected without any hick-ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router you can buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my connectivity issues ended with this router!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    high powered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    relatively simple to install and improved streaming speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the price!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router pushes my internet streaming to the max.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Speed and throughput seems much higher

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this arrived, I was surprised at the size - you should know that it has a decent sized footprint and 8 antennas. But, this is necessary because it isn't your typical run of the mill router, either. It is a tri-band gigabit router. The concept with this is that as 4K starts streaming on multiple devices, you will need a way to be able to have multiple streams, and many many devices. You will also need a router than can reach to all ends of the house. This unit does all of that. To be fair, I compared the 5ghz radio on this router, vs. my installed Apple Airport Extreme (the 5ghz network), and was getting consistently 30 Mbps higher speeds on the linksys router. I have FIOS and pay for the 75/75 speeds, but was able to get into the low 80's, which is good. But more importantly I got that speed while other network items were in use. That is very impressive. As someone who has tried many routers over the years, I've had frustrations with programming them, as well as having items connecting to them, I can tell you that I understand the importance of a router. This router seems to connect with many different devices, from iphones macs, smart tv's, and more, without any glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works for us

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several computers and security system. Works for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing kicks butt the greatest out there hands down

    I would recommend this to a friend
Sponsored