Customer Ratings & Reviews

Got this phone for my 90 year old mom because the flip phone we got from Verizon was not user friendly. This one is. We had to switch service from our Verizon family plan and connect hers to the Lively carrier. It was worth the trouble to port her number. The Lively customer support is more accessible and personable than Verizon’s.

My Mom likes the phone. Its a great phone. Its easy to answer the phone she just have to open the flip . The key pad are visible easy to type. Its a user friendly. And it has great features she can easily take pictures . I've heard this Jitterbug before , I should have bought it long time ago. Oh well , i've finally found the perfect phone for my Mom. And its worth the price. Thanks to the JITTERBUG for making this amazing phone .....

Very basic phone with large numbers. If you have an elderly parent/grandparent this is the perfect phone for them. The only thing we found annoying was switching her account from her old phone to a new one. When you do you need the person that owns the account to do it. They won't let the son or daughter do it, you have to have the voice of the actual account holder.

the phone is exactly as advertised a phone with no internet browser and big keys very helpful for those who do not want an internet phone. the only draw back about this device is that, it does not let you access your texts when you are in a phone call.

I bought this flip phone for my older brother. It works great and has good reception. Also because of the easy to read keys and screen it works just right for him. He learned how to use it with ease.

great update - easier than old one-great way to charge

Love this phone, Have had a few orginal jitterbugs and loved them all, This model is the new one and i love it as the numbers are perfect size for me with my vision. and easy to use... (Still learning a few things on it) perfect size and not all that internet stuff) recommend this for anyone but especially seniors. Thank you Best Buy for carrying these and as I said small enough to fit in your pockets , especially cargo style shorts . Easy flip top to see. Only issue i don't like which is same on many phones, is that the screen goes off when I am still trying to read the fine print stuff. YOu won't be sorry for getting one.

Nice large buttons and display. Helpful customer service at Lively.

Just wright for 87 year old. Bright color so can see and the number are big and it easy to us.

This is my mother's third flip phone. It is easy for her to use.

Best Flip Phone... ever. Large font, good speaker, & easy to use. Love it. Trust me, I have been through more than a few phones. Wish I would have done it years ago. I'm 70 y.o.

Purchased this for my 97 year old mother who had increasingly had difficulty in using her smart phone. She had been so frustrated in trying to call family members and receiving calls from them with little success. This phone has changed all of that!! She now places and receives calls with no difficulty, and is truly enjoying phone communication.

I bought this for my 82 year old mother. She had difficulty using other cell phones. We thought this would be easier. It has been. My mother now can answer her phone and dial out. I love the emergency red contact respond call button.it works! My mom pushed it and they called me.

Newer Jitterbug is improved in keys visibility. It was simple to transfer from my old settings onto the new device. Best Buy gave me the Lively Customer Service number and preliminary do’s and don’t’s. It took just minutes and the Jitterbug rep stayed on with me to answer any questions

Love it! So glad they offer two colors I chose red The numbers are big. It is so easy to use it’s perfect phone for seniors.

Good phone for seniors, easy to use, easy to see and hear, covers all the needs.

Good phone for seniors with vision or hearing problems. Fairly easy to setup. Otherwise, Lively offers great help.

Good cell phone for a senior who needs to keep it simple.

This is the perfect phone for me. I love the red color. My favorite color. I am not very "tech" I just want a simple phone to talk on. I am so pleased the phone comes with an instruction book and people to call if help is needed. The woman in charge in the Best Buy store is very knowledgeable and helped me a lot. The monthly price is amazing. I am so very pleased!

Got this phone for my 93 year old mother. She is incapable of using a smart phone so a simple flip phone is ideal for her. It's so easy to operate. Just open the flip to answer calls and close it to hang up. It also puts the phone number right on the display so it's easy for her to give her number out without having to memorize it.