Customer Ratings & Reviews
- Model:
- MR7500
- |
- SKU:
- 6455941
Customer reviews
Rating 4.2 out of 5 stars with 292 reviews
(292 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the Hydra Pro AXE6600's Wi-Fi 6E capabilities, ease of use, and strong performance, citing improved range and signal strength as key benefits. Many appreciate the quick and easy setup process. However, some users experienced connection issues and found the price to be high. A few also noted the router's larger size.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Software
Rated 1 out of 5 stars
Apple esque approach ruins a good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The capabilities of this router are great, but the software and design are extremely lacking. First, the antennas cannot be replaced. This would be acceptable if it provided adequate signaling, but it does not. The 6ghz frequency barely covers my 2 bedroom apartment, and the speeds are barely better than a wifi 5 router on 5ghz. I'll also comment that the speeds on 5ghz are significantly slower. The 4 antennas are small, and having the option to replace them would improve my opinion of the product. Further, the configuration app does not allow for the channels to be manually chosen. This eould be acceptable if the automatic detection worked in any way, but it doesn't. For the 2.4 ghz and 5 ghz frequencies, the router automatically chose the most crowded range it possibly could have. An embarrassingly lacking display in ineptitude for design of this product's software. The only reason the 6ghz does as well as it has is because no other routers operate on that frequency in my area yet. My previous router had replaceable antenna and allowed for configuration of the channels, so this step back can only be an incredibly cheap approach to hardware, or stupid and ignorant software design. I have only seen software or hardware this clearly ignorant to consumer tinkering in apple products in the past, and I'm very disappointed to see it here. If I could return the product, I would.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Jayme.
We appreciate and have taken note of the review you gave our product. Objects such as walls may affect the range and quality of the router's WiFi network. You can try relocating the router to a more open area, and Keeping its firmware updated may help with the network's stability. For further assistance, shoot us an email at LinksysCares@linksys.com, including your contact details and a link to your post for reference.
Regards,
Linksys Support
- Cons mentioned:Connection, Software
Rated 1 out of 5 stars
Worst router ever owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.iOS devices still frequently lose connection, even on latest firmware (released last June). I wanted this to work well and have it 2 months, but it’s the worst router I’ve ever owned and the support experience has been awful. If I could I’d return it.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Kevin,
We appreciate your honest review, rest assured that we have taken note of it. We would like to look into your case and investigate it further. Please email us your previous support case number and the link to this review so that we can pull up your records.
Regards,
Kyla
Linksys Support
- Cons mentioned:Software
Rated 1 out of 5 stars
The firmware is a step backwards
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The firmware is a major step backwards. No option to turn off the WiFi. No option to access the external storage other than a computer. It is being returned as soon as I found out the firmware is lacking on important basic features. I will not be using Linksys routers anymore.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, angeljako,
The Linksys MR7500 Mesh WiFi 6E Router has a web UI that you can access locally using the router's IP address. The web UI allows you to configure the WiFi settings and set up the External Storage feature of the router. Should you need assistance with the Linksys router, you can reach out to us at LinksysCares@linksys.com with the link to this review for our reference.
Regards,
Jan
Linksys Support
- Cons mentioned:Software
Rated 1 out of 5 stars
Trash don’t waste your money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serious firmware issues. After firmware update could no longer access router firmware settings. Kept getting login error contact costumer support. Tried all suggestions but failed to get it to work again. Returned it to Best Buy and got the NETGEAR NightHawk AX8 AX6600
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, ChrisC.
We value your feedback with the Linksys MR7500 as it should work properly after firmware update. If you still have the router or any Linksys device, email your contact details and the link to this post at LinksysCares@linksys.com. Our Escalation Engineers will assist you from there.
Regards,
Rhea
Linksys Support









