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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7540 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 7,540 reviews
  • Rated 5 out of 5 stars

    I See Why Its One of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a SteelSeries Rivel 700, an ok mouse, but man this mouse is great, very nice buttons, excellent grip shape and well placed Extra G keys. The Hero Sensor seems to be very very accurate and tracks perfectly. Over all 9/10. Cant go wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome wired mouse. Plenty of buttons and super smooth

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there! We're glad you find the G502 HERO a great value! With its smooth tracking and plentiful buttons, it's a great choice for gamers. Thanks for the feedback!

  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a different mouse initially, but it had an intense lag in movement of the cursor. So we went back to Best Buy to return and exchange for hopefully a better product. Well this mouse is exactly what we were looking for. Absolutely no lag, smooth movement and the design is great! Loved the way they designed product with a thumb placement! Would definitely purchase again if needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words about the G502 HERO! We're glad you made the switch and are enjoying the improved gaming experience. The G502 is designed for precision and comfort, and we're happy it's working well for you.

  • Rated 5 out of 5 stars

    The best mouse ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the coolest mouse ever! The infinity wheel quality is superb! It’s not too heavy and the design feels so good! You will have to download a support app but it’s super easy to navigate through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works excellent for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse hands down for gaming! The removable weights make it adaptable for most anyone! I prefer them in! The button settings are a must and have upped my gaming skills! The dollar amount is a little up there, but well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he says it’s great! The added weight option is a plus!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s fantastic to hear! We’re glad your son enjoys the G502. The weight customization options are a popular feature. Thanks for choosing Logitech!

  • Rated 5 out of 5 stars

    Best mouse for low price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Does perfect for everything I do and came with a good price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. It's designed to provide precise tracking and comfortable gameplay. Thanks for your positive feedback!

  • Rated 4 out of 5 stars

    Great mouse BUT…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great mouse for gaming and I love the software but I just couldn’t get used to the metal click wheel at all. If you like rubberized click wheels you might have the same experience. Just a personal preference though!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear that you find the Logitech G502 HERO Wired Optical Gaming Mouse to be a great gaming mouse and that you love the software! We truly appreciate your detailed feedback, including your personal preference regarding the metal click wheel. Your insights are valuable to us as we continue to refine our designs. Logitech

  • Rated 5 out of 5 stars

    Great mouse for gaming and every day use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the endless scroll and build quality of this mouse. The extra weight you can add to the bottom of this mouse gives it a solid feeling in the hand. If you are a gamer or on a computer for multiple hours a day this is a must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse, very ergonomic and great click feel. Love the color rotation

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is your gaming sidekick! Ergonomic design for comfort, satisfying clicks, and cool RGB lighting to set the mood. Enjoy!

  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use mouse and very comfortable. Rgb is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502 Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 12 yr. old grandson. He indicates that it is very easy to use, he likes the LED lighting and mentioned that it fits in his hand very nicely. Colors make it fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse. Works wonders and used it to replace my old razer mouse. Smooth as butter and nice and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming love all the buttons and have versatile it is with every game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost to performance king

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this might be the best gaming mouse available. 16000dpi. Tons of adjustable settings and mappable buttons with solid build quality. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mouse. Almost half the price of the wireless and performs just as the wireless one would. Would recommend to anyone on a budget but wants a great mouse. Or even people without a budget!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rated best mouse for a reason!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lightweight and optional added weights to this mouse makes this very competitive and useable in tournaments. I’m a pro CSGO player and have always used the G502 everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy Cow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing. It took me a little bit to figure out how to program the different profiles, but once you get it going the way you want it to, it makes games, media, and even just every day pc use SO much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Budget Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- Weights come in case, premium feel, customizable RBG, changeable DPI Cons- DPI buttons can sometimes get in the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new mouse. This one was an excellent size (my previous one was on the bigger side which I liked). Easy access to buttons that adjust DPI -- just have to be careful not the accidentally push them.

    I would recommend this to a friend
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