Customer Ratings & Reviews

Great Call or Lively phone is a great size. My 80 yr old mother can see everything and do eveeything because the buttons are big and the menu is very simple. The only problem i have is she touches the buttons on the side which control the volume so sometimes the volume is down. The company should put a lock button so the volume is locked wheee you put it. Love the color and love that she can hit the Emergency button and get help when she needs it. Great sale price i paid and great packages and good prices they offer. Very nice representatives when you call to activate phone.

The phone would be a five star, if the ring tone to alert you that someone was calling, was much louder. As it is now I have to keep the phone by my side or I don't hear it.

I purchased this phone for my 85 year old mother. She has no problem with it. I love it. We programmed our numbers into speed dial and that has helped her. She still cannot retrieve voice mail so I wish I could delete it as number one on speed dial but I cannot. That is my only complaint. The ringer volume controls on the side I ended up locking them since she kept accidentally turning the ringer off. The locking feature is a great setting.

I love my Jitterbug flip phone. The only problem I see is the volume button goes to silent easily. A person needs to make sure the volume button is on Maximum to be able to hear the notifications and phone ringing. It is a great phone and very easy to use.

I bought this phone for a 93 year old in a nursing home. This is actually the 2nd Lively phone I purchased for her as she dropped the first. It is so simple for her to use. The numbers are large and easy for her to read and press correctly; it is simple to operate; and the monthly cost is reasonable. Customer service has been very helpful every time I have had the need to reach out to them.

I picked this up for my mom who has problems using a smartphone. I setup it up quickly & I love the “Red Star” button so you can set that up to call a certain contact or contacts (like me & brother) instead of 911. Big buttons and Speaker phone works like a champ.

This a great phone for my disabled senior brother. It was easy to set up. Every time I called the customer service, which was at least 5 times, I got excellent, helpful, representatives. This cell and service had the best reception in his building. I tried another provider and couldn't call out or receive calls, due to the older building with thick stone walls.

My dad has been very happy with this phone. He’s very hard of hearing and other flip phones were just got working. Buttons are large and easy for him to use. My only problem was with set up. Took longer than expected at the store as the phone kept saying there was no service for both our addresses. Seemed to be a glitch but the Best Buy employees kept at it and did a wonderful job!!!

Excellent audio simple to use and doesn't waist a lot of your time

I purchased this phone for a quick cheap fix after my original phone went wacky. Have a replacement phone being shipped, but will take awhile to arrive. Live in the country 30min. from the nearest town. Needed a phone now for emergencies while MTB riding and hiking almost every day along with the normal need of one. This Lively flip was on sale the cheapest I’ve ever seen it for $29.99 at Best Buy. Had checked it out previously for my mother when she dropped/broke her phone. It was on sale at that time for $49.99. The original retail price is $99.99. If you activate online it’s $25 vs. $35 w/in store activation, or phone call w/a representative. I purchased, activated, and picked the cheapest plan at $14.99 monthly and was all set to go for $58.00. Great deal! 300min. + .10cent per text. All I need - don’t normally text at all. For $19.99 a month you get Unlimited talk & text. Plus taxes of course. Anyway, I love this thing. So easy to set up & easy to use. Loud & crystal clear conversation both ways, and the same goes w/speaker phone. Quick easy voicemail retrieval. A very nice looking basic well made sturdy little phone. You can stop and start service with no penalty charge. Stays activated as far as I was told. Will have to double check with that now that I have a phone to call Lively/Great call to confirm how that may actually work. This phone will just be a backup phone for me in the future. Only 1 very minor con... have to press the OK button on the keypad to answer incoming calls...... it’s not all that hard to do. Thanks for listening/reading, WAG

the phone is exactly as advertised a phone with no internet browser and big keys very helpful for those who do not want an internet phone. the only draw back about this device is that, it does not let you access your texts when you are in a phone call.

Create phone for my elderly parents it is perfect . Easy to use,Big numbers, Emergency button has everything they need. The speaker is great, good sound.

Purchased this for my 97 year old mother who had increasingly had difficulty in using her smart phone. She had been so frustrated in trying to call family members and receiving calls from them with little success. This phone has changed all of that!! She now places and receives calls with no difficulty, and is truly enjoying phone communication.

Good phone for seniors with vision or hearing problems. Fairly easy to setup. Otherwise, Lively offers great help.

This is a perfect cell phone for an elderly person. The display is has large information. The keys are large and has an optional emergency button. Depending on the plan you chose. it does cost $5.00 to go paperless. surprised us. But still a good option.

The phone is great but the sales man that help me with my purchase was not up on his accuracy everything I wanted I had it already picked out on my iPhone it was nothing to discuss other than making out the paper for the flip phone Jetter Bug I wanted to keep my old number he said it was no problem but he sent the paper work in and My phone company to send me my six digit number but Jetter Bug carrier had the wrong number that I was supposed to keep so I never got to keep my number that I wanted from my old phone not very happy I would recommend the phone but you might want to go somewhere else to buy it

Very basic phone with large numbers. If you have an elderly parent/grandparent this is the perfect phone for them. The only thing we found annoying was switching her account from her old phone to a new one. When you do you need the person that owns the account to do it. They won't let the son or daughter do it, you have to have the voice of the actual account holder.

Got this phone for my 90 year old mom because the flip phone we got from Verizon was not user friendly. This one is. We had to switch service from our Verizon family plan and connect hers to the Lively carrier. It was worth the trouble to port her number. The Lively customer support is more accessible and personable than Verizon’s.

I love this new jitterbug flip phone. It's easy to use, has everything you could want on it, and so much more reasonably priced than the AT&T flip I owned. The AT&T bills were getting higher every month, even though my usage was minimal......just for emergency calls only. I never chat on my cell phone, just the land line. There is also an emergency button on this new phone in case you are ever in trouble, help will be provided. I had one before, was talked into a new service, and regretted it. As soon as the jitterbug went on sale, I took advantage & ordered one. It was delivered in 2 days. The customer service dept. was great with helping me get connected. I'm so happy with my jitterbug flip!!

My 96 yr old dad was having a hard time with the smart phone, set him up with the jitterbug flip 2 and he has had no problems. We can actually get thru to him when we call now. Alex at Best Buy was awesome in helping us find the perfect phone for my dad!