Customer Ratings & Reviews
- Model:
- 961-000416
- SKU:
- 5859700
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the Circle 2 Indoor/Outdoor camera's image quality and ease of setup very positively, praising its sharp picture and simple installation process. However, concerns exist regarding battery life and the reliability of night vision and motion detection features. Some users also reported issues with the camera mount and the user interface of the accompanying app.
This summary was generated by AI based on customer reviews.
Constantly offline
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera goes offline continuously. I checked the reviews online and this seems to be a real problem with this device.
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Hello Anita! We are sorry to hear you are having trouble with your Circle 2. We would love the opportunity to assist you if you would please reach out via email at [email protected], We are always happy to help and want to turn your experience around. Thanks for being a part of Our Inner Circle! -Gina from Logitech
Horrible and slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need multiple rooms to surveillance or outdoor this is not the right camera. I have a huge warehouse and I have two systems setup, one this and the other nest. My Nest outdoor camera does not lag at all having multiple rooms with Nest is the greatest. Logitech always gives me a notice that they have poor connection between the camera and their servers so the cloud is horrible also
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Thank you for your review ! We are sorry you are having connection issues with your Circle 2. A new version of the firmware is available that should improve the connection of the camera. Have you installed it : http://support.logitech.com/en_us/article/Update-firmware-for-the-Logi-Circle-camera. Please email us at [email protected] or call us at +1 866-601-5644 if troubleshooting doesn't solve your issue. We're more than happy to help.
-Marion from Logitech
Does the Basics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the camera to check in on my puppy and it serves that basic purpose. Not great clarity and not great for small movements but easy enough to tell when dog is ok and when my dog walker has arrived and left.
I would recommend this to a friendNot satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the idea of this but returned because of the delay between actual movement and image movement.
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Wynston,
I'm so sorry to hear you had some live latency view issues. The latency will vary user to user depending on several factors. We do thank you for your feedback!
Please email us at [email protected] or call us at +1 866-601-5644 if you would like any more information. We're more than happy to help.
- Amanda from Logitech
- Cons mentioned:Night vision
Camera
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Product. However, if you have a screen on the outside of the window, It’s difficult to see at night.
I would recommend this to a friend - Pros mentioned:Camera quality
Quality camera!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this camera is unbelievable. If you're looking for quality security camera look no further . Best Buy makes my purchasing easy.
I would recommend this to a friendBrand response from Logitech Customer Care
Posted .Hi Dave,
Thanks for the Five Star Review! We are happy to hear you are loving your Circle! Please let us know if we can ever assist you via email at [email protected], We are always happy to help!
Thanks for being a part of Our Inner Circle!
-Angela from Logitech
Initially day 1 camera appeared to be working ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning product, misleading did not live up to expectations as advertised.
No, I would not recommend this to a friendWi fi camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some issues with Wi-Fi connection may have been my system or the camera
I would recommend this to a friendReturned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a plug n play camera so set up takes a little time.
I would recommend this to a friendYou need a really good Wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this camara because it was on sale on deal of the day unfortunately I couldn’t use because it needs really good Wifi ,strong Wifi. Hopefully it works for you.
I would recommend this to a friendBrand response from Logitech Customer Care
Posted .Hi Bestnew!I am sorry to hear you were unable to use your Circle camera. The Circle cameras do require a high speed internet Wifi to function. We hope you will be back with us soon! If you have any questions please email us at [email protected] or call us at +1 866-601-5644.
-Gina from Logitech
- Pros mentioned:Ease of use
Love these cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras were easy to setup and install. The app and interface to view the live coverage is wonderful!
I would recommend this to a friend - Pros mentioned:Field of viewCons mentioned:App, Night vision
Needs some improvements
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this has the potential to be an awesome product. I love the 180 degree viewing angles. I put it right about my front door and I'm able to see packages getting dropped on the porch, my two cars in the driveway, and my car on the street. Also the night vision looks really good. I like the energy saving of having a motion detector turn the camera on so useless things aren't getting recorded. My huge problems with it are related to firmware and the app/website. It is supposed to automatically switch between night vision and regular. This doesn't happen when the motion sensor triggers. I have to go view the live feed for it to switch over. So I need to remember to do this every night and morning or the video looks bad and I can't tell who came to my door. I'm pretty sure this could be fixed with a firmware update. The app and website are really hard to get to settings. They advertise 1080p but it is near impossible to get that setting to show up. Everything records on 720p. If you change the mode around to being on constantly some of the setting show up but then disappear. This could be fixed with an update to the website and app. If those things were fixed I think it would totally be worth buying.
No, I would not recommend this to a friend - Pros mentioned:Camera quality
Great security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend extra battery if using wireless, easy installation, clear picture, excellent security camera
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy installation. Would buy again. Definitely a must for affordable home security.
I would recommend this to a friendBrand response from Logitech Customer Care
Posted .Hello ! Thank you for your review. We are glad you found Circle 2 easy to install and easy to use. You can find all the FAQ to make the most of your camera on the following link : http://support.logitech.com/en_us/product/circle-2-home-security-camera/faq Do not hesitate to contact us at [email protected] for any questions. -Marion from Logitech
- Pros mentioned:Camera quality
The Best Security Cameras
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice resolution good price excellent build quality nothing best
I would recommend this to a friend - Pros mentioned:Camera quality
Love this camera.It is great for beginner..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this security camera...Give it a try you won’t be disappointed...
I would recommend this to a friend - Cons mentioned:Battery life
Great when wired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is great. Battery life is terrible will only last 2 weeks tops. When you do want to view luve feed you have to wait for the cameta to power on takes forever.
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Hi Guardian44!
We are sorry to hear you are having trouble with your Circle 2. We would love the opportunity to assist you if you would please reach out via email at [email protected], We are always happy to help and want to turn your experience around.
Thanks for being a part of Our Inner Circle!
-Angela from Logitech
Security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You must have Very good WiFi for the camera to work properly if you have satalite not that good
No, I would not recommend this to a friend- Pros mentioned:Camera quality
Great Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to monitor my dog when I'm at work and it's Great.
I would recommend this to a friend - Pros mentioned:Ease of use
Great camera for home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product for beginners, easy to install and use.
I would recommend this to a friend