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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 2320 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 4K Pro 4096 x 2160 Webcam for its excellent image quality, ease of use, and simple setup. Many also appreciate the wide field of view it provides. However, some customers have expressed concerns regarding the software, focus, price, connectivity, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,319 reviews
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 4 out of 5 stars

    Great, but not the most user friendly

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, I use it everyday. It was very straight forward to plug into my computer and go. However, the default auto exposure/focus is a little sensitive; and I found myself with grainy video often. I’ve seen gone in and downloaded LogiTune; which allowed me to adjust settings to what I think looks best. However, it leaves more to be desired in the “set it and forget it” concept. Overall though, I do recommend this camera

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We’re glad you like the webcam, and we appreciate your input to help us get even better. We are always looking for ways to improve our products and your feedback is valuable to us. Logitech

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    A high quality, easy to use Webcam!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for work, and I'm beyond happy. It works straight out of the box and is very easy to use. I use it for Zoom calls at work and socially via Facebook Live. I love the noise-cancelling feature. I highly recommend this webcam.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words. We're pleased that you're finding the 4K Pro Webcam easy to use and that it's enhancing your video conferencing experience, both professionally and personally. We appreciate your recommendation. Logitech

  • Rated 5 out of 5 stars

    Great webcam

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a virtual job interview for a F100 company! The panel interview was impressed by the photo quality. In addition the Gsync app had great features to optimize my room lightening. Would recommend 10/10. Did not feel flimsy, and very well made.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Best Webcam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best webcam ever, i use it for streaming on twitch and looks so clean and smooth.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear that you’re enjoying your Logitech device. Your feedback is a big part of what helps us grow and continue to serve our users better. Thank you for choosing Logitech and for being part of our journey. Logitech

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great webcam.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This webcam is the best one I could really find. I am a brand person depending on what the item is but almost every accessory I have is Logitech and I have never had an issue with any of them. The webcam looks great with a decent amount of light it only looks a bit grainy at night. But turning on one light fixes it all. Camera picture is great as well. I mainly use it to stream from time to time. Great buy and would recommend. The only thing is the mount slightly gets in the way of the screen but it could be fixed by adjusting it carefully I just have been too lazy and doesn't affect me much. Also comes with a camera cover when you don't want to be seen. Mic is decent but I use a different one. Picture is on a 24.5in screen

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent web cam. 4k video is excellent with isolated audio. Video calls are excellent. However price could be low.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're thrilled that your Logitech 4K Pro Webcam has been an excellent purchase for you, providing excellent 4K video and isolated audio for clear video calls.
      We also appreciate your feedback regarding the price point and will certainly pass that along to our team for consideration.

      Thanks for sharing your experience and for choosing Logitech! Logitech

  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Great camera for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and very clear video. Make sure you have the right computer requirements to film in 4K. Some computers are not set up to handle recording in 1080 or 4K. I do tutorial videos for work, including using Zoom, and Skype. I also have a YouTube channel for fun videos and I love I didn't have to buy an expensive SLR camera to accomplish this. The software Logitech offers is easy to use as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi glad to see you're getting the best picture quality form your 4K Pro Webcam! If you ever have to record, check out the Logitech Capture software. Continue to enjoy!

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is extremely high, I'm very pleased, had a gr8 young man from geek squad Installing a new large screen and he recommended this camera for my laptop, he has done other installs for me at home, and he was correct, my pics too my friends on Skype are superior quality, I'm a real fan of Best Buy, truthful, helpful tech here in Stillwater, okla. I will use their services.....again!! Frank

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    4K Pro Video and Windows Hello Authentication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using the Logitech 4K Pro Webcam with Microsoft Teams for video conferencing. The video quality is awesome and the webcam also provides a depth camera to use with Windows Hello authentication. It simply measures your face in 3D and then authenticates you, logging you into Windows, using Windows Hello within Windows 10. Much easier, and more secure, than passwords.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Good stream camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to setup. Google is your friend if you run into any problems. Plenty of YT videos as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback! The BRIO 4K Pro sounds like a great choice for you, especially with the impressive image quality and the ease of setup. The online community is a great bonus for finding tips and tricks.

  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is pretty good. I don’t stream or anything like that. It was purchased mostly for virtual meetings that I continuously have. It does the job well and offers settings to allow you to clear up the video quality. I got this on sale which made this a good deal. I believe the new one is out. I would recommend that one first, but if you can find a deal for this one, give it a go.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech - 4K Pro. We're glad to hear that it's working well for your virtual meetings. We appreciate your recommendation and hope you continue to enjoy using the camera.

  • Pros mentioned:
    Image quality, Setup

    Rated 3 out of 5 stars

    Sharper Picture Please

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as looks it's a nice camera, is pretty sturdy, stand is nice. Setup is quick and almost painless. The picture left something to be desired. Says 4k on box and im having a heck of a time getting 4k picture. I have older cameras that give me better picture. Wish picture was sharper and more defined. Unsure if worth what i paid for it but I will find a use for it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for your valuable feedback and we regret the inconvenience that has been caused. We'd recommend you to check out the below article for more information on 4K resolution:
      https://support.logi.com/hc/articles/4402385599511 In case you need further support, please feel free to reach out to the Logitech Support team.

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Amazing for Streaming and Recording!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the quality of this product, I currently use it for streaming on twitch. Many pros about the camera as well. One is that you don't have to download any 3rd party application for it to function, once you plug it in you are good to go. The camera is truly 4k and the lighting in it is superb. I don't have to buy any studio lights because the balance of the camera does the job on its own.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Yessica, we're glad to see you're loving the crystal clear quality of the 4K Pro Webcam! This one stop shop is a great way to have the best video quality and easy setup in one box. Continue to enjoy!

  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Love my webcam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Literally plug and play. Picture is awesome. Love it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review of the Logitech 4K Pro Webcam! We're thrilled to hear that you found it both user-friendly and delivers exceptional image quality. We appreciate you sharing your experience!

  • Pros mentioned:
    Ease of use, Image quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great but not really necessary

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing, is easy to set up, but definitely overkill for 99% of people.

    I would recommend this to a friend
  • Pros mentioned:
    Field of view, Image quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great 4k webcam

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, high FOV and amazing low light performance.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great webcam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This webcam looks great and feels great. The software is easy to install and use. The webcam was perfect for my streams and Zoom business calls. The quality of the camara is great. The webcam fits perfect on any monitor and is compatible with most standard stands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback highlighting the webcam's impressive video quality, user-friendly software, and versatile design is greatly appreciated. It's fantastic to hear that it's been a great addition to your streaming and business call setup.

  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Good, but there are better for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech 4K Pro is a pretty good package. It has the high definition image and decent sound capture that makes for a good webcam. The light compensation was not as good as other less expensive webcams. It didn't have as wide a field of view as others. I also found that the lack of a "follow-me" feature surprising. Ultimately I went with the Anker C300, which is not a 4K webcam, but just had better features for much less money.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Best Image I have ever seen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This web cam takes the sharpest most beautiful images I have seen. I always have the best video on all my Zoom chats. It also does Windows Hello to sign me onto my desktop seamlessly. The microphone is very good. I'm so glad these are finally available after months of the Covid shortage for webcams.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi danaross, Thank you for this rave 5-star review of the 4K Pro Webcam---your feedback is greatly appreciated. If you haven't done so already, I highly suggest downloading Logitech's Camera Settings software (Here's a link: https://support.logi.com/hc/en-us/articles/360040250693-Download-Stub-4K-PRO-MAGNETIC-WEBCAM). This provides easy access to camera controls so you can customize them to your liking. Hope that you found this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Winning clarity!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This webcam is seriously impressive! It gives you super clear video with vibrant details and sharpness. No matter the lighting, it always captures a great image. Plus, it looks sleek and you can set it up easily. Whether you're into video calls or content creation, this webcam is a winner for sure!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're impressed with the Logitech 4K Pro Webcam! It's designed to deliver exceptional video quality, even in challenging lighting conditions. Thank you for choosing Logitech and for sharing your positive experience.

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