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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 2321 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 4K Pro 4096 x 2160 Webcam for its excellent image quality, ease of use, and simple setup. Many also appreciate the wide field of view it provides. However, some customers have expressed concerns regarding the software, focus, price, connectivity, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,320 reviews
  • Rated 5 out of 5 stars

    Great webcam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great webcam for the price, has various lens angles

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this product from Best Buy, and I’m really happy with my purchase. The quality exceeded my expectations, and it works exactly as described. Setup was simple, and the performance has been smooth and reliable. Customer service and delivery were also great — everything arrived on time and in perfect condition. Definitely a great value for the price. I would highly recommend it to anyone looking for something dependable and well-made.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the glowing review of the Logitech 4K Pro webcam! It’s great to hear it surpassed your expectations with seamless setup and strong performance. Dependable tech and great customer service make all the difference—sounds like a top-tier purchase. Your recommendation means a lot! Logitech

  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Crystal Clear; Great for Webconferencing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for the best quality webcam to replace a good but aging Microsoft HD webcam. I do videoconferencing all day long and so I wanted to best possible picture quality. It has seemed that the last few years there hasn't been that much innovation in this area, so I finally decided to move to my next camera when Logitech's 4K camera came along. Yes this is a pricey camera. But if you're using a webconferencing system like Zoom that supports HD, the picture quality is absolutely crystal clear. I had no issues setting up the camera, although I recall there not being much in the way of documentation. I just went to Logitech's website and downloaded the software for the camera and it worked. I will say that I have not really used the microphone at all as I use an external microphone so I can not speak to the audio quality. (By the way, having optimal lighting really helps all of these small cameras and this camera is no exception. I sit next to a window (at my side) and rarely need anything more than daylight to have very natural white-balance coming out of this camera.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K Webcam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech 4K Pro Webcam truly stands out as one of the best high-resolution webcams available today. The 4096 × 2160 (4K) video quality is incredibly sharp, detailed, and clear—perfect for remote work, virtual meetings, online interviews, and even streaming or recording professional-grade content. Colors look natural, low-light performance is impressive, and autofocus is smooth and accurate. The built-in noise-canceling microphone is another major advantage. It picks up voice clearly while reducing background noise, making conversations sound crisp even in busy environments. The webcam is easy to set up, works flawlessly with major platforms (Zoom, Teams, Google Meet, OBS), and includes plenty of customization options through Logitech software. Overall, this webcam delivers outstanding clarity, solid build quality, and excellent audio performance. If you're looking for a premium, reliable 4K webcam for work or content creation, the Logitech 4K Pro is absolutely worth it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Perfect Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech 4K Pro Webcam: An Exceptional Choice for Quality Streaming and Video Calls! I recently upgraded to the Logitech 4K Pro Webcam, and it has completely transformed my video conferencing and streaming experience. If you’re looking for top-notch quality, this webcam delivers on every front! The 4K resolution (4096 x 2160) is nothing short of stunning. The clarity and detail are incredible, making my video calls and streams look professional. Whether I’m in a meeting or broadcasting a live stream, the image quality is sharp and vibrant. The colors are accurate, and I’ve received numerous compliments on how great I look on camera! One of the standout features is its low-light performance. The Logitech 4K Pro utilizes advanced light correction technology, which means I look great even in dim lighting. This has been especially helpful for late-night meetings or when I’m working in my home office with limited light. The built-in noise-canceling microphone is a game-changer. It captures my voice clearly while minimizing background noise, making conversations much more pleasant. I no longer have to worry about distracting sounds interrupting my calls, and my colleagues have commented on the clarity of my audio. Setting up the webcam was a breeze. The USB plug-and-play design means I was ready to go in seconds. It easily attaches to my monitor, but it also has a tripod mount option, which gives me flexibility in positioning. I appreciate how simple it is to integrate into my existing setup. The sleek and modern design of the Logitech 4K Pro Webcam looks great on my desk. It’s compact yet stylish, making it a perfect fit for any workspace. Plus, the privacy shutter provides peace of mind when I’m not using the camera. Amazing Customer Service from Best Buy I also want to highlight the fantastic customer service I received from Best Buy. The staff was incredibly helpful during my purchase, answering all my questions and providing valuable advice on setting up the webcam. They even followed up with me afterward to ensure everything was working smoothly, which made the experience even better. As someone who streams and participates in video conferences regularly, this webcam has significantly elevated my setup. The 4K resolution is fantastic for content creation, ensuring my videos look professional and polished. It’s also fully compatible with popular streaming software and platforms, making it a versatile choice for creators. Overall, I couldn’t be happier with my Logitech 4K Pro Webcam. With exceptional video quality, a fantastic noise-canceling microphone, and easy setup, it’s perfect for both professional use and personal streaming. And with the amazing support from Best Buy, the whole process was seamless. If you’re in the market for a high-quality webcam that truly delivers, I highly recommend this one. It’s worth every penny!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the 4K Pro Webcam! We're thrilled to hear that it's exceeded your expectations and enhanced your video conferencing and streaming experience. Your feedback helps us understand the impact our products have on our customers. We're committed to providing high-quality products and exceptional experiences, and your positive review reinforces our dedication.

  • Pros mentioned:
    Ease of use, Image quality, Setup

    Rated 5 out of 5 stars

    Reliable, Easy-to-use camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech 4K Pro Webcam is easy-to-use--simply plug in and you are good to go. I use this webcam for Zoom sessions, and between the Epocam (using my iPhone), the laptop camera (MacBook Pro), or my Canon DSLR, the Logitech is the best all-around camera. All the other options I have tried were difficult and problematic. This webcam is really easy to set up. In dark or bright rooms, the camera performs well. My only wish is that Logitech would also provide a USB-C to USB-C cord so that I do not have to use an Apple dongle to connect to my MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Field of view, Image quality

    Rated 5 out of 5 stars

    Excellent webcam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Logitech Brio 4k webcam for a couple weeks and I'm impressed by its image quality and features. The Brio image quality is better than the Logitech C922, but it should be at double the price. It's not hugely better, but I can notice the difference. When using the Logitech Capture software, this really unlocks the various features for making custom adjustments such as the Field of View whereby I prefer a tighter crop versus wide angle. The "HDR" function really does work and makes a difference in improving the exposure quality, especially when only available ambient light is used. But when using an external LED light source to light your face, it's better to have the HDR function disabled, otherwise the exposure will be too bright. For the most part, the auto focus works well in locking focus on my face. It's not perfect but works nearly all the time. The built-in microphone is okay too, but I prefer to use my Blue Yeti X USB mic for external audio which is far better quality. The supplied lens cover is sort of a joke as it doesn't lock into place and can easily be bumped off the webcam. The Brio doesn't come with a mini tripod whereas the C922 model does. The C922 webcam doesn't have the HDR exposure function in the Logitech Capture software, but the Brio webcam does have it. This Brio webcam including the C922 and other high end Logitech webcams are virtually all sold out most of the time so you need to keep checking the website for availability.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi CaseySC,
      Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Pros mentioned:
    Ease of use, Image quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fast, easy to install. Good image quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It installs quickly and needs no drivers. The image quality is great. There's an app you can install if you want to use the more advanced features, but if you just need a Windows Hello devices or a webcam for video conferencing, this works with no muss or fuss. The mount works great, but might cover some of the image on monitors with thin bezels. The only real downside I can see is that it is on the expensive side.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Awesome 4K webcam— recommend OBS Studio over Logi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No joke, this webcam is expensive, and I wouldn’t say go out and buy one at regular price, but when there’s sales and you can save around $50 for a good quality webcam. I had 1080p webcam also from Logitech and while it did fairly fine whenever I had to web-conference, there are moments when the quality or current view state in which you might not show up at all in the camera view because of poor lighting or when the camera changes it’s settings on you and even though I was using 1080p@30fps or even 720p@30 or 60fps, if there’s poor lighting, it wouldn’t help with the noise or lack of quality, clearness, and professionalism. Hence, finally I decided to try out the 4K model in hopes of understanding better quality options/recommendations/settings, etc. I’ve had this over 2 months now and it still continues to amaze me. P.s. don’t download the Logi or camera setting app for this camera on either Windows or Mac because they fail to utilize or allow you to access the features or alter certain settings. The Logitech apps fail to correct the white balance and will give you a green tint with noise even if you uncheck the auto function for white balance, it fails to. And for some reason, these apps don’t truly access the 4K video streaming/recording and still provide poor to moderate improvements in quality in 1080p and below. To truly make use of the 4K webcam for either streaming/recording/video-conferencing, you will need a software that is capable and I suggest a free and open source program called OBS Studios. I appreciate this program for making things simpler to play around with the camera settings. In Windows you can manually change a few of the settings like white balance, saturation, contrast, brightness, etc and also let you access the 4K quality but probably better to go down a resolution still but I have little no problems at 4K streaming thanks to gigabit internet and graphics card. I still can’t find these setting functions on my Mac though… Anyways, long review over. I would recommend this webcam when it’s on sale or when you’re sick and tired of your other webcam not providing enough lighting so you can be viewable or providing too much noise or exposure to try and compensate. It took sometime to truly try it out and find out what the webcam can actually do and then find those resources. Before finding and reading about OBS Studio, I thought my webcam was faulty or the driver was corrupt or that these webcam truly just suck, but it’s really that Logitech softwares suck and don’t allow you to customize or utilize the 4K webcam features so I can imagine a lot of negative reviews about this webcam is probably due to being limited to the Logitech softwares.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, and thank you so much for this awesome review! If you have any issues with the webcam in the future, please feel free to visit our support site for troubleshooting tips and tricks as well as warranty information. Thank you for being a Logitech customer!

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Reliable video and audio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the camera can be a bit challenging at first, as the instructions are not very intuitive. However, once installed, the image quality is sharp and vibrant, and the sound is impressively clear. Overall, despite the setup difficulty, it delivers excellent performance and is definitely recommended for those seeking reliable video and audio.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Image quality, Setup
    Cons mentioned:
    Focus

    Rated 4 out of 5 stars

    Great for Video Conferencing and At Home Use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy/fast setup with excellent options for adjusting the camera quality and focus for individual needs. Video quality is amazing and makes video conferencing so easy. I've also used this product for recording special holiday events at home. Attaching the camera to your computer or tripod is quick and easy, plus the rubber grip holds well. The auto focus can be a bit annoying if you're constantly moving back and forth. I usually turn it off. Definitely need plenty of lighting for best quality.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    FaceID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a wonderul picture quality for discord and twitch. Plus is that you can unlock your pc with your face if it’s plugged in and never had problems with it not detecting me to unlock

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your review is a valuable part of our development. We’re glad our product is working well for you. Thank you for your support. Logitech

  • Pros mentioned:
    Ease of use, Image quality, Setup

    Rated 5 out of 5 stars

    Logitech Digital Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice digital camera. Sharp image, very easy to install. Set up is simple. I use it for my Zoom meetings and I have had no issues with the camera. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Its nice but was hoping for bigger quality boost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice camera - I replaced my 12 year old logitech 930 with this camera - I was expecting a bigger improvememnt but image is still better than my old camera - the one issue is that the camera doesn't have an easy tilt like the old 930 version did - I have to adjust the back rest to change the angle of the camera

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful review! We’re glad to hear our product is delivering the quality and convenience you were looking for. Your feedback helps us keep improving, and we’re grateful for your trust in Logitech. Logitech

  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself - very nice, easy install, works with all the major online video platforms I use ... a bit pricey but overall pleased with performance. Unfortunately, very little actual support for 4K video teleconference service that I have found, but that is not the fault of the camera (thus the camera tends to operate more in HD rather than 4K because of this)...

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're pleased with the Logitech 4K Pro camera's performance and ease of use. We apologize for any limitations you've encountered with 4K video teleconference services. We'll continue to work on improving compatibility with various platforms.

  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Logitech is Compatible with Nvidia Shield Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set the Webcam on top of a TV, connected the USB cable to a Nvidia Shield Pro, and launched Google Duo. Flawless and crystal clear video chat with my retired parents via Google Duo on their iPad and a separate call to my wife's iPhone were perfect. Literally Plug-And-Play. Based on Nvidia's KnowledgeBase, all Logitech Webcams should be fully compatible with the Shield devices on the latest OS. You will not have any of the Logitech software features available on Android TV via Duo. There is a note that 4K is only available on the latest Windows OS and I can't confirm (although it appears to be) 4K on the Shield. This 4K business class device is definitely overkill, but it can be easily be repurposed for improved video conferences on my LG Gram laptop and Acer Predator desktop. The Windows 10 OS will have access to all the software functionality and the full 4K. My previous Microsoft 5000 Webcam (good device but very old) provided video on the Shield but it wouldn't recognize the microphone audio. This Logitech device resolved the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Field of view, Image quality

    Rated 4 out of 5 stars

    Perfection and ease of use!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best webcam in my opinion: 4K ✅ Face unlock with windows hello ✅ 3 fields of view 90, 78 or 65 degrees coverage ✅ 90 FPS✅ Privacy shade✅ Auto light adjustment ✅ HDR ✅ Noise canceling mics✅✅ Works with windows, Mac, or ChromeOS✅✅

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's wonderful to hear you're having such a positive experience with the 4K Pro Webcam. We're so glad it's meeting all your needs with its comprehensive features. Thank you for your excellent feedback! Logitech

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Pretty much a perfect webcam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this primarily for its compatibility with Windows Hello. Logitech makes few webcams which work with Windows Hello. Not even the latest Logitech webcam (2024) MX Brio, which is arguably superior, is compatible. There are cheaper Windows Hello cameras, but I'm not comfortable with a no name webcam. If you are, then shop around, and you'll find something cheaper. If you don't care about Windows Hello, then don't get this camera. The Logitech C922, which I also have, is a GREAT webcam, and you can get if well under $100. As far as this camera, it's truly plug and play. My computer recognized it right away. You need to download the Logitech software (LogiTunes) to tweak the settings and update the firmware, but the default settings out of the box are good. Video quality is excellent. Auto focus is excellent. Dual mics are excellent. As mentioned, you can adjust numerous settings with the Logitech software. I've done Zoom meetings and MS Teams meetings, and it was spot on. Far superior to the built in webcam in my desktop monitor. Build quality seems solid. There is a clip on privacy shutter if that concerns you. The monitor mount is also solid. Stays in place, and you can make angle adjustments with no problem. I can't think of anything not to like about this, other than the price. If price is the issue, you can recycle any computer accessory (doesn't need to be Logitech) and get a 20% discount on this webcam (or any Logitech accessory). I ended up getting this for under $140 at Bet Buy, which is a great deal in my opinion. I recommend this, but again, if you don't care about Windows Hello, get the Logitech C922 for under $100. It's perfectly adequate for almost all users.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that you're satisfied with its performance, especially its compatibility with Windows Hello and excellent video quality. Thank you for your detailed review of the Logitech 4K Pro 4096 x 2160 Webcam.

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Crystal Clear Video and Audio

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K video quality is outstanding—sharp and professional looking. The noise-canceling mic makes my voice sound clear without background noise. Easy to set up and works great for meetings and streaming. Worth the price if you want top quality.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed feedback. We’re delighted to know the 4K video performance, noise-canceling microphone, and simple setup have provided the professional quality you expected, making it a worthwhile choice for meetings and streaming. Logitech

  • Pros mentioned:
    Ease of use, Image quality, Setup

    Rated 5 out of 5 stars

    JUST BUY IT. This is worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as I am working from home almost steadily and I needed to drive a more professional appearance. It was simple to install (just plug in), easy to use, it makes me look light, bright and good. Even in a dark room, no other lighting required.

    I would recommend this to a friend