Customer Ratings & Reviews

My 96 yr old dad was having a hard time with the smart phone, set him up with the jitterbug flip 2 and he has had no problems. We can actually get thru to him when we call now. Alex at Best Buy was awesome in helping us find the perfect phone for my dad!

Love it! So glad they offer two colors I chose red The numbers are big. It is so easy to use it’s perfect phone for seniors.

One of the best flip phones out there. Found out easy to activate

The phone is a simple, basic phone with big butons for seniors that only need to talk (primarily) and text (occassionally). After being assured that Best buy would move the contacts from the old phone (Samsusung 10 Android) to the new phone, the Best buy rep expoerted all the contacts to a SD card - and charged me for it - and then after 10 minutes, said there were too many contacts and that we would have to move them manually without providing any instructions. Once we tried there was no way to access the SD card in the Lively phone and were told that they have to be manually input. Bottom line line - decent phone for seniors but Best buy "total Tech" is a joke and doesn't deliver what they promise - is that fraud?

My Mom likes the phone. Its a great phone. Its easy to answer the phone she just have to open the flip . The key pad are visible easy to type. Its a user friendly. And it has great features she can easily take pictures . I've heard this Jitterbug before , I should have bought it long time ago. Oh well , i've finally found the perfect phone for my Mom. And its worth the price. Thanks to the JITTERBUG for making this amazing phone .....

I love this simple phone. My parents who are not tech savvy can use it with ease. And the emergency button on the phone!!! Excellent!!

This phone has been a blessing. Very senior friendly, and easy for my 86 year old cognitively impaired mom to use. The charger stand makes it very easy for user's with limited use of their hands, or problems with eye sight. Service provider uses Verizon towers making service in rural area's a none issue.

Hate the way you have to text, the phone ringer isn't loud enough. can hardly hear it. other than that it works ok. and the fact I lost it already.

Love this phone, Have had a few orginal jitterbugs and loved them all, This model is the new one and i love it as the numbers are perfect size for me with my vision. and easy to use... (Still learning a few things on it) perfect size and not all that internet stuff) recommend this for anyone but especially seniors. Thank you Best Buy for carrying these and as I said small enough to fit in your pockets , especially cargo style shorts . Easy flip top to see. Only issue i don't like which is same on many phones, is that the screen goes off when I am still trying to read the fine print stuff. YOu won't be sorry for getting one.

I bought this for my 82 year old mother. She had difficulty using other cell phones. We thought this would be easier. It has been. My mother now can answer her phone and dial out. I love the emergency red contact respond call button.it works! My mom pushed it and they called me.

Bought this for my 85 year old mother in law. Her eyesight is poor. This phone suits her very well. We programmed the numbers for quick dial and she is now able to have regular phone conversations with family. Definitely recommend.

Easy to use phone. One flaw is with the the button controlling the volume and silence of the phone is on the side and easy to accidentally put the phone in silent mode.

I bought this for my husband as an easy to use flip phone since he won't learn to use a smart phone. He learned to use it when someone programmed most used phone numbers, but still doesn't use it.

It is more compact than my previous HP printer. I absolutely love this printer, easy to set up, quiet, quick and I don't have to change ink cartridges. Once I factored in the cost of cartridges over the year etc it was a no brainer. I also want to thank the HP rep in the Boynton Beach store he was most helpful.

This phone does the job: make and receive calls. Although the interface is fairly straight forward, this is not a good option for elders with early-mild dementia. Got this phone for my elderly mother and every day is groundhog day with explaining how to navigate it. She is also the type who never wanted to learn how to do anything for herself ever so that is the second portion of the battle. There are plan options but we did not select the plan that enables the emergency alert/call so I cannot review that specifically. We also did not set up texting or test out the camera as those are too much for my mother to handle. Overall the phone is decent but the individual who would use it should have decent cognitive capabilities. It is straight forward but does have 'extra steps' just to make a call which could over time become annoying.

Pretty easy to use - check dates - some have been in stock for over a year and need additional updates- we thought we had it all set up with a customer service person…… But it still wouldn’t work right - just needed that customer service person who knew about the updates - 4 tries to get someone that figured it out

I bought my Mom another Jitterbug flip phone. It's very easy to operate the phone even if you dont read instruction book. Calls are clear. My only issue is Jitterbug needs to charge out batteries instead of being made to buy new phone. Congress made a law saying you are supposed to replace the battery at affordable rate not be required to buy a new phone. The good news is the phone lasted 5 years before battery died and is still very affordable, compact and light weight. Overall, love the phone, the billing and excellent customer service!

The phone itself gets 5 stars. -1 star for the service being both geared to seniors and also too obtuse for seniors to use. If you have to have the grandkids set up the phone, it's not really geared to seniors, now is it? That said, the actual service is great - it works everywhere, their tech support resolves most issues quickly and properly, and the features of the phone are as advertised. It lasts pretty much forever on a single charge, is easy to see and find, and is just a great, basic phone for older people (or teenagers who don't need social media).

A very simple phone that is great for the elderly or anyone that is averse to smart phones. As a smart phone owner I had to resort to reading instructions to set up speed dial for my elderly mother. But...phone is simple to use on a routine basis...open the lid, dial the number or press the speed dial #, talk and hang up by closing the phone. Can only hold a maximum of 9 numbers on speed dial but that is plenty for someone without too large of a contact list.

Bought phone for my father, love the size of buttons but wish phone would be easier to make a simple phone call. Yes you can have contacts on speed dial, however not everyone in your contacts will be out on speed dial. When you select a contact you have to press ok like 4 times before you can place the call. Other than that phone works good and volume a great as well.