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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 113 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the Lively Mobile2 All-in-One Medical Alert for its ease of use and reliable fall detection. Many appreciate the long battery life and the added security of GPS tracking. The device's waterproof design and compact size are also well-received, along with its affordable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 113 reviews
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great safety tool for an aging parent and gives peace of mind to everyone. The only snag was setting the service up wasn’t easy and had to call customer service to do it. Customer service indicated that Best Buy was supposed to assist when we bought the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively Mobile for Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lively Mobile for Mom will help her stay in her own home as she ages. And gives me some peace of mind even though i live next door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively mobile 2 medical alert

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mybwife had one for 2 years and it worked when she needed it. I needed something and some others cost $100/mo and 3 yr contract. NOOE, this one is reasonable, I live alone now and added the fall protection. We only know for sure its great - when we need it. I chose it because of wifes experience, I get quick customer service when I do call, no contract, so I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, easy to set up and activate. the people at the call center are very kind and personable. love the fact that its on a cellular network and will go anywhere my mother goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Medical Alert

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting to see, my mom has it and it works great. Waiting to see how my brother in law likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lively medical alert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to et up and use. My only issue is the monthly fee which is higher than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Lite alert

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really lite and easy to use price is very reasonable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Had trouble getting device to connect to servers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get this to replace my old Lively Medical alert. Was very easy to set up and make the transfer. Also was better to buy at Best Buy than direct from Lively becasue was the same cost, but no shipping fee and got Best Buy reward points.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must-have

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for peace of mind for anyone with Mobility or balance issues. Very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice find!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and good service. Better than the rest and cheaper too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy; gave this to my Mom and the very next morning she fell and 911 was there when we went in. It did what it was supposed to do. Just be careful when putting in emergency contacts. I did this but must have not saved them as we didn't get notified when she fell. We just happened to go over there when 911 was there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is as advertised, however it does require charging every 2-3 days and sometimes requires a frequent reboot. Which can be troublesome for older folks to have to deal with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lively

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product. Tested it and received immediate response. One thing noted it does give a precise location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Medical Alert

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've recently purchased the item, and so far so good. Registration, and activation went without glitches. I believe it's a good and wise investment, plus the price is affordable in comparison to others that tried to upsell on options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for the older model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the device as a replacement for the one my mom has had for 4 years. It is much lighter and she said she like it more because it is compact. The activation was a bit of a challenge with Lively because we already had an account and we were just getting a new device but it all worked out in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our aunt and so far its provided peace of mind for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good product and the necklace part is fall detection so if you fall it detects it and sends help right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lively good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    responsive and what you need when caring for an elderly one at a distance. pricey but worth it for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has saved my mother life it's a must have.

    I would recommend this to a friend
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