Customer Ratings & Reviews

The device is not big or bulky. Small and not heavy around around the neck. Lanyard clips magnetically to prevent easy loss.

Once I fell and injured myself, I knew I needed to get some sort of alert system. The Lively Mobile 2 seemed perfect. It was lightweight, comfortable to wear, easy to charge, and best of all I could talk directly into the pendant. I feel safer with this device. I wish I bought it sooner.

works great, easy to set up and activate. the people at the call center are very kind and personable. love the fact that its on a cellular network and will go anywhere my mother goes.

It's easy to use. Only down side are the flashing lights as it charges at night.

Waiting to see, my mom has it and it works great. Waiting to see how my brother in law likes it.

Really lite and easy to use price is very reasonable

Good size and good service. Better than the rest and cheaper too!

This device has saved my mother life it's a must have.

I purchased this for my mother, who is 93 and lives on her own. It was easy to set up and is convenient for her to wear at home and when she is out and about. The initial cost was low and the monthly cost is equitable. With the app we can see her location and it provides us with the security to allow her the independence she enjoys!

Bought the device as a replacement for the one my mom has had for 4 years. It is much lighter and she said she like it more because it is compact. The activation was a bit of a challenge with Lively because we already had an account and we were just getting a new device but it all worked out in the end.

Works great and no complaints. Needs service but it’s not expensive

We like the ease of use. I am a little frustrated with the battery life. Seems we are finding the battery at a critical level quite frequently. I am sure we will figure out a charging schedule to help resolve the problem.

Easy to et up and use. My only issue is the monthly fee which is higher than I expected.

These work really well and the call center is phenomenal.

Purchased this item for my Grandmother. The setup was easy and fairly quick. Usage instructions were easy to explain and understand for my Grandmother. I especially liked being able to purchase in the store and pick up the same day versus order online.

Seems like a great safety tool for an aging parent and gives peace of mind to everyone. The only snag was setting the service up wasn’t easy and had to call customer service to do it. Customer service indicated that Best Buy was supposed to assist when we bought the unit.

Mybwife had one for 2 years and it worked when she needed it. I needed something and some others cost $100/mo and 3 yr contract. NOOE, this one is reasonable, I live alone now and added the fall protection. We only know for sure its great - when we need it. I chose it because of wifes experience, I get quick customer service when I do call, no contract, so I am pleased.

Excellent device for peace of mind for anyone with Mobility or balance issues. Very easy to set up and use.

Very happy with product. Tested it and received immediate response. One thing noted it does give a precise location.

I Had trouble getting device to connect to servers