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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 108 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 108 reviews
  • Rated 5 out of 5 stars

    My 17-year old is thrilled with this headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In advance of Christmas, I did my research and landed on this headset for my son who wanted to be able to talk to his buddies while he games. He loves it! Says that it's comfortable and works really well, so it's been a big hit!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech Astro A20 X LIGHTSPEED! We’re thrilled to hear it’s been a big hit with your son, offering comfort and great performance for gaming with friends Logitech

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got me it for a xmas gift and the set up was so easy and works great. There are not really any sounds customization so I would not recommend for those PRO gamers but for us casuals that just want a nice headset to play with boys this is perfect.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Audio is very good. Great customer service

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you love the Logitech Astro A20 X LIGHTSPEED Wireless Gaming Headset!
      It’s wonderful to know you are enjoying the great audio and received excellent customer service. Thank you for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how light it is, love the look of it as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech. Logitech

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones, syncs to pc or console with ease!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Rated 4 out of 5 stars

    Astro A20X Lightspeed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion is a very good headset for the price. Is very comfortable both on the ears and head while being very lightweight and does not fall of easily. Sound is very good delivering all that you need for competitive gaming and as well for daily use. Adjustable on microphone setting is easy to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks, Luis! Your detailed thoughts on comfort, sound, and microphone adjustments make this a very helpful review for gamers. Logitech

  • Rated 5 out of 5 stars

    So light, so comfy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I’ve ever had. I can go from gaming to just listening to a podcast no problem. Also they’re so light and comfortable. So glad I finally decided to get them.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Rated 5 out of 5 stars

    Design and everything Beautiful!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable the best Astros I've purchased!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! We’re glad our product is helping you out. Your support helps us keep innovating. Logitech

  • Rated 5 out of 5 stars

    Love my flashy excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones.work great fashionable very flashy with colored lights look so cool! Can Hear great and a mic built in. Just all around awesome. Love them !

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our product is helping you out. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Great Set to use on everything!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great valve. Sound quality is well about average and Mic is clear. The module switch it comes with makes hook up to your Xbox easy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad the Astro A20 X LIGHTSPEED delivers clear sound and easy Xbox connectivity with the module switch. Your support means a lot! Logitech

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfort & Features for Multi-device Gamers

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, after two weeks, the Logitech Astro A20 X has been an excellent headset and offers good value (compared to other headsets in the price range). It’s comfortable, has great audio, solid build quality, and most importantly, truly seamless cross-platform switching. Suppose you’re a gamer or even a casual gamer, looking for a reliable, reliably performing headset that won’t empty your wallet. In that case, I can recommend the A20 X. It’s lightweight, loaded with many sought-after features, and it can compete with headsets that cost more. The Logitech Astro A20 X is a recent release from Logitech’s Astro gaming headset lineup. It sits under the higher-end Astro A50 X. Judging from last year’s model and this year’s improvements, I think Logitech is trying to give customers premium features without a super premium price tag. I’m not for a second unaware that the price is not cheap, and I wish the headset were less expensive, but considering the competition, I think Logitech executed its goal. One of the first things you’ll notice about the A20 X is its lightweight design. Weighing just 290 grams, it’s noticeably lighter than many other gaming headsets. I did a quick search for some of the most popular gaming headsets. Of the ten or so competitors that came up in the results, one was 320g, and another was over 360g. I don’t know about you, but one of the first things that turns me off about any headset or pair of headphones is the weight and comfort. I wore the Astro A20 X for almost two hours and didn’t feel any strain on my head and neck. The headset features memory foam ear cups. You can hear the passive noise isolation as soon as you put them on. By no means does this mean superior isolation and or equal active noise cancellation, but the plush padding does a good job of blocking out ambient noise - like the shouting of my kids down the hallway. The top headband is made of plastic but sturdy enough. There’s a suspension headband right under the plastic headband that is soft and has some cushioned stitching. The buttons and volume wheel feel responsive and well-built. You have controls for the volume via a volume wheel, Bluetooth pairing, an on/off switch, Mic mute, and a switch between two systems with a button. There are also two buttons, a voice button and a game button, located on the right ear cup. They allow you to balance between game audio and voice chat when connected to a PC or Xbox. Visually, the A20 X takes a more conservative approach. Sans the RGB and detachable mic, they might be able to pass for everyday Bluetooth headphones. This is in contrast to the angular, aggressive look of typical competing headsets. The Astro A20 X follows the design cues from some of Logitech’s other headsets, which I like. They have a more rounded, headphone-like appearance (I know I wrote that twice, but that’s what they look like). I appreciate the sleeker, more modern look. Speaking of RGB, the lights are customizable RGB where the headband meets the earcups. It’s a nice touch; this is a gaming headset, plus my kids like it. I honestly haven’t changed the lighting pattern. The RGB isn't overboard or distracting by default. The A20 X promises 24-bit audio and 48 kHz full-bandwidth chat. They did show up as such in my Windows 11 Sound Output Settings. This is impressive for a headset. I looked at other headsets but couldn’t find many that advertised the bandwidth and higher bit depth. Impressions on audio quality are that it is clear and balanced, with a flat profile. Well-suited for gaming, in my opinion, and the profile I choose when listening to music. I can always use an EQ if I need more bass or treble. You can clearly hear footsteps, gunfire, and environmental cues without overwhelming bass or treble or muffling. The microphone is detachable, bendable, and designed for “broadcast-quality” voice chat. Logitech has a strong track record with mic quality, and the A20 X seems to follow suit. One of the best features of the A20 X is its PlaySync base station. This 2”x1” (estimate) rectangular hub allows you to connect two gaming systems simultaneously—for example, a PS5 and an Xbox —and switch between them with the press of a button. A voice prompt confirms the switch, making it easy to know which system you’re using. You don’t have to juggle multiple headsets or multiple adapters. You have plenty of connectivity options. The headset supports Bluetooth 5.3, USB-C, and 2.4GHz wireless. However, one limitation is that Bluetooth can only connect to one device at a time, with no support for simultaneous connections. Not a dealbreaker, but I really wish Logitech would include it with so many headphones that support it nowadays. It would have been great to have the ability to switch between my phone and tablet without re-pairing. Battery life is another area where the A20 X also shines. Logitech claims up to 90 hours of playtime without RGB lighting, and around 40 hours with lighting enabled. The headset has auto-shutoff. You need to switch the headset off and back on after it automatically shuts off. That’s more than many competing headsets. I’ve charged it once when I first received it and haven’t charged it since. Setting up the A20 X is straightforward. It’s plug-and-play. I really love how quickly the hub and headset connect to my devices. It’s also fast to swap devices with the Lightspeed USB hub. Switching between devices is seamless, and the headset provides clear audio feedback every time you change devices.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying the Astro A20 X LIGHTSPEED Wireless Gaming Headset. We truly appreciate you taking the time to share your experience! Logitech

  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset has good sound not too expensive for the quality

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We’re happy to hear the Logitech Astro A20 X LIGHTSPEED Wireless Gaming Headset is performing well. Your support helps us keep improving. Logitech

  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great very easy to install detachable mic, worth the price for these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality. Light and comfortable. Price also reasonable compared to other options with similar specs

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad the Astro A20 X LIGHTSPEED delivers great audio, comfort, and value. Your appreciation truly motivates us! Logitech

  • Best Buy Employee

    Rated 4 out of 5 stars

    Good headset, but a bit expensive

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works fine, mic works and sounds fine. No issues, no static, no echo. Compatible with PC, Xbox series, mobile, and PS5. Also has a Bluetooth function. Overall it's a good wireless headset, although, it is a bit pricey.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Rated 4 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and comfortable not completely sound proof but good sound and volume overall. Compared them to turtle beach 700. Turtle beach was too heavy to wear all day while gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Rated 5 out of 5 stars

    Kids headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids price is reasonable and looks are cool

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your satisfaction means a lot to us. Reviews like yours help us refine our products and better serve our users. Thanks for being part of the Logitech experience. Logitech

  • Rated 5 out of 5 stars

    Great Gaming Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are very comfortable and connected to my gaming console easily. Setup was user-friendly

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful you took the time to share your thoughts. It’s wonderful to know our Logitech Astro A20 X LIGHTSPEED Wireless Gaming Headset is meeting your expectations. Logitech

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good headphones work excellent my grandson loves them

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your review and are thrilled to hear the product is performing well and that your grandson loves them. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Pretty good for casual

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a casual gamer and these headsets do the job. You won’t be sorry, definitely get these headsets

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking the time to share your experience. We’re delighted the product is working well for you. Your feedback means a lot. Logitech

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