Customer Ratings & Reviews

Got this phone for my 90 year old mom because the flip phone we got from Verizon was not user friendly. This one is. We had to switch service from our Verizon family plan and connect hers to the Lively carrier. It was worth the trouble to port her number. The Lively customer support is more accessible and personable than Verizon’s.

Just wright for 87 year old. Bright color so can see and the number are big and it easy to us.

This is a good phone and I would use it if I didn't have so much going on that my phone helps me organize. I bought the phone for my brother who is hard of hearing. I turned the phone up all the way and put it on vibrate and he still had issues. That part hasn't changed, but I had to get him a captions phone so he could read anything he didn't hear well enough. Really sad the phone didn't work out.

The simpliest basic phone I have ever tried. And it is easy to read the display and use the touch display for someone with hand tremors.

I picked this up for my mom who has problems using a smartphone. I setup it up quickly & I love the “Red Star” button so you can set that up to call a certain contact or contacts (like me & brother) instead of 911. Big buttons and Speaker phone works like a champ.

I purchase this Jitterbug as a gift for an elderly neighbor. My neighbor loves the phone. I set it up for her and she is well pleased. I highly recommend this Jitterbug for people who can't maneuver all the bells and whistles of an iPhone. For basic calling and receiving calls and messages, it fits the bill. Also, Customer service is very helpful if and when there is a problem.

Big numbers, attractive case, easy to pocket & easy to use.

I bought this for my 82 year old mother. She had difficulty using other cell phones. We thought this would be easier. It has been. My mother now can answer her phone and dial out. I love the emergency red contact respond call button.it works! My mom pushed it and they called me.

Easy to use, great phone. Best buy staff is very helpful and knowledgeable

I am a 34-year-old male. I work full time. I am a father and a husband. Downgrading from the most current iPhone to this old-school flip phone has been the greatest decision I have ever made. This phone allows me to do exactly what phones were originally designed to do: communicate with my loved. Over the years I have seen technology continue to tighten its grip on the minds of its users. I was one of those users. Once I deactivated my iPhone, ported the number to my new Jitterbug, and flipped open my new friend, I could feel the heaviness being lifted off. I felt the grip loosen. It was about my family again. It was about life, love, and the outdoors again. I felt free. This may just seem like a small, simple flip phone.. but to me it is freedom. It is worth more than the price.

Very basic phone with large numbers. If you have an elderly parent/grandparent this is the perfect phone for them. The only thing we found annoying was switching her account from her old phone to a new one. When you do you need the person that owns the account to do it. They won't let the son or daughter do it, you have to have the voice of the actual account holder.

I bought my Mom another Jitterbug flip phone. It's very easy to operate the phone even if you dont read instruction book. Calls are clear. My only issue is Jitterbug needs to charge out batteries instead of being made to buy new phone. Congress made a law saying you are supposed to replace the battery at affordable rate not be required to buy a new phone. The good news is the phone lasted 5 years before battery died and is still very affordable, compact and light weight. Overall, love the phone, the billing and excellent customer service!

Simple phones have come a long way. My 99-year old grandmother needed a phone while away from home, and this does the trick. Nothing too complicated - speed dial helps her call me or my mom easily, and it's compact and comes with a charging port that allows the phone to stand up on her nightstand. Glad I found this!

Good phone for seniors, easy to use, easy to see and hear, covers all the needs.

Flip phone purchased for my elderly mother. It has limited features which is perfect for her and what she has had in the past. She prefers this size over the smart phone offered. Service at Best Buy was excellent.

Associates very helpful. The ease of purchasing and setup. Ideal for the elderly individual purchased for. Great features.

It is more compact than my previous HP printer. I absolutely love this printer, easy to set up, quiet, quick and I don't have to change ink cartridges. Once I factored in the cost of cartridges over the year etc it was a no brainer. I also want to thank the HP rep in the Boynton Beach store he was most helpful.

Needed an easy to use mobile phone without the bells and whistles. This was it. Grandma doesn't see very well and is a little shaky. It was easy to program the phone for speed dial numbers and she has a large print "menu" of which number calls who to help out. Answering and "hanging up" by simply opening and closing the phone are the intuitive steps she needs. I see some of the older reviews calling out the lack of these features so Lively must be listening. She'll never use it to take a picture or exchange a text so can't speak to that. Phone and plan was easy to get set up and get connected and economical. Met our needs.

3 Stars - an average phone. Sound quality and volume is good, menu system is clumsy with way too many buttons to push to get anything done. It needs a “Delete All” menu item for voice-mails and especially for texts. Text messages display in a “window”, which makes them narrower than the screen. When you access a text the text menu stays on the screen and covers half of it so scrolling is mandatory to read even very short messages. Battery life is okay, I never use the camera so no opinion on it. So far I'm happy with Lively's service. This phone is not great, but it gets the job done. If you don’t want to deal with a “smart” phone you don’t have many options. I wish they could have upgraded my old “LG Env3" phone to 4G. That was an outstanding phone.

Bought phone for my father, love the size of buttons but wish phone would be easier to make a simple phone call. Yes you can have contacts on speed dial, however not everyone in your contacts will be out on speed dial. When you select a contact you have to press ok like 4 times before you can place the call. Other than that phone works good and volume a great as well.