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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 5,869 reviews
  • Rated 4 out of 5 stars

    Reasonably priced true universal remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with all my devices cable box, a/v surround receiver, cd, DVD players, Netflix, LG TV. Sometimes need a little tweaking as sometimes every function may not work at the initial setup. I recommend if not tech proficient to call Logitech for help. You do need a PC to set up as it will not work with IPad. For Roku streaming stick unfortunately you have to still use Roku remote as it is on a different frequency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasn’t sure at first, but it is a good remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure... be absolutely sure to open the Harmony program in Windows 7 compatibility mode (by right clicking the icon to open it and selecting to open with Windows 7 compatibility mode)... If not, it will freeze during the set up process. Once you get past that, it’s a quick set up and the remote works good... Only issue that I run into is that sometimes it turns on the tv, but not the sound bar (or vice versa). It’s not that hard though to troubleshoot this- just have to click on the help button and tell it which device isn’t on/off and then it works. I think it’s worth the price- it feels good to be able to toss away the smaller sound bar remote for this instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One remote for many devices...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a new 4K UHD Sony 55" TV was great. And I'm hoping to add a PS5 with 4K BluRay player to my entertainment system soon. Tying it all together with a Logitech-Harmony universal remote just made sense. 10 years ago I purchased my first universal remote from Logitech, so it was time for an upgrade. Since then the programming of it takes more time, but it's worth it. And the price is reasonable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money to work with off-brand tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Furrion tv in our RV along with a Roku box and cable tv access when at parks. It has been a nightmare trying to get cheaper brand remotes to talk to our off-brand tv. None of the published codes have worked. This remote does it all. Programming was a bit time consuming as several of the buttons didn't automatically program, but isn't difficult. No codes to locate, the research is all done by this remote as you push buttons on the original remote. There is room for 4 devices on the display giving us quick access to each. Overall we're very happy to be down to one remote that allows us to change inputs, volume, channels, guides quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a family member who was trying to use 5 different remotes to control his living room entertainment system. You have to be able to download the Harmony app to your computer to sync, but once you have that, all you need is your model numbers of your equipment and it automatically knows the control scheme. Then you set up your routine (how you operate your system) in the app, and you are set. Press one button (Watch TV) and have it turn on the TV, cable box, and sound bar all at once! 3 remotes replaced just on that! Nice little screen shows what's going on, and a pretty durable device (they have a 2 year old) makes for a win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to program, easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to follow the instructions carefully, but this is pretty straight-forward to program. I love that you can program the function buttons for different setups, so now we just have to click “Watch TV” and everything needed turns on. Every once in a long while, something gets out of sync and either doesn’t turn on or off as expected, but it’s super easy to remedy with the remotes Devices menu option, and then just turn the device on or off that way, and everything is back on track.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tried and true.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and does the trick. Doesn't have the appeal as it's siblings, but it gets the job done. Setup is pretty easy too. Don't let your dog get to it though, durability is fair. Don't care for the feel of the remote, but I'm not holding it for more than seconds. For the work it does and for the price, solid purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote after settings are dialed in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote takes a little bit of trial and error with the app to get everything working the way it should, but once you dial in the settings it works great. My biggest complaint is that you really need to make sure you are pointing the remote directly at all the devices until everything is turned on or else it might fail on one of the devices, but that is a minor complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing, just try it! No word can say what this remote can do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best all-purpose remotes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid, well-made, universal remote that can control plenty of devices — just use the USB and go to website ( on a PC, not a Mac running Catalina — not supported) to enter the model numbers of your devices. And then this can control them. Is there a learning curve? Yes. But after 2-3 days, you’ll be fine. Only wish the OK button were a bit larger, and that it accepted voice commands. Otherwise, excellent value for what you get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote for home theatre system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very functional remote which runs my home theater system: tv, receiver and cable. It was a somewhat difficult to set up but it works. However, if a button is hit inadvertently it can take several minutes to recycle and get back on track. Occasionally, the only way to restore operation is to turn off entire system and reboot. I still like it and it is much better than previous remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    controls multiple devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second remote. The first one had multiple issues including lose of use of the number buttons,volume control worked intermittently, then only would control the tv, so we bought the exact same one and went on the website to transfer the info from our old remote to the new one. The directions were hard to follow and didn't give us all the info we needed. Once we figured it out, the remote is working ok.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third or fourth Logitech Harmony remote. Each one has performed in pretty much every category really well. My only reason for deducting one star is that after the previous units, I feel like this one is not quite as well built as the previous ones. Sometimes 2 or 3 button pushes are needed where 1 always used to suffice. On the whole though, I haven’t yet found a component that these will not control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Found it remotely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the previous model for a number of years. Finally the buttons or some of them would not work. WE looked around and found this one but had to travel to the Best Buy warehouse 30 miles away to get it. It works just like the previous model so we are happy. Just with Logitech would continue to make these all in one remotes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but overcomplicates things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customizable remote but it overcomplicates simple tasks. Wish I returned it and upgraded to one of the hub compatible models. Just outside of the return policy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to set up so can manage cable box, samsung tv, dvd, and and older fire stick (via an ir reciever set up). impetus was that the old fire stick didnt control volume or change source ir turn off. we were always looking for a different controller. Its worked as expected. it was ok. wife still thinks it's complicated. thought i would have to do the same with another tv but the new firesticks already could do what i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the remote. Simple to set up and wife is even able to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good selection, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new Qled tv & sound bar, along with installation at Xmas. Installation was good and cable box was mounted behind TV. It was suggested to get this remote so to control all functions, While it will turn TV & sound bar on / off, you cannot change channels, as this is a line of sight remote and does not read the cable box behind the tv. Use it to turn things on / off, but use cable remote to change channels. Probably works if box is in view, but not as set-up by Geek Squad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A Simple remote for simple people

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one because of the simplicity of the remote. Only complaint with this and my first one, if you drop it just right then it would stop working. Simple fix of removing the batteries worked, but just annoying. Simple to program, as long as you have computer access. And in my case when I bought another one, it already had my codes saved in the program, so the switch was streamline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well would recommend this to others. Puls it was a best buy

    I would recommend this to a friend