Customer Ratings & Reviews

It's great for a flip phone. Easy to use. Big Buttons.

This phone does the job: make and receive calls. Although the interface is fairly straight forward, this is not a good option for elders with early-mild dementia. Got this phone for my elderly mother and every day is groundhog day with explaining how to navigate it. She is also the type who never wanted to learn how to do anything for herself ever so that is the second portion of the battle. There are plan options but we did not select the plan that enables the emergency alert/call so I cannot review that specifically. We also did not set up texting or test out the camera as those are too much for my mother to handle. Overall the phone is decent but the individual who would use it should have decent cognitive capabilities. It is straight forward but does have 'extra steps' just to make a call which could over time become annoying.

Good phone for seniors with vision or hearing problems. Fairly easy to setup. Otherwise, Lively offers great help.

Bought phone for my father, love the size of buttons but wish phone would be easier to make a simple phone call. Yes you can have contacts on speed dial, however not everyone in your contacts will be out on speed dial. When you select a contact you have to press ok like 4 times before you can place the call. Other than that phone works good and volume a great as well.

Pretty easy to use - check dates - some have been in stock for over a year and need additional updates- we thought we had it all set up with a customer service person…… But it still wouldn’t work right - just needed that customer service person who knew about the updates - 4 tries to get someone that figured it out

This is the perfect phone for me. I love the red color. My favorite color. I am not very "tech" I just want a simple phone to talk on. I am so pleased the phone comes with an instruction book and people to call if help is needed. The woman in charge in the Best Buy store is very knowledgeable and helped me a lot. The monthly price is amazing. I am so very pleased!

Purchased for my 91 year old mother. She really likes the convenience and ease of use. Great service!

Brought this as a Christas present for my mom and she loves it!

Good cell phone for a senior who needs to keep it simple.

3 Stars - an average phone. Sound quality and volume is good, menu system is clumsy with way too many buttons to push to get anything done. It needs a “Delete All” menu item for voice-mails and especially for texts. Text messages display in a “window”, which makes them narrower than the screen. When you access a text the text menu stays on the screen and covers half of it so scrolling is mandatory to read even very short messages. Battery life is okay, I never use the camera so no opinion on it. So far I'm happy with Lively's service. This phone is not great, but it gets the job done. If you don’t want to deal with a “smart” phone you don’t have many options. I wish they could have upgraded my old “LG Env3" phone to 4G. That was an outstanding phone.

This was an EXCELLENT choice for my father who is in a nursing home. We were able to easily program speed dial buttons so he doesn't need to enter 10 digits. It fits nicely in a pocket so he can take it with him to meals and activities.

This is a perfect cell phone for an elderly person. The display is has large information. The keys are large and has an optional emergency button. Depending on the plan you chose. it does cost $5.00 to go paperless. surprised us. But still a good option.

I really haven't had the chance to really get into all of the features, but so far, it appears to be just "my cup of tea". Just what this "ole foggy" was looking for! Ray Harms (87 years young)

I bought this for my husband as an easy to use flip phone since he won't learn to use a smart phone. He learned to use it when someone programmed most used phone numbers, but still doesn't use it.

This phone fits all the needs for my eighty three year old father! It's simple and works well.

My 96 yr old dad was having a hard time with the smart phone, set him up with the jitterbug flip 2 and he has had no problems. We can actually get thru to him when we call now. Alex at Best Buy was awesome in helping us find the perfect phone for my dad!

This is my mother's third flip phone. It is easy for her to use.

This Jitterbug Flip2 phone replaced my old one which was beginning to die from old age. This new works great.

great update - easier than old one-great way to charge

This phone has been a blessing. Very senior friendly, and easy for my 86 year old cognitively impaired mom to use. The charger stand makes it very easy for user's with limited use of their hands, or problems with eye sight. Service provider uses Verizon towers making service in rural area's a none issue.