Customer Ratings & Reviews
- Model:
- 960-001390
- |
- SKU:
- 5761912
Customer reviews
Rating 4.7 out of 5 stars with 2362 reviews
(2,362 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the excellent image quality of this product. They also highly value its ease of use, straightforward setup, and wide field of view. However, some users have expressed concerns regarding compatibility, occasional connectivity delays, and the accompanying software. Additionally, there are mentions of the camera's focus issues and its perceived high price.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Wanted to love it but under delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the reviews sounded great but... it really under deliver. I wanted it for streaming and it made me have a weird yellow color tone and the image quality just did not look great... I'm attaching two pictures: 1st one is the Logitech web cam 2nd one is my Mac webcam.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are so sorry to hear that your Logitech webcam didn't meet your expectations. We understand your frustration with the color tone and image quality issues, especially since you were looking to use it for streaming. We recommend contacting BestBuy to explore replacement options.
Rated 5 out of 5 stars
One of the best 4k streaming cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best streaming cameras for little to no light at all. The only thing is if you are a console player you have no setting available like if it was on a computer.
I would recommend this to a friendRated 5 out of 5 stars
Great color
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get to look at my large screen that’s directly in front of me. I use it with my work meetings.
I would recommend this to a friendRated 2 out of 5 stars
Better to buy the cheaper C922
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are many areas in which my C922 outperform this webcam. The picture is very grainy and streaky. Under low light and under bright light, this under performs. I only use this as a secondary camera to aim at paper or boards while I am teaching. I was open to use it as the primary...but oh well.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great webcam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great webcam for the price, has various lens angles
I would recommend this to a friend- Pros mentioned:Image quality
Rated 5 out of 5 stars
QUALITY 11/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this webcam is honestly one of the best upgrades i have made for my setup the 4k quality is insanely sharp and makes everything look super clean and professional whether i am recording or on a call the detail is just next level the auto focus and lighting adjustment work perfectly even in low light it still keeps a clear and smooth image which is clutch if you do content or stream at night the built in noise canceling mic is way better than expected it cuts out background noise really well and makes my voice sound clear without needing extra equipment the build quality feels premium and it was really easy to set up just plug it in and it works no stress at all overall this webcam is worth it if you want high quality video and solid audio in one device definitely a top tier choice. BUY THIS YOU WON'T REGRET!
I would recommend this to a friendBrand response from Logitech
Posted .We’re thrilled to hear the 4K Pro has taken your setup to a professional level with such sharp detail and effortless low-light performance. It’s great to know the noise-canceling mic and "plug-and-play" simplicity are making your streaming and recording stress-free!
- Pros mentioned:Image quality, Setup
Rated 5 out of 5 stars
Crystal Clear; Great for Webconferencing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for the best quality webcam to replace a good but aging Microsoft HD webcam. I do videoconferencing all day long and so I wanted to best possible picture quality. It has seemed that the last few years there hasn't been that much innovation in this area, so I finally decided to move to my next camera when Logitech's 4K camera came along. Yes this is a pricey camera. But if you're using a webconferencing system like Zoom that supports HD, the picture quality is absolutely crystal clear. I had no issues setting up the camera, although I recall there not being much in the way of documentation. I just went to Logitech's website and downloaded the software for the camera and it worked. I will say that I have not really used the microphone at all as I use an external microphone so I can not speak to the audio quality. (By the way, having optimal lighting really helps all of these small cameras and this camera is no exception. I sit next to a window (at my side) and rarely need anything more than daylight to have very natural white-balance coming out of this camera.)
I would recommend this to a friend - Pros mentioned:Image quality, Setup
Rated 5 out of 5 stars
Great upgrade from my HD webcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, easy to use Software to make adjustments, a the image quality is a massive improvemet from my HD webcam
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the thoughtful review! We’re glad to hear our product is delivering the quality and convenience you were looking for. Your feedback helps us keep improving, and we’re grateful for your trust in Logitech.
- Pros mentioned:Image quality
Rated 5 out of 5 stars
Quality / performance better than expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great webcam! My mic went out on my older Macbook Pro, so after a bunch of research I got this one. The mic and video resolution are both great. I would recommend this to anyone who needs a webcam for video conferencing. The only thing that I wish I had considered was figuring out how to get the best height and angle based on my external monitor vs my seat height, where the logi 4k pro doesn't an angle option, but I was able to make it work to where it's not too low.
I would recommend this to a friendBrand response from Logitech
Posted .It’s wonderful to hear that our product is meeting your needs. Your feedback is incredibly valuable and helps us continue to innovate. Thanks for being part of the Logitech community.
- Pros mentioned:Image quality
Rated 5 out of 5 stars
Excellent 4K Webcam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech 4K Pro Webcam truly stands out as one of the best high-resolution webcams available today. The 4096 × 2160 (4K) video quality is incredibly sharp, detailed, and clear—perfect for remote work, virtual meetings, online interviews, and even streaming or recording professional-grade content. Colors look natural, low-light performance is impressive, and autofocus is smooth and accurate. The built-in noise-canceling microphone is another major advantage. It picks up voice clearly while reducing background noise, making conversations sound crisp even in busy environments. The webcam is easy to set up, works flawlessly with major platforms (Zoom, Teams, Google Meet, OBS), and includes plenty of customization options through Logitech software. Overall, this webcam delivers outstanding clarity, solid build quality, and excellent audio performance. If you're looking for a premium, reliable 4K webcam for work or content creation, the Logitech 4K Pro is absolutely worth it.
I would recommend this to a friendBrand response from Logitech
Posted .Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support!
- Pros mentioned:Image quality, Setup
Rated 5 out of 5 stars
Great purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this product from Best Buy, and I’m really happy with my purchase. The quality exceeded my expectations, and it works exactly as described. Setup was simple, and the performance has been smooth and reliable. Customer service and delivery were also great — everything arrived on time and in perfect condition. Definitely a great value for the price. I would highly recommend it to anyone looking for something dependable and well-made.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the glowing review of the Logitech 4K Pro webcam! It’s great to hear it surpassed your expectations with seamless setup and strong performance. Dependable tech and great customer service make all the difference—sounds like a top-tier purchase. Your recommendation means a lot!
- Pros mentioned:Ease of use, Image quality, Setup
Rated 5 out of 5 stars
Reliable, Easy-to-use camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech 4K Pro Webcam is easy-to-use--simply plug in and you are good to go. I use this webcam for Zoom sessions, and between the Epocam (using my iPhone), the laptop camera (MacBook Pro), or my Canon DSLR, the Logitech is the best all-around camera. All the other options I have tried were difficult and problematic. This webcam is really easy to set up. In dark or bright rooms, the camera performs well. My only wish is that Logitech would also provide a USB-C to USB-C cord so that I do not have to use an Apple dongle to connect to my MacBook Pro.
I would recommend this to a friend - Pros mentioned:Field of view, Image quality
Rated 5 out of 5 stars
Excellent webcam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this Logitech Brio 4k webcam for a couple weeks and I'm impressed by its image quality and features. The Brio image quality is better than the Logitech C922, but it should be at double the price. It's not hugely better, but I can notice the difference. When using the Logitech Capture software, this really unlocks the various features for making custom adjustments such as the Field of View whereby I prefer a tighter crop versus wide angle. The "HDR" function really does work and makes a difference in improving the exposure quality, especially when only available ambient light is used. But when using an external LED light source to light your face, it's better to have the HDR function disabled, otherwise the exposure will be too bright. For the most part, the auto focus works well in locking focus on my face. It's not perfect but works nearly all the time. The built-in microphone is okay too, but I prefer to use my Blue Yeti X USB mic for external audio which is far better quality. The supplied lens cover is sort of a joke as it doesn't lock into place and can easily be bumped off the webcam. The Brio doesn't come with a mini tripod whereas the C922 model does. The C922 webcam doesn't have the HDR exposure function in the Logitech Capture software, but the Brio webcam does have it. This Brio webcam including the C922 and other high end Logitech webcams are virtually all sold out most of the time so you need to keep checking the website for availability.
I would recommend this to a friendBrand response from Logitech
Posted .Hi CaseySC,
Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
- Pros mentioned:Ease of use, Image qualityCons mentioned:Price
Rated 5 out of 5 stars
Fast, easy to install. Good image quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It installs quickly and needs no drivers. The image quality is great. There's an app you can install if you want to use the more advanced features, but if you just need a Windows Hello devices or a webcam for video conferencing, this works with no muss or fuss. The mount works great, but might cover some of the image on monitors with thin bezels. The only real downside I can see is that it is on the expensive side.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Perfect Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech 4K Pro Webcam: An Exceptional Choice for Quality Streaming and Video Calls! I recently upgraded to the Logitech 4K Pro Webcam, and it has completely transformed my video conferencing and streaming experience. If you’re looking for top-notch quality, this webcam delivers on every front! The 4K resolution (4096 x 2160) is nothing short of stunning. The clarity and detail are incredible, making my video calls and streams look professional. Whether I’m in a meeting or broadcasting a live stream, the image quality is sharp and vibrant. The colors are accurate, and I’ve received numerous compliments on how great I look on camera! One of the standout features is its low-light performance. The Logitech 4K Pro utilizes advanced light correction technology, which means I look great even in dim lighting. This has been especially helpful for late-night meetings or when I’m working in my home office with limited light. The built-in noise-canceling microphone is a game-changer. It captures my voice clearly while minimizing background noise, making conversations much more pleasant. I no longer have to worry about distracting sounds interrupting my calls, and my colleagues have commented on the clarity of my audio. Setting up the webcam was a breeze. The USB plug-and-play design means I was ready to go in seconds. It easily attaches to my monitor, but it also has a tripod mount option, which gives me flexibility in positioning. I appreciate how simple it is to integrate into my existing setup. The sleek and modern design of the Logitech 4K Pro Webcam looks great on my desk. It’s compact yet stylish, making it a perfect fit for any workspace. Plus, the privacy shutter provides peace of mind when I’m not using the camera. Amazing Customer Service from Best Buy I also want to highlight the fantastic customer service I received from Best Buy. The staff was incredibly helpful during my purchase, answering all my questions and providing valuable advice on setting up the webcam. They even followed up with me afterward to ensure everything was working smoothly, which made the experience even better. As someone who streams and participates in video conferences regularly, this webcam has significantly elevated my setup. The 4K resolution is fantastic for content creation, ensuring my videos look professional and polished. It’s also fully compatible with popular streaming software and platforms, making it a versatile choice for creators. Overall, I couldn’t be happier with my Logitech 4K Pro Webcam. With exceptional video quality, a fantastic noise-canceling microphone, and easy setup, it’s perfect for both professional use and personal streaming. And with the amazing support from Best Buy, the whole process was seamless. If you’re in the market for a high-quality webcam that truly delivers, I highly recommend this one. It’s worth every penny!
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your kind words about the 4K Pro Webcam! We're thrilled to hear that it's exceeded your expectations and enhanced your video conferencing and streaming experience. Your feedback helps us understand the impact our products have on our customers. We're committed to providing high-quality products and exceptional experiences, and your positive review reinforces our dedication.
- Cons mentioned:Software
Rated 5 out of 5 stars
Awesome 4K webcam— recommend OBS Studio over Logi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No joke, this webcam is expensive, and I wouldn’t say go out and buy one at regular price, but when there’s sales and you can save around $50 for a good quality webcam. I had 1080p webcam also from Logitech and while it did fairly fine whenever I had to web-conference, there are moments when the quality or current view state in which you might not show up at all in the camera view because of poor lighting or when the camera changes it’s settings on you and even though I was using 1080p@30fps or even 720p@30 or 60fps, if there’s poor lighting, it wouldn’t help with the noise or lack of quality, clearness, and professionalism. Hence, finally I decided to try out the 4K model in hopes of understanding better quality options/recommendations/settings, etc. I’ve had this over 2 months now and it still continues to amaze me. P.s. don’t download the Logi or camera setting app for this camera on either Windows or Mac because they fail to utilize or allow you to access the features or alter certain settings. The Logitech apps fail to correct the white balance and will give you a green tint with noise even if you uncheck the auto function for white balance, it fails to. And for some reason, these apps don’t truly access the 4K video streaming/recording and still provide poor to moderate improvements in quality in 1080p and below. To truly make use of the 4K webcam for either streaming/recording/video-conferencing, you will need a software that is capable and I suggest a free and open source program called OBS Studios. I appreciate this program for making things simpler to play around with the camera settings. In Windows you can manually change a few of the settings like white balance, saturation, contrast, brightness, etc and also let you access the 4K quality but probably better to go down a resolution still but I have little no problems at 4K streaming thanks to gigabit internet and graphics card. I still can’t find these setting functions on my Mac though… Anyways, long review over. I would recommend this webcam when it’s on sale or when you’re sick and tired of your other webcam not providing enough lighting so you can be viewable or providing too much noise or exposure to try and compensate. It took sometime to truly try it out and find out what the webcam can actually do and then find those resources. Before finding and reading about OBS Studio, I thought my webcam was faulty or the driver was corrupt or that these webcam truly just suck, but it’s really that Logitech softwares suck and don’t allow you to customize or utilize the 4K webcam features so I can imagine a lot of negative reviews about this webcam is probably due to being limited to the Logitech softwares.
I would recommend this to a friendBrand response from Logitech
Posted .Hey there, and thank you so much for this awesome review! If you have any issues with the webcam in the future, please feel free to visit our support site for troubleshooting tips and tricks as well as warranty information. Thank you for being a Logitech customer!
- Pros mentioned:Ease of use, Image quality
Rated 5 out of 5 stars
Great computer camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good camera for the price. It fits over the top of computer with no effort and interfaces easily through USB. It has improved my video making exponentially.
I would recommend this to a friendBrand response from Logitech
Posted .We appreciate you taking the time to share your experience. Knowing our product is working well for you makes all the difference. Thanks for being with Logitech.
- Pros mentioned:Image quality, SetupCons mentioned:Focus
Rated 4 out of 5 stars
Great for Video Conferencing and At Home Use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy/fast setup with excellent options for adjusting the camera quality and focus for individual needs. Video quality is amazing and makes video conferencing so easy. I've also used this product for recording special holiday events at home. Attaching the camera to your computer or tripod is quick and easy, plus the rubber grip holds well. The auto focus can be a bit annoying if you're constantly moving back and forth. I usually turn it off. Definitely need plenty of lighting for best quality.
I would recommend this to a friend - Pros mentioned:Ease of use, Image quality
Rated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and very easy to use. Great when you have multiple monitors and don’t look at your main computer for meetings
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your kind words! We’re delighted the Logitech 4K Pro Webcam is performing well for you. Your feedback inspires us to keep pushing forward.
- Pros mentioned:Ease of use, Image quality
Rated 5 out of 5 stars
Logitech is Compatible with Nvidia Shield Android
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set the Webcam on top of a TV, connected the USB cable to a Nvidia Shield Pro, and launched Google Duo. Flawless and crystal clear video chat with my retired parents via Google Duo on their iPad and a separate call to my wife's iPhone were perfect. Literally Plug-And-Play. Based on Nvidia's KnowledgeBase, all Logitech Webcams should be fully compatible with the Shield devices on the latest OS. You will not have any of the Logitech software features available on Android TV via Duo. There is a note that 4K is only available on the latest Windows OS and I can't confirm (although it appears to be) 4K on the Shield. This 4K business class device is definitely overkill, but it can be easily be repurposed for improved video conferences on my LG Gram laptop and Acer Predator desktop. The Windows 10 OS will have access to all the software functionality and the full 4K. My previous Microsoft 5000 Webcam (good device but very old) provided video on the Shield but it wouldn't recognize the microphone audio. This Logitech device resolved the issue.
I would recommend this to a friend












