Customer Ratings & Reviews

Hap the EA9500 and started having issues with connection dropping everyday. So bit the bullet and bought this because it comes with a 4 year warranty. It was easy to set up. I don't have any 6E devices but I do have a couple Samsung 2020 devices which shows wifi 6 icon so that's good.

I purchased a Nighthawk AX11000 Tri-Band WiFi 6 router and was incredibly disappointed with the constant loss of connection. In the end it wouldn't see my new all-in-one after a firmware upgrade. $500.00+the Geek Squad warranty down the drain. Replaced it with this unit, so much happier. All my devices connect right up. So far range is pretty good. If something is too far away, I can always buy a node.

I made the switch from an eero system to this router as I needed more bandwidth and wanted to test this out. The setup was not too difficult, the app does most of the work. From the get go, I was surprised by the range. This was reaching all the way to my attic with no trouble, whereas my previous system definitely needed the mesh points to get good signal. However, one consistent problem that keeps recurring is whenever devices reconnect to the wifi. Very often these devices will connect to the wifi, but the internet will not work. They will stay stuck loading, and attempting to run a speedtest will just stay stuck. I would have to manually disconnect and reconnect the device to the wifi before it usually works again. On rare occasions, I have to fully reboot my router. Note that this NEVER happened with my eero system. For this reason, I will be returning it. TL:DR - great range and signal, inconsistent connection and often when a device reconnects, internet doesnt work .

Brought it for the Wi-Fi 6e features but the unit kept dropping connections. Set up is easy, range was ok.

The performance of the router is great when it works. Wireless devices will not remain connected to the router. After three rounds of technical support, the issue remains unresolved. Be aware - there is a special support department for this “advanced technology,” but no dedicated support phone number. You are told that a special team handles this router and they have a 24-48 call back period.

My 4yr old AC Linksys out performances this model is signal stability, range and strength. The AXE6600 is fast when it works but given the price, it fails. I wish I saw similar reviews prior to my purchase and I plan to return ASAP. For details: - The AXE drops connection to even high priority connections at random and also does a poor job of managing traffic across our small home with only 11 devices connected.

Worse than eero routers. This thing was impossible to set up and did nothing but drop connections left and right. Changed to an asus and it is good. easy to setup and works perfectly the first time.

iOS devices still frequently lose connection, even on latest firmware (released last June). I wanted this to work well and have it 2 months, but it’s the worst router I’ve ever owned and the support experience has been awful. If I could I’d return it.

Consistently drops connection on both 2.4 and 5ghz channels. App has almost 0 configuration or customization. Reinstalled old router after a day.

Did not stay connected ever. I spent a year trying to troubleshoot issues with my internet on my computer and as soon as I took this router away, my internet stopped dropping.

Stopped working after three years. Ive had to switch back to my old $99 router because this one i bought for $240 started to drop connection continuously.. it always had issues keeping a good speed even before this