Customer Ratings & Reviews

I was happy with the low price and the quick delivery from Best Buy. My aunt at 90 is having trouble figuring out how to use it. She has never used a cell phone before. I found it easy to understand and use.

This is a great phone for someone who just needs to keep in touch with talk and text. No internet. Small and compact, easy to use!

I love my Jitterbug flip phone. The only problem I see is the volume button goes to silent easily. A person needs to make sure the volume button is on Maximum to be able to hear the notifications and phone ringing. It is a great phone and very easy to use.

Purchased this phone for my father n law it is easy for him to use and loud enough for him to hear

I first bought the Jitterbug smartphone for my aunt (75) and I thought it was great. It was so easy to use and had a lot of programs on it, but she had trouble with it, so we returned it and got the Jitterbug flip phone instead. My dad (81) also has the Jitterbug flip phone for over a year now and both of them are pleased with the product. It is simple and easy to use. There is also a max volume setting for seniors with hearing issues. Neither of them text or take photos so I can't comment on the camera. Overall, great basic flip phone.

Best phone for simplicity and use for my 82 year old Mom. Her arthritis in hands makes using phones tough and this one she can open, read and use all the buttons. Very Pleased with this purchase!

This is an OK phone. Bought it for my mom, so she can reach me if the landline is down. We've had flip phones before, but this is nothing like them. I suppose, once you get used to it, it is probably simple to use, but it's not as intuitive as other phones of this design. I've used cell phones for at least 25 years & in not afraid of tech. I find it difficult to teach her to use it. On the other hand, it's less expense than having another line on Verizon.

Great phone, Best buy is my go to place to shop.Thank You

Bought this for my 92 y.o. step-father. It is a handy little flip phone for 'use as a back-up to an IPhone or Samsung flat screens. It is challenging for seniors with memory difficulties. I have had problems getting the settings to lock. Seems the buttons on the right side of the phone easily unlocks the settings ie: "speed dial" when handled. A very poor design. Would not purchase if there was a more simple phone available.

Nice phone for elderly users. My dad uses it for shopping trips and whenever he leaves the house. My dad is 85 years old so the simplest phone is all he needed. It also is affordable for him since he doesn’t use WiFi and the cost is locked into a monthly payment.

it does what is expected of it. Compact, stylish, unobtrusive. What more could we hope for?

Easy for the senior that refuses to change or has problems with technology. Flip it open and the buttons are easy to see and the screen is large and has a simple format. This is perfect for the person that doesn't care for desktop pictures, but just wants to use the phone for calls.

Nice little phone. No problems with it. We named it lady bug.

my husband loves it. he can operate it & he can hear what is being said.

I have had the phone only two days, but I certainly like it so far. Unlike the smartphones that I've had, there's no guessing nor getting a surprise when you push a key. Great for us octogenarians!

The Jitterbug Phone came through just as it was advertised. Easy to use with great clarity and power even in dubious areas of the city. I've given it five stars for all of my fellow senior friends to behold. It's simply ... THE BEST!!!!

Excellent product. Very easy to use. Purchased it because of its simplicity. Large buttons make it easy for my wife who has vision issues. Support in setting it up was excellent.

Simple to use and allows handicapped family member who only has use of one hand, to call and text without all the issues related to smart phones. Both phone and service priced right.

Create phone for my elderly parents it is perfect . Easy to use,Big numbers, Emergency button has everything they need. The speaker is great, good sound.

Convenient and easy to use. Sturdy build and attractive.